I have the same guy, Adam, that comes by and he is always cordial and very knowledgeable when I have questions. I can ask him anything about pests and he is very well versed on anything we talk about. It amazes me that once I started using Dayton's the bugs in my house dropped to almost none. If I find a bug in the house I feel it either flew in through an open door or jumped on my dogs outside and took a ride into the house. The bugs rarely get past the opening of my garage. I highly recommend Dayton's Pest Control Services.