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Clegg's Pest Control

Pest Control

Durham, NC

4.8 · 836 reviews
4.8 · 836 reviews
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the Property Firm Llc
Durham, NC
I wanted to give Clegg a 5. Rob, the person who scheduled my service was friendly, informative and provided excellent customer service. I ordered the service on a Friday, they couldn’t come out until Tuesday so I waited four days for termite treatment. Rob told me that after the termite treatment was complete I would get an email with a letter of completion. A couple days following service I called because I didn’t receive anything. I spoke with Heather who was short with me, when I didn’t provide the correct name of the document I was requesting she was condescending and abrupt. The service I paid for was almost $900 and I had to write a check before they’d go out. I don’t care to pay out almost a thousand dollars for anything and be treated that way.
Business Owner's Reply · 3 years ago (Apr 18, 2021)
I apologize you did not receive the excellent customer service that we promise. There is no excuse for that and I will address with our customer service team. I will pass along your compliments to the original inspector. We do very much appreciate your business.
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