I Did not have a pest problem when I called this company. I just figured I would start services to maintain a routine pest control. After this company came I then developed a problem with large roaches..When I called them to come back they did a 1/2 job of leaving some sort of gel in plastic containers to bait the roaches that have come after only they've been here. Which did not work.. So I started off without a problem and after they came I now have a pest control problem yeah horrible. Their explanation was that the roaches are coming from the drain because of rain because of rain. But before they started servicing my home it had rained had arraigned a million times and we'd never had any roaches. Terrible service and take no responsibility.