I just had a Free Inspection by Scott from Presidio. He and his assistant came promptly that day and arrived when expected. I was impressed by his knowledge and thoroughness as he demonstrated my Bed Bug infestation was more severe than I had imagined, as the bugs had spread to the other rooms in the home outside the bedrooms upstairs. His conclusion was not a sales pitch attempting to offer some more expensive service than needed, but the honest solution that would work best for my situation, matching what was explained in the Website. I made the appointment for the earliest available time - four days later.
He gave me simple tips to cope with the bugs until the treatment would happen, and those tips really helped me reduce my stress and allowed me to sleep better that night.