Apparently no one see these reviews i had responded before, no i had to tell the pool guy that certain things needed to be done. I dont expect a full blown conversion but when I ask a question be more openly and answer me like he knows what to do. He did nkt vacuum the pool,didnt clean out the skimmer. I dont like someone to come n act like they dont wanna do the job. So have some with alot of acknowledge n can tell me what is needed in the pool. This was the second service and i was not impressed at all. The 1st guy we didnt meet so i dont know what he was like. I can't rate all the stars cause until i get good service then i will rate.