Dave set up an appointment to resolve some issues we are having with Red Headed woodpecker. I has found a spot where it can rest while it searches for food in our roof. we chase it away whenever we see or hear it working on our roof. we need the help and he is trying to get ahold of your outdoor pest catcher. we need some assistance in catching this pest. My score for your dealing with this pest is low. I give your company a D for addressing this issue.