Was upset that service man was so late in coming. He did not fall in the time frame I was given. He said he tried to call but was told it was not a working number. I specifically told the person with whom I made the appointment that we no longer had a landline and was assured that the new number was on file, apparently not.
Business Owner's Reply · 6 years ago (Nov 13, 2017)
Thank you for taking the time to provide feedback on your recent service experience. We're sorry that we missed the time window we originally provided and that there seems to have been a miscommunication on our side of things with your updated contact information. We've since made the necessary updates to your account. We appreciate your understanding and look forward to serving you for many years to come.
