Our technician was fast, courteous and professional. We were having a problem with black widow spiders and he took care of us and promised to follow up to make sure we were taken care of. From the time of calling in to make the appointment and talking to Brianna to Chris showing up to take care of us was only one day. Way to put customer service first! This service was for my son's home and I was so impressed that I made an appointment to start service at my home too.