If you have a bug problem, don't hesitate--just call them and they will make your life so much easier! Manny, the Yakima technician, arrives on time, and takes his time to assess your particular situation, is very re-assuring and knowledgeable. You won't be scared into treatment you don't need, and they will have options to eliminate your problem that will work for you. Honest, experienced, affordable and easy to deal with--Will use for all pest problems in future. Highly recommended.