We were on the search for a regular provider for pest and termite service and finally decided on Arsenal. They showed up on time for a review of the property and their services, provided a timely quote, answered questions, and were very understanding about the pets in our home. Their safety was a top priority. On the day of service, John did an excellent job. He was thorough, updated us on his progress, and respected the property. It's hard to find companies that make customer service a priority. Arsenal does, and we look forward to working with them for years to come. They took the worry away.