No appointment was made and the technician showed up yesterday when we were not home. She phoned us when she arrived at our house and asked whether there was any need for inspection inside the house since no one was home. She said that we would have to call Terminix if we want a technician to come back to provide service inside the house and she was unwilling to take the initiative to make this happen. She did not leave a note on the door that she said she would. Why am I paying considerable amount of money for the service that was not completed? Disappointing...