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Rose Pest Solutions

Pest Control

Lombard, IL

4.8 · 300 reviews
4.8 · 300 reviews
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Shannon Chatman
Berwyn, IL
Hello, I just started using Rose however I seen a guy by my daughters house servicing someone else home and I asked him for a card to give Rose a try.. paul came out for observation of my home then I signed agreement because Paul was so knowledgeable and nice ... Then I made appointment and then Joe Santoyo showed up to sevice my home Saturday the 6th of April and was absolutely knowledgeable and patient with my husband in explaining and showing him what he's doing and why... which is 5 star to me... However when I came home I seen bugs still the same ones I had seen before the treatment and Joe told my husband after I treat the issue if you see anything give me a call and gave him his card so today Monday the 8th of April I called and got Larena on the phone who was Very Very Rude and obnoxious no patients no kindness which was different then what we experienced the days before. I felt like because of her I wanted to cancel my service and refer this company to know one... she was no help to me at all and I am not even sure she would give joe our message we were just doing what he told us to do... Not sure if I'm going to continue my services if I call the company Rose main office at 630 627 3322 and this is the treatment I will be subjected to I will pass and spend my hard earned money somewhere else...
Thank you.
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