Active Pest Control
Active Pest Control

Pest Control

Rome, GA

4.6 · 143 reviews
4.6 · 143 reviews

143 Reviews for
Active Pest Control

Rome, GA
Very pleased with our service and our technician. Kwinslette.
Rome, GA
Love the service!
Rome, GA
Pauline is great. Always upbeat and helpful.
Rome, GA
Does what they say they will do and promptly follows up with any requests I may have had.
Rome, GA
Great service from caring people.
Rome, GA
Great service and very professional.
Lindale, GA
Christy is awesome! She does a great job & is always professional.. theyโ€™re very responsive & reliable.
Cartersville, GA
Not many companies these days call a week ahead to let us know we are on their schedule and they also call the
day before to confirm their appointment. They are more than happy to answer any questions we may have and
their customer service is excellent. We would highly recommend this company without reservation.
Lindale, GA
Still have issues with ants and cobwebs, etc. But our technician is always willing to address the issues.
Rome, GA
I particularly like the mosquito treatment.Danny, my service guy is very good and understanding of our needs.
Rome, GA
Great service to our home, very informative. Appreciate the quick response time!
Armuchee, GA
The service itself is really good, friendly and efficient technicians.
We have multiple accounts, there seems to be an issue on billing when they try to charge
for all accounts at the same time.
phone calls and emails saying there was a problem, like it is our problem or our card that has the issue.
Would love to have these calls to stop, and for the billing office to correct their issues.
Rome, GA
Happy Happy Happy *****.
Cartersville, GA
Great guy that services our home!
Rome, GA
Very courteous and informative. Thank you.
Rome, GA
Fast pest control, friendly and helpful staff.
Highly recommended.
Rossville, GA
DK Property Management is very pleased with the service we receive from Active Pest Control.
Rome, GA
Always there when needed and we are also saving money!
Rome, GA
I have been very please with Active monthly service for all three of my hotel's. Active is very accommodating in all my needs regarding re-treatment. Everyone at the Rome, Ga office is very professional....Thank you.
Rome, GA
I was writing a review when I lost it. Think it was submitted but I as not ready.
Summerville, GA
This company does a great job. Always trustworthy and reliable helping control pests around our house and yard. Their staff member, Billy, always calls a day in advance, and shows up on time. Great response time in trouble shooting pest issues.
Armuchee, GA
Active is always prompt. They let us know a day ahead when they are coming for our monthly treatment. Our technician is always friendly and courteous.
Rome, GA
Active Pest Control is a great company to work with. They go out of their way to make you happy, offering to do whatever is needed to get the job done.
Rome, GA
The staff of Active Pest Control are professional, friendly and most gracious. They provide a great service. I would recommend them to anyone.
Rome, GA
Kind, honest, reliable and affordable service. We are very pleased with Active Pest Control. Very easy to work with.
Rome, GA
Active has been great. We have the VIP service and anytime we notice an issue, they are quick to come to our home to investigate.
Rome, GA
This company is professional and all the field people know what they are doing and do it well and fast. They come any time there is a residual problem and work hard to remedy the problem.
Rome, GA
I am very satisfied with the service and the ones who administer it.
Rome, GA
When setting up for a technician to come, the representative I had was very helpful.
Euharlee, GA
Robert was very professional and left no trace behind.
Summerville, GA
Staci was great! Friendly and knowledgeable (thus a 5).

