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Allguard Termite and Pest Control

Termite Control

Ventura, CA

4.3 · 12 reviews
4.3 · 12 reviews
Kim Morris
Ventura, CA
The whole day was confusing. I thought Omar was coming out to give me an estimate then we’d schedule the work to be done. I am happy it was completed the same day but I wasn’t prepared for that. Omar was really nice but seemed new to the industry. I guided him through what I thought should happen as he didn’t really have a recommendation for treating the carpet beetles, if he did it wasn’t communicated clearly to me. His communication was confusing as he told me I’d need to be gone for 2 hours then he told me I needed to leave doors open so it could air out then he shut both doors. I was baffled as to what to do so when I discovered the doors were shut I opened them and sat in my car in the driveway for 2 hours. All in all it was fine but I feel he lacked training. Don’t get me wrong, he’s a very nice young man I’m just not confident in his knowledge of carpet beetles.
Hopefully the job he did remedied the situation as it sure was pricy.
Business Owner's Reply · 2 years ago (May 14, 2021)
Hi, Kim. We apologize for any misunderstanding but our branch manager, Matt, has been trying to reach you and has been unsuccessful in connecting. Please call us at the office so we can have the opportunity to reassess at no charge to you. (805) 642-7433.
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