I had the horrifying experience of having a rat in my home. Conquest contacted me right away after I looked up pest control on Angie's list, and sent Peter out the same day. The rat came through a broken sewer grate in the basement to eat my cat's food on the first floor. Carlos came out the second day, setting more traps, with me and the cat going to the second floor behind closed doors. Due to my cat, the traps had to be set where the cat wouldn't go and that caused a second day of trying to trap the rat. Thankfully, the large rat was caught at the end of the second day, a Saturday. Carlos came out early Monday morning to pick it up and take the excess traps. Unless you enjoy catching and disposing of rats yourself, I would highly recommend this professional service. Both Peter and Carlos were understanding and doing their best to try and solve the problem as quickly as possible.