I'm only rating the service a 3 because I haven't received it. I can update the score once that occurs. He only came 2 days ago for the consultation, and I don't have an invoice yet (thus, rating of 3).
Silver Creek, GA
Punctual and explained what he was going to do. Got the job done quickly.
Rome, GA
Always professional. Always willing to work with us to arrange a day to perform. Always very nice. Thanks for the service.
Rome, GA
Very nice and professional. She also made the time to spray inside of my home at my request b/c only the outside was scheduled and I really appreciate that she made the time.
Rome, GA
Always timely! Easy to work with very friendly. The clearance letter is easy to read and understand. Would strongly recommend !!!!!
Rome, GA
Love working with Pauline. She is always professional, helpful, knowledgeable and friendly. Pauline takes the time to explain things and offers little hints about ways I can help in keeping my house free of nasty little critters.
Thomaston, GA
I would not suggest Active Pest Control for any kind of wild life removal. I paid them several hundred dollars to get rid of my squirrel issue only have to have them return a couple of months later. I have called 4 times over the last 2 weeks and can't get a call back. Unfortunately, I have done business with them for several years, but will be taking my business elsewhere due to their lack of professionalism.
Rome, GA
Friendly and efficient technician. Arrived on time. Answered all my questions.
Rome, GA
Hard to review. His report says he was here 10 minutes It could have been less. Don't think he could have found all the stations within that time Report said I was not available. I was here.
Rome, GA
Danny was extremely nice and did everything that I had been explained would be done the day before when I called to check prices on getting our house serviced. I did not catch the guys name whom I spoke with on the phone but he was so helpful and knew his bugs! He explained what active pest control could do for me in a very professional educated mannor.
Rome, GA
Jim called as requested & was on time. He's a friendly, nice guy. I wanted him to make sure he sprayed the entire crawl space, so hope that was done to prevent roaches and other pest now that roaches, wasps, centipedes, silver fish, & other unwanted pests are trying to come inside. Next time I would like him to get spider webs down in & out, too. My front porch still has spider webs higher than I can reach. I think his Webster (?) could get those webs above the door and on the ceiling and brick structures. Overall, Jim did very well. He was courteous and polite, plus he seemed to like his job.

I hope the spraying outside was effective in spite of the rain shortly afterwards. I also wanted glue boards, but Jim forgot them after telling me he had some to replace my old ones. Jim tried & he gets an A. ๐Ÿ‘.
Adairsville, GA
Cristy was very professional and friendly! Got the jar b done in a timely manner!
Armuchee, GA
Danny is great! My issue is, I would like to know how my bill for the last TWO visits, have almost doubled?? I cant continue this and would like to have had a notice that this was going to take place.

Lisa Thacker.
Rome, GA
The service couldn't have been better. and The technician was wonderful and very knowledgeable and thorough. We started seeing an improvement within 24 hours of our pest control service. I couldn't be happier! I would recommend Active Pest Control to anyone!
Rome, GA
technician arrived over one hour after scheduled appointment.
Rome, GA
I have not been pleased with your service to date. I have requested many times to be contacted prior to the date of my inspection, both by speaking with each technician and by calling the office, and have yet to be contacted.
I have severe termite damage due to poor inspections from Thornton Pest Control, which you purchased. Since that purchase no one has inspected under my house for active termites. My house has plenty of crawl space with lights and a moisture barrier. I am very disappointed that not one of your employees has inspected under my house as you know about my previous experience with the company that no longer exists. Also, your employees do not leave an invoice on my door stating when they were here or giving any report of what was or was not found. When I have seen your employees here I have gone out to greet them - they were both personable and said that they understood my position. Each left a note for me to be contacted before the next inspection. This has still not happened. Please contact me and address my concerns. I would like to be able to write a positive review in the future.
David Mashburn
706-292-9404.
Rome, GA
Very professional. He did an awesome job and took the time to inform me of what each chemical was for. Great experience.
Rome, GA
Very thoughtful and nice service person. Seems to be thorough.
Cartersville, GA
Always a pleasure to see Mr. McCormick. Great guy!
Rome, GA
I was extremely happy with technician. The -rica never service was exactly what I was looking for. The technician educated me on the process and how the treatment works. Thanks.
Rome, GA
Always very friendly and efficient! Most importantly their service works, we have no bugs!
Rome, GA
Rickey was very professional and very thorough. He was receptive to questions and provided informative answers. I was very pleased.
Rome, GA
Jim did an excellent job. In addition to spraying thoroughly, he gave us tips of how to manage our yard for mosquitoes.
Cartersville, GA
It was apparent the system was serviced even thought we were not home. Lids were replaced for units which were left unlatched the prior visit and mauled by the mower. Oh, and apparently no termites!
Cedartown, GA
Phillip was friendly and thouroug. Very happy with the visit.
Rome, GA
Danny is a great technician! He Does a great job and shows up when expected. He is honest and friendly.
Rome, GA
Rick was very courteous and knowledgeable as well as very outgoing. He handled himself in a professional manner. He would be an asset to any company.

