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My Pest Pros

Pest Control

Fairfax, VA

4.8 · 1100 reviews
4.8 · 1100 reviews
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Greg Santoro
Herndon, VA
We really can't rate our technician because we were not home at the time. He didn't leave any door hanger or any indication that we was there so we don't have any way to feel confident that he actually came to the home and performed the services we expected. Normally he does but the last 2 times we haven't received any card. Please inform your technicians to leave a card that details time and services performed in an obvious place, else we will assume that no one came.
Business Owner's Reply · 7 years ago (Jul 12, 2017)
Thank you for the feedback provided today. We definitely appreciate you sharing this issue and already reached out to you directly via phone and email. Even negative feedback helps us improve. We are sharing it with the technician servicing your home and all our staff to remind them about the importance of leaving behind door tags. Door tags and thorough notes are part of the protocols our technicians are expected to follow.
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