Active Pest Control
Active Pest Control

Pest Control

Roswell, GA

4.6 · 702 reviews
4.6 · 702 reviews

702 Reviews for
Active Pest Control

Atlanta, GA
Knowledgeable people. Good service.
Atlanta, GA
Excellent service by good technicians .easy to make appointments and they arrive when scheduled.
Decatur, GA
Good service and feels great to have your home secure against termites!!!
Canton, GA
Reliable and professional service.
Roswell, GA
Haley came out last week and did extra for us! All while out in the rain... She's a keeper and has a GREAT personality!!!
Canton, GA
Very reliable and professional.
Alpharetta, GA
I was too worried, but now so happy and I was relieved.
Canton, GA
Friendly, professional staff.
Alpharetta, GA
Thank you.
Woodstock, GA
Your service was excellent! Thank you. MAW.
Alpharetta, GA
I had a hiccup getting our bug appointment scheduled and had bugs that were driving us crazy. In a moment the Manager called me and came out the very next day, friendly as could be - and we've not seen a bug ever since. While he was hear the rain poured and he got soaked but was nice as could be and got the job done. I would highly recommend their services! Adriana from Crabapple.
Woodstock, GA
I really appreciate the advance notice phone calls and the thorough service! Thank you!
Decatur, GA
We love Active Pest Control. They are very responsive to any problems which are few. The service people are very polite and respectful of our lawn and our time.
Decatur, GA
Active came out and treated my lawns before my event and helped make my Mom's special day just that! Thank you Active!
Canton, GA
Great service! Always on time! Very pleased with their services!!
Decatur, GA
I have been with Active Pest Control since 2017. Right from the start they were professional, punctual, and friendly. They didn't try and push their products on me, which is what I like best. Even now they come to my home, let me know they are their do their job and leave. If there are any problems they make me aware of them. Again great customer service!
Atlanta, GA
Timely and friendly service.
Canton, GA
We got off to a rough start but after the last technician visited and was our regular route technician he was excellent is finding our issue with ants and getting resolved. He performed all of the services that he was supposed to do; thank you for meeting our needs.
Roswell, GA
Last year the technician used a fogger and it seemed to work pretty good. This year they must have switched to a pumper. I’ll have to wait and see how well it works.
Tucker, GA
On my first appointment- the tech was running behind schedule due to some other issues out of his control - he kept me informed along the way, and even though it was well after normal business hours when he arrived - he took his time to explain the services he would be performing and how they would help out around the house. I never felt like he was rushing to get through so he could get home - he still delivered on the companies commitment. Looking forward to a long relationship with Active.
Brookhaven, GA
Well done.
Woodstock, GA
My service guy is wonderful and so responsive to all my questions.
Woodstock, GA
Very informative and explain the process, happy with the results.
Woodstock, GA
I'm happy with the service!
Woodstock, GA
Excellent service!
Atlanta, GA
Always on time. The office calls before service. Extremely polite. Easy date changes. I recommend Active.
Woodstock, GA
EXCELLENT!
Woodstock, GA
Isaiah is an excellent tech.
Atlanta, GA
Great service, like the added touch of going around outside of house and removing spider webs around windows and doors.
Alpharetta, GA
So far so good! They've only done one application, out of 8, but I had company the weekend after and no complained about mosquitos.
Milton, GA
The serviceman is always very kind and helpful. I get an appointment right away when I call. Thank you for your service.
Decatur, GA
He was very polite and friendly ! He very knowledgeable 😊.
Canton, GA
excellent service.
Alpharetta, GA
Great customer service! Dependable and flexible to cater to the customer’s need.
Atlanta, GA
Service started just yesterday. Can not tell you much, besides technician was very nice and professional.
Applied chemicals, answered all questions we had. Next few days will show how good chemicals are. Will have to give you another review.
Best regards, Eduard Shaulov.
Roswell, GA
Easy to work with and did a good job.
Alpharetta, GA
Always responsive! Great customer service.
Woodstock, GA
excellent and timely.
Canton, GA
Very pleased with service. Technician very careful.
Decatur, GA
Great service.
Canton, GA
Very pleased with termite service.
Canton, GA
We have termite coverage and have zero issues. The agent that came to our home was friendly and professional. Would recommend their service to others.
Atlanta, GA
Your tech always does a good job with a smile.
Decatur, GA
so far so good!
if we have any bites in between treatments is it cool to give yall a call?
Atlanta, GA
Kevin did a good job. He was efficient and worked in a timely manner.also very cordial. He has my recommendation.
Thank you.
Tucker, GA