He called to set up the inspection and arrived at the time he specified.
Waleska, GA
technician which was never to my home before apparently went to the wrong home which incredibly is more common then you think in my neighborhood, ie. getting ups and fedex deliveries meant for others. Anyway problem was solved and my monthly service was performed shortly afterwards.
Dalton, GA
Pest control person arrived on time of appointment. Made visit easy and explain service. Allowed me to ask any question and were answered.
Cartersville, GA
We've had pest, termite control previously at a previous residence and often wondered it the bait containers were actually monitored. Your team always checks these and replaces broken tops.
Silver Creek, GA
Good service and friendly folks that explained the process they were going through. I am completely satisfied.
Summerville, GA
Great she is very efficient and professional. Thank you Kristy.
Cartersville, GA
Thank you very much. Great service. Made sure all my gates where closed so my dogs did not get out. Really appreciate the knock on front door after having internet problems to let me know he was finished and everything looked great.
Cartersville, GA
I need to speak with a manager about the last visit from your company.
Rome, GA
She needs to come each month.She was informative and made suggestions as to how tu solve our rat problems that nobody else ever has . would like for her to do our monthly service if possible.
Lindale, GA
There was a sign in my yard saying something had to dry and to keep off lawn. I'm not sure what was sprayed.
Silver Creek, GA
Rick was a good service tech let me know my options and explained services well.
Rome, GA
We never received a call when they were on route.
Rome, GA
professional,prompt,covered every aspect before and after service.
Rome, GA
service on time and effective, technicians friendly and helpful.
Summerville, GA
I love the service this company provides. Of all the time I have had them, we have only had one recent misunderstanding concerning when to service. Now I can say that incident has been handled extremely well.
Rome, GA
I like the VIP service where all of the spraying is fond outside. Also, I like the courtesy phone call to tell me when the technician will be here. In fact, on Thursday the day the technician was here, we did not even know he was spraying until we saw him out the window. We really like that feature.
Rome, GA
Pauline is very friendly and always ask if I've had bugs. She continues to service the inside and outside of my house in a professional way.
I'm glad she's the technician that comes to my house.
Armuchee, GA
Was home all day, was never notified he was there...was left no note , calling card or phone call. Previous service checked basement, under house, porches and garage which could not have been all done due to locked areas requiring my assistance to get in. Disappointed especially since service was paid for in advance .
White, GA
no comment !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rome, GA
The mosquito control is not working. We have a ton of mosquitos!! So, I am thinking we need to discontinue paying for that service since it is not working. Please note the rating is due to the mosquito service not the normal Pest service.
Rome, GA
The technician was friendly and knowledgeable. Pricing seems very reasonable for the service provided.
Rome, GA
She listened to me and treated the house properly. She said if we have more roaches, they will do something more.
Rome, GA
The customer service I received was what I call "Chick-fil-A" service.
Rome, GA
The technician did a wounder full job would like to see her from now on.
Rome, GA
We have used Active for a year, and they've been great. We had the quarterly inside and outside service and just moved to mosquito control. Active's been very responsive to any concerns we've had and quick to come out when we need them (which isn't often; the service is very effective). They're great people--both the ones in the office and the technicians they've sent out have been excellent.
Rome, GA
2years I think, yes we are very pleased with the service.
Rome, GA
I've used Active since they opened an office in my town. I am currently enrolled in the VIP service and have been very pleased with all the contacts I've had with my service providers from Active.
Rome, GA
Active Pest Control purchased the pest control company I had been using a year or 2 ago, and I am pleased with their service. I use them for monthly pest control in my home and for termite protection for my home and 6 rental properties.
Rome, GA
Please make sure that your tech's know that I work nights. I'm sure he had no idea that I am working 60 hours this week alone and needed my sleep. If I am awake when they come, I will come out and speak to them. please don't knock on my door.
Rome, GA
We have full service pest inside and outside including termite control . Very happy with service.
Rome, GA
We love the Active Pest Control service. We have had consistently great visits from them. Recently the gentleman was very kind to my elderly dog. It meant a lot to me.
Rome, GA
We have been with you service since August 2016 due to a Rat problem. Bait stations were set out and they have worked perfectly. As of todays date (4/4/17), Phillip informed us very little bait replacement was necessary.
We are very happy with Phillip.
Cartersville, GA
Great experience, great technicians, great results! So glad I bought a VIP!
White, GA
I recently tenewed my contract with Active Pest Control for the second year. Before renewing, I "shopped" their warranty and service against other highly recommended vendors. I found that Active offers the best service, warranty, and price.
Rome, GA
We just started using active pest control and got the VIP package. We like the fact that when we did have a critter in the house they came right over to check it out and take care of things!
White, GA
6 years and they are very personable and professional.
Lindale, GA
Today was our first treatment on the Active VIP plan. I was impressed with the thouroughness of the technicians, along with their friendliness. I am pleased with their guarantees and would recommend them to anyone needing a comprehensive pest control program.
Rome, GA
NEW VENDOR BUT ALL SEEMS GREAT. THEY IDENTIFIED AN AREA ON A BUILDING THAT HAD SOME TERMITE DAMAGE AND WE WERE ABLE TO CONTAIN BEFORE THE ISSUE SPREAD TO OTHER AREAS.
Calhoun, GA
I recently signed up for the VIP Bundle. The tech who came out (Ryan) was knowledgeable, professional and friendly. He answered all my questions and addressed every concern I had. Then Staci called to schedule and she was just as courteous. They have been flexible in working around my schedule and so far the process has been a pleasure.
Lindale, GA
I just started with Active Pest Control late last year and it has been good so far. And I cannot rate my recent service experience because I wasn't here. I just got a note in my door when I got home that they were here.
But I put Good because I am required to put an answer.
Rome, GA
We have sign to not knock on our door. This is the second time the Active Pest Technician has ignored that sign.

