I called to have my rental property sprayed after my tennant moved out and left a mess. New tenants had already moved in and I was so upset with the situation. I have never had a problem down there before. I called and spoke to the most compassionate representative. She set me right up with no hassles. I cannot tell you what a relief it was. She also got me scheduled right away. I would highly recommend Termix they really help you out when you need them and get right to the problem.