Keith was AWESOME! He evaluated the problem (critters in the attic) gave us a thorough description of the measures he would put into place to solve it, and quoted us a fair, reasonable price. He went the extra mile to make things painless and invisible, turning a difficult problem into a positive experience. We have always had good experiences with Venice Pest Control, but this has been the best. Kudos to VPC for having workers like Keith representing you.