The technician also left bait cylinders in the yard.
Rome, GA
Fantastic customer service, promptness, and friendliness delivered. A+.
White, GA
Great service, as usual. The technician was on time, and very efficient and courteous. I would recommend them to anyone.
Cartersville, GA
We have been using Active Pest Control for over a year now and are well pleased with their service. Will continue to use their services.
Rome, GA
For about 5 years and service has been excellent! Bugs are not in sight!
Rome, GA
Nice folks from the office to the technicians. Great value.
Rome, GA
Thornton customers in Rome for about 10 years. Service and customer relations with the Rome office are perfect. With the Active folks I have had repeated billing problems.
Waleska, GA
We have been using Active Pest Control for 2 years. Proactive pest control, spider & mosquito (in-season) services are the ones we subscribe to.
Summerville, GA
We've been with Active Pest Control for 2 months and are very satisfied with the techs and the results. Thank You.
Armuchee, GA
We have used their service since they began business in our area.
Rome, GA
Been using proactive service about 6 months. They show up when they say & do a good job.
Lindale, GA
I've been with you since June and you have came out 3 times. I am satisfied with you guys at this time!
Rome, GA
10 yrs we have been with the pest control company. I am always satisfied with the service we get. All the technicians that come to our home to service it are always nice.
Rome, GA
I have been using Active pest control for 3 months now. They are very dependable, professional and reliable.
Waleska, GA
I have used Active for years and they are prompt and curtious.
Rome, GA
Thornton pest control was very good. Active has been good to me also.
Rome, GA
Very easy to contact and surprised to get a direct number to our inspector. Everyone have been very nice and professional.
Cedartown, GA
First time so far the only problem is getting the report that I need off my email.
Rome, GA
I've been using Active Pest Control since purchasing my home 6 months ago and am pleased with the service they provide!
Armuchee, GA
Danny is THE BUG MAN! Great service! Great company!
Rome, GA
Extremely dissatisfied with active pest control. Pine straw and bark in flower beds was strewn everywhere by the tech with no attempt to clean up after inspection.
Rome, GA
Too long. Not personal. Was used to Thornton. Tech wore nice clothes and we had ask him if he went under house and said no. We did not know he coming. Not want him then.
Rome, GA
We have used Active since it merged with or bought Thornton Pest Control. We have used Thornton since 2010 when we moved to Rome.
Lindale, GA
Thorntons and active 10 + yrs both termite and pests..
Rome, GA
I've had 2 different services done at the house and both times the technician was very professional and knows their job. Then had a visit from the owner and colleague and the visit was very good and thorough. Very good company and services.
Rome, GA
I have been using Active(thornton) for about 8 years. They have always been very thorough and courteous. I appreciate their service very much.
Rome, GA
Using Active about 8 months....took Thornton Pest Control into their company. After a few minor problems all was worked out. Very courteous personnel and I like their service.
Armuchee, GA
Always reliable and quick service. We called with an ant infestation and they came the very next day. Very Satisfied.
Rome, GA
