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Terminix of North Carolina

Pest Control

New Bern, NC

4.3 · 461 reviews
4.3 · 461 reviews
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Michael Owens
New Bern, NC
We had our Mothers home sprayed yesterday and the tech Shawn was amazing and very knowledgeable about his job. When we arrived home when they left there was a long black dirt looking track down the hall and in my Mothers Bedroom. The Manager said he called my Phone and left a message which was not true. I also talked to Cody about the incident and he cont9his Manager but the Manager told Cody he would call this morning and stop by to look over the dirt track but never called or showed up. He said he would contact me next week on Tuesday but that don't really work due to this wasn't there when they showed up. He blamed it on the bugs. I'm still trying to figure out help my Mom get this taken care of due to she's 86 and I can cover it with a rug because she coul trip. I'm speechless when it comes to accountability when it comes to this matter. I have a carpet cleaner and I'm trying to figure out why he actually wants me to clean up their damage to our carpet. I'm not very satisfied with the feedback I received from the Manager on this matter and he is running this office in my town.
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