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PestBear

Pest Control, Termite, And Lawn Care

Fort Myers, FL

4.0 · 1730 reviews
4.0 · 1730 reviews
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Larry Settle
FORT MYERS, FL
No I am not and that is the reason for my cancellation! I was not satisfied with the lawn service for my previous lawn appt. and I called to say so and to say that on the email report stated that the tech had called previous to the service and no one answered. Not true, my cell phone is the contact number and no call came from you. I was at home, no one knocked at the door nor did I see anyone working on my yard. In spite of that and the fact that the yard began to look like crap, I paid your invoice. The next visit was the pest visit, which because of our young grandchildren being here we do not have the inside of the house sprayed which is a good deal for you but I do expect a good job on the outside! $720 a year is a pretty good return for you for 10 minutes work once a month! This last yard tech who came was quite was quite rude in person and in his email invoice, possibly because I called him out on the fact that he had not told the truth about calling before he came and he then blamed the condition of the yard on me for not watering, except, we do water, twice a week, which is what is allowed. The main reason for the cancellation is the rudeness of your employees. I do not have to tolerate poor customer service from people who give poor service as well.
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