This is the second time they have treated our house. The first service left me concerned. The work Adam did pleased me very much! Much better service this time ๐Ÿ˜€.
Rome, GA
Great customer control.
Very happy with the service agent and his professionalism.
Rome, GA
I have been using for over a year or so. They are knowledgeable, efficient, and very nice. They always call me before coming as inhale locked gate and I greatly appreciate that. Michael is the best!!
Calhoun, GA
1+ year
Would recommend
Work hard to solve any issue, came out repeatedly in span of 3 weeks to treat mutant genetically engineered super villain ants. Not scared of my fat dog.
Armuchee, GA
Been using Active/Thorntons pest control for a little over a year. Always helpful and in a timely manner.
Cartersville, GA
I been using Active over 2 yrs . They are very responsive to my needs .
Silver Creek, GA
We have been with Thorton's Pest Control for 15+ years and now have transferred to Active. We really like the young man who does our service now. Nice and polite and thorough. We have regular monthly pest and yearly termite insp. But as of today we switched to the new quarterly plan.
Rome, GA
So far service is good. Courteous technician explained process well.
Rome, GA
We use Active Pest Control for termite protection. They were very friendly, did exactly what they said they would do and did it in a timely manner. Would recommend them any time.
Rome, GA
I've been using Active Pest Control (formerly Thornton Pest Control) for over a year and they are awesome! They show up when they say they will be there, they have always been very responsive to my needs and concerns, and their service is AWESOME!!!!
Rome, GA
I recently signed up with Active Pest Control & am very pleased with the service they provided. They are very friendly & courteous people & got the job done in a timely manner.
Rome, GA
I have been using Active Pest Control for 2 months now and I love their service! The inspector was very nice and thorough. He explained the process and made me feel at ease with my decision to hire Active Pest Control. The agent who comes to our home does great work! Thank you so much Active Pest Control!
Rome, GA
We have been using them for
Several years. Always on time
Very courteous . Friendly.
Rome, GA
first time reccomended by my daughter Deanna Farris.
Rome, GA
I have just signed up to use Active at my new home. I had been using them at my previous home and liked them. The technician did not explain what he was going to do when he came to my home. I guess he assumed I knew, but it would have been nice for him to give some explanation. I was not aware that he was going to dig around the entire foundation and make a mess of all the decorative rock/pine straw around the house. I think more detailed explanation of service would be an improvement.
Rome, GA
Service is great! Always on time.....Does a good job while he is here. Always asks if there are any problems.....very nice to work with!
Rome, GA
Been using as Thornton for years. Was extremely happy with termite inspection and professional service.
David was also excellent when he came and sprayed outside. Really appreciate and trust the company.
Summerville, GA
I have been with Active for about three years now and use both termite and home pest services. We have been very pleased with our technicians, all are very courteous and professional. We live in a very old house and since we have used their services we have not had a problem with bugs and spiders.
Rome, GA
5 years. Vrry good services! Very professionals, job done in timely.