The Company cared about the customer ‘s satisfaction for the services.
Roswell, GA
Very happy.
Atlanta, GA
Great service.
Alpharetta, GA
We've been a customer for 20 years with Active and their predecessors...so we should be happy! Thanks for your service. If you ever open up in Blue Ridge, let us know...that's where we're going!
Alpharetta, GA
Great job.
Canton, GA
Can’t wait for my VIP service to start !
Canton, GA
we are very happy with service... will call again.
Alpharetta, GA
Responsive and friendly.
Roswell, GA
Doing good.
Atlanta, GA
Great service.
Roswell, GA
I really liked the last technician that came out.
Alpharetta, GA
Happy.
Atlanta, GA
Your service men come regularly, they are polite, do their work and leave. I'm grateful for their service.
Alpharetta, GA
Great job.
Roswell, GA
Easy to work with and very responsive to any unexpected issues. Friendly staff.
Atlanta, GA
Service is fine.
Alpharetta, GA
I am usually not home when the service is completed but I get proper notification that someone is coming out and they leave the invoice on the front door so I know they were there that day.
Canton, GA
Isaiah the technician is great! He is friendly, does great work, and provides good recommendations.
Atlanta, GA
Thank you for always knocking before going in the back yard.
Atlanta, GA
Good customer service.
Atlanta, GA
Courteous and professional.
Atlanta, GA
The price and quality is great and their customer services is top notch.
Alpharetta, GA
Happy.
Atlanta, GA
Personnel are always courteous.
Atlanta, GA
Thank you!
Alpharetta, GA
Always on time and consistently great service.
Atlanta, GA
Todd hughes is an excellent technician. While I was not there for this particular sevice, we did speak about the service in two occasions. His knowledge and customer service are excellent.
Atlanta, GA
.
Brookhaven, GA
Always consistent and nice employees.
Decatur, GA
Service is awesome....I've witness, the elimination of the Carpenter bees...already.
Atlanta, GA
My son who was there, said every thing went well.
Canton, GA
Great communication and friendly on site service.
Roswell, GA
No bugs, we’re happy customers!
Atlanta, GA
Always on time and do a great job!
Atlanta, GA
I like the service.
Alpharetta, GA
Need someone to contact me regarding our cockroach problem in our kitchen cabinets.
Woodstock, GA
Excellent service!
Atlanta, GA
thanks.
Roswell, GA
Happy so far, will wait to see how vapor barrier install goes.
Roswell, GA
We've had just one treatment. I've seen a couple of bugs, but no significant issues so far.
Alpharetta, GA
Prompt and informed! I really enjoyed my experience with Active Pest Control. Their expertise and customer service was excellent and provided solutions for our immediate needs and preventative measures for the future.
Alpharetta, GA
More expensive for the same service.
KC the technician was fantastic! Professional with a smile and efficient!!!!
He enjoys his jo. In fact I dont think there is anything he cant handle with joy. True definition of service with a smile😁.
Atlanta, GA
Great Service and follow up. Called to verify appointment and arrived on time.
Atlanta, GA
All good.
Atlanta, GA
My service technician is great!
Alpharetta, GA
Everything is fine. We use you for termite and mosquitos.
Woodstock, GA
Very happy customer!
Woodstock, GA
Ryan Wiggins gave us excellent customer service!
Atlanta, GA
Good job William helping us figure out they were carpenter ants 🐜 not termites!!!
Brookhaven, GA
Quick and easy.
Atlanta, GA
Excellent first service.
Atlanta, GA
Very nice job was done by replacing the termite baits.
Atlanta, GA
Great people, Great service .
Roswell, GA
Ryan & Robert did a great job.
Tucker, GA
Always prompt, courteous, and thorough.
Roswell, GA
Isaiah is FABULOUS ! He was at the house for over 30 minutes helping to treat our kitchen for a pest problem.
Atlanta, GA
Fast, efficient service!
Atlanta, GA
So far all’s well
Hf.
Brookhaven, GA
Jeff and Casey were very prompt and helpful.
Atlanta, GA
simple and cheap.
Tucker, GA
Great Service.
Tucker, GA
You take good care of us, Thanks.
Atlanta, GA
Well priced, on time, and great customer service.
Alpharetta, GA
Excellent service.
Canton, GA
I haven’t been using you long enough to answer this question. Ask me in a year.
Decatur, GA
Active came by. Rang doorbell and made sure that I knew that they were checking the bait system. I like knowing that they are actively monitoring my home to prevent any termite issues.
Atlanta, GA
Nothing to add - excellent service! Thank you!
Atlanta, GA
Good service.
Decatur, GA
Technician was very responsive to work needed immediately. Thanks for efficient work and service.
Atlanta, GA
Excellent!
Decatur, GA
I wish the technician would do a termite inspection when he comes to check the bait stations.
Atlanta, GA
I am very pleased ! thank you. Barbara Farish.
Canton, GA
Have had no problems with service.
Tucker, GA
Great service and even better people!
Atlanta, GA
I like the tech guy who you have assigned to my residence at 1215 Merlin Avenue, SE, Atlanta, GA 30317. I appreciate that he texts me the day before this visit, so I can confirm the dogs are in the house before he comes. He is always friendly and professional.

