We called Spectrum to get rid of house ants. We were worried about what they would use as we have pets. We worked with Spectrum to eliminate the ants but protect our pets. They showed up on the scheduled service date on time and answered all of our questions. They worked both inside and outside the house. We now have Spectrum scheduled quarterly to do the outside of the home. But if there were to be any issues (inside or out), they will continue to come back until the situation is remedied (no added cost). No reason to ever change service providers. Would recommend to anyone.