Asked Sue explicitly NOT to send someone out unless it was going to be $40/month or less. Kyle came, said he already did inspection (he hadn"t, he came in our kitchen once while he serviced the neighbor to see if we had a mouse- but he hadn"t inspected any other room or outside).

Kyle skipped the inspection and invited my wife to sign a $50/month contract despite being assured by his office we wouldn"t be charged more than $40.

Kyle left our home, didn"t tell my wife, and his office didn"t call us. I called the office, was placed on hold, and then given the speech that "over the phone prices were just estimates".... It was patronizing because I had politely requested Sue NOT to send someone out unless she gaurenteed it"d be $40/less; she emphatically told me it would NOT be over $40 several days ago but now said it"d be $50/month.

Overall: the girl who answers the phone is polite and professional. Kyle told us we didn"t have mice last month when he checked our kitchen but a few days later I found a live mouse in the sink! I don"t recommend this company due to poor quality of techs and poor service by management.