We have been using M.I.B for over two years. They treat our house for regular bug prevention and our yard for fleas and ants upon request. If I have ever had an issue, no matter what it is they are back out there helping to get the issue resolved. Our neighbors have rats galore and they came in our attic and garage. Nolan was there the next day setting up bait stations and traps. Nolan is a real experienced man in his field and will help in anyway he can.