I used Neuse,after moving into a rental house, for a roach infestation and they came out promptly to solve the issue. After a free follow up we never saw any more roaches. We recently purchased a home and as a precaution I wanted to have it sprayed upon us moving in. Neuse was right there for us on the day we moved in, and we're on a treatment plan. This is a great company and I will recommend them to everyone.