Many long term customers of Ward Pest Control in Falls Church, VA may have wondered whether the merger with/or sale to Innovative Pest Management in Maryland would affect their service. They need not have worried. Innovative has proved it wants to offer the same high quality service, reliability and professionalism as Ward did. They are responsive to requests, always seem to be available, willing to schedule in order to meet customer needs, and seem dedicated to going the extra mile if necessary to do the job. Also praiseworthy is their willingness to give the customers the same technician. Unlike some pest control companies, their billing is always fair and reasonable.