We had had Shawn came over to do the termite inspection on 02/11/2019. He is a person of warm and friendly. Especially he is experienced and knowledgeable in this area, explained the treatment method quite clearly. Both my husband Donald and I liked him a lot. We hope the technician, who will come over to do the actual treatment on 02/19/2019, could be as good as Shawn. Thank you!