I was in a meeting so was not free to interact with Jack well. (NOT his problem!) I do wish that I had been given an estimate for what the job will cost once the part is ordered. Also, my credit card info was written inaccurately, so Brenda needed to call me to get the info. Unfortunately, instead of inputting $75, she withdrew $750 off my debit card. Due to it taking awhile to get refunded, this has resulted in a challenging time with my finances! The work is not complete yet, so I do not yet know how likely I am to recommend your services to another person.