Miller Pest and their employees are excellent at communication! Miller Pest has been very accommodating in establishing a regular schedule--I know what is going to happen and when it is going to happen. Most importantly, the technicians that come to my home are well groomed, pleasant, professional, efficient conversant, and are more than willing to take time to answer questions. I feel Miller Pest is very ethical and approachable. I have used them for many years and highly recommend them.