I have been a customer of Pest Shield for many, many years. My home is wood and we live in a wooded area so we have had problems with woodpeckers, squirrels, ants. etc. Anytime I have called Pest Shield they have been prompt and courteous. The last incident was with squirrels that had babies under a portion of the house that hung over the foundation. The squirrels pulled down the wood and nested in the area. The "gentlemen" and I do mean "gentlemen" that they sent knew exactly what to do about the problem. He came back every day for a week and set humane traps and took the squirrels away to a safe area. He then repaired the damage very professionally. I highly recommend them for any pest control needs you may have.