I was very happy with My Exterminator! Very polite and professional on the phone, the person I spoke to was very knowledgable and talked me through their service options. On the day of my appointment the exterminator showed up on time, wearing a mask. He explained everything he was doing, so I understood why he was doing it. It has been a week since his visit and we have noticed a marked improvement, everything we were having a problem with, is no longer a problem. Also, "No Hard Sell" either on the phone or from the exterminator, they explained their follow-on services and left it to me to decide. Highly recommend them.