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Modern Pest- South Shore

Pest Control

Norwood, MA

4.2 · 166 reviews
4.2 · 166 reviews
Richard/Alicia Karas
Franklin, MA
Nick the tech was fantastic. We are giving this poor rating because of the way the service was set up and managed. Nick was not adequately informed by you as to what service was needed. He arrived one hour past the 3 - 5 pm window. He was told that a signed agreement was still outstanding, which was incorrect. We are dissatisfied with Modern Pest's management and if Nick didnt do such a great job of service recovery, we would have cancelled our contract. We expect the kind of management that EHS provided and so far we are not happy.
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