The technicians, Ian and Darius, arrived yesterday shortly after 2:00 pm to service the furnace and hot water heater. I watched them both for a short time and observed how Ian was carefully instructing Darius how to go about performing the winter furnace maintenance. Ian has been to my home in the past and I've been thoroughly pleased with his work. I would greatly appreciate it if I was able to have him service me in the future for the yearly maintenance requirements. I have been a longtime customer with Robin Aire and have had my share of problems during that time, and Robin Aire technicians have been there quickly to address my issues. I have nothing but praise for Robin Aire, and the technicians they employ. Thanks again!!!