My neighbor who had severice from Neuse suggested and was very happy how much thorough service technician Alex was. Alex spent almost 1.5 hours in/around his home for first service. But the service technician named Josh was not so thorough. Moreover, we had to insist him doing inside (first floor and then second floor) and back porch even though this was first service.
Josh was nice person, good in communication and providing additional info/tip.