You call us and TELL US when you'll be here.....no, you call us and ASK US when is a convenient time for us. We've repeatedly told your company how we feel about this and you continue to do the same thing over and over again! We're the customer, we're not here at your convenience, we are giving you the opportunity to provide a service to us.

We generally have Debbie and she's terrific. The technician who came today was unfriendly and looked angry. He didn't even speak to us and didn't present a professional appearance.

If you want to keep our business, you will respect our opinions and requests.