I've use Terminix for years 20 plus years I have never had a Terminix personally bug roach hotels in my house I still have roaches it's been three weeks since you serviced my home new babies coming out your roach motels or catching them left and right I need somebody to come call me and reschedule to do it again because something's not right I've never had the situation with Terminix and if that's the case I won't have it again we will lose a customer.