Our technician Floyd was absolutely wonderful. He answered all the questions we had the morning of the treatment and he made sure he knew exactly what we were expecting him to do. He arrived to our home right on time as well, and even called when he was close to getting there which made getting our pets out of the house so much easier. I couldn't be happier with the service and we did not require a follow up treatment which is such a relief. You guys are the best!