I must say that everyone has been super wonderful in helping with our bug issue. However, I am not sure if the issue is over yet or not. I have had lots of itchy spots, maybe bites, on me since the heat treatment so I really think we still have a bug issue. Your guys have been out and inspected again, finding nothing but I still have the bites. So if it continues I will contact them again. After paying the price I had to pay I do expect the problem to be taken care of completely.