EXCELLENT SERVICE. Butch was the technician that came to my house and got my system working after having no heat for 10 days. He was very professional and knowledgeable. Ashley in the call center in Raleigh was AMAZING. My family had been having issues with our home warranty company and she took the time to try and help me figure everything out and get a technician out to my home as soon as possible. I would highly recommend Bell Cow for any heating and cooling services you may need.