Carlos has been spraying here for close to four years. He is consistent and also goes above and beyond by alerting me to issues he is seeing and making recommendations to avoid issues. He is also personable so I look forward to his visits. No complaints on the bug side either. When I see a dead bug in the house I know everything is working. Once a year I’ll ask Carlos to spray inside. He is thorough and we haven’t had any alive bugs in the house.