Thank you.

Anna.
Decatur, GA
Great company.
Atlanta, GA
I don’t see any bugs.
Thanks.
Atlanta, GA
.
Decatur, GA
Great Service!
Atlanta, GA
So far no bugs, Im happy :-)
Atlanta, GA
I have been dealing with Wildlife and termite situations...great service and communication on both. The termite was in reference to two properties.
Everyone was professional and responsive Thanks.
Tucker, GA
I love you guys. Thorough, professional service with super friendly employees. Thanks!
Alpharetta, GA
The service has always been good. Whenever I have had a question or concern it has been adddressed right away and they have always been professional! I would recommend this company!
Woodstock, GA
Great service.
Atlanta, GA
Great company!
Roswell, GA
Professional and on time.
Roswell, GA
Stations # 2,4, and 7 were missed. They were covered with leaves, please let us know when you are arriving.
We will remove leaves Thanks.
Alpharetta, GA
It seems to take a few tries to get rid of the pests when they are found, but Active Pest does come back until they are all gone, so that is great!

Thanks,
Brent Paxson.
Alpharetta, GA
Good.
Atlanta, GA
Every tech who has visited our home, be it for pest control or for termite, has been par excellent. They have been nice, cordial and professional. I do have one question though, or a comment at least: for goodness sake, let these poor guys wear short sleeves in the summer. Having long sleeves with huge sweat marks does not make them seem more professional.
Atlanta, GA
Serviceman was super nice.
Roswell, GA
I have not seen any bugs since I moved in 2 years ago.
Alpharetta, GA
Good.
Woodstock, GA
Fine service.
Alpharetta, GA
Happy.
Alpharetta, GA
The pest control inspector was patient and polite. We will most likely use active pest control for our pest control needs.
Alpharetta, GA
Very professional!!!
Atlanta, GA
Was outside work only.
Roswell, GA
Team members are always courteous, letting me know they are on the property before starting work. Noticeably less mosquitos in the yard last year after starting to spray for mosquitos.
Alpharetta, GA
It has been great!
Woodstock, GA
Customer service is amazing! I had a complaint about the way the bait stations were installed around my home and there was someone here the next day to correct it. There are a lot of companies who should take notes. In a time where customer service has taken a back seat to $ (often in the third row seating), it is refreshing to deal with someone who actually listens and responds quickly. My only minor complaint is, I was not contacted directly by a manager and given the opportunity to thank him/her for such a great job.
Canton, GA
GREAT COMPANY AND SERVICE.
Woodstock, GA
Very professional and prompt service. Periodic inspections are done professionally. Knowledgeable and friendly staff.
Woodstock, GA
Great service.
Alpharetta, GA
We are very pleased with their service, very professional and customer oriented. Our technician, Isiah, is very knowledgeable and accommodating, answering my questions when I have them and always takes the time to see if there are any issues before he starts his treatments if I am home.
Alpharetta, GA
Excellent service.
Decatur, GA
Reliable service.
Canton, GA
Active does a great job both in service and courtesy. We have used them for 15 years and are very happy with them.
Woodstock, GA
Very friendly service techs.
Atlanta, GA
On time, thorough, took the time to explain what was found, how the pests were getting into the attic and the approach recommended to remedy the problem.
