I sent a message to Debug and got a response almost immediately. Keith came out and gave me an estimate after taking a close look at our termite issue. He brought along a few different options for me to consider. I sent a message to the office later that night to move forward, and got a phone call scheduling a date and time, and felt comfortable with them performing the work outside while I was at work. I came home that day and found the system in place around my home. I was impressed with the number of bait sites and how they put them in slightly hard-to-reach locations, without disturbing our plants and flower beds. Hopefully this takes care of our problem, but I have no worries, because the price I paid comes with a warranty!