Everyone at Home Paramount was friendly and professional. They sent Andy out the same day I called for an inspection and Jo-Jo came out the next day to treat for bed bugs.They were both a a pleasure to work with and came back after treatment to help me put my beds back together and cover the mattresses with zippered mattress covers. My only suggestion would be to let the customer know that they have to strip the beds and move everything away from the walls and out of the closets for treatment. I didn't know this and had to do it at the last minutes.