Canton, GA
Have used Active for three years. Have found them to be ; Prompt. Thorough. Courteous techs. Very pleased with service and price.
Roswell, GA
Very professional service.
Canton, GA
Always good service.
Alpharetta, GA
This is a great company. Their staff is warm and engaging. The service is outstanding! We were so impressed with the pest service we switched over our termite bond too! I highly recommend Active Pest Control!
Canton, GA
Great!
Atlanta, GA
I can only comment about professionalism of staff over the phone, and a courteous technician. I haven't had time to see results since we just had our initial spray yesterday.
Atlanta, GA
Tech was polite,friendly and considerate of my dogs.
Brookhaven, GA
I love Active Pest Control. The service is great without a hassle.
Atlanta, GA
Always shows up when contracted too, excellent customer service.
Atlanta, GA
The technician politely called to tell me he would be doing the service. I appreciate this.
Atlanta, GA
Technician called in advance or the appointment as well received the order completion as soon as the job was completed.
Roswell, GA
Isaiah was very thorough and polite. He explained all the potential problem areas for us and made it a point to check every nook and cranny for living spiders.
Woodstock, GA
I did not receive estimate after inspection. After several weeks I called and learned that the technician is no longer with the company and the inspection report / estimate were not available.
Alpharetta, GA
Cassie was my service rep- he is one of the main reasons I continue to use a professional service. I've had some issues, Casey makes me feel comfortable and secure about the service that you provide. He is an excellent representative of your company.
Decatur, GA
Active pest control is adorable and provides unmatched service!
Decatur, GA
Whether I am home or not, the technician performs his or her duties and alerts me as to what has been done.
Tucker, GA
Everything is ok so far. I do like the remainder of the service call.
Alpharetta, GA
No complaints; technician was on time and courteous.
Atlanta, GA
Working on home sale and the process is not clear. Had to follow up a few times. Looks like things are being resolved.
Atlanta, GA
Very professional. Kept us informed of the process.
Decatur, GA
I called to schedule my appointment and the operator clearly explained what services I would receive. The technician arrived promptly and again explained the process. Overall, the experience was outstanding.
Atlanta, GA
You guys are always there and keep our house safe for us.
Atlanta, GA
Ronnie provided excellent, professional service. I am very pleased with the service Ronnie,, and Active Pest Control provided.
Clarkston, GA
No one came to my house on 11/15/17. Please call me to explain what's going on.
Thank You,

Gail Harris (404)299-6885.
Decatur, GA
Excellent - excellent - excellent - excellent
Excellent - excellent - excellent - excellent
Excellent - excellent - excellent - excellent
Excellent - excellent - excellent - excellent
Excellent - excellent - excellent - excellent
Excellent - excellent - excellent - excellent.
Atlanta, GA
Technician was scheduled to come out Saturday, but he never called or showed up.
Brookhaven, GA
Mark was extremely helpful and very friendly. I enjoyed working with him!
Avondale Estates, GA
Ron was awesome. To sum him up in three words. Consistent, caring, considerate. Give that man a raise!
Canton, GA
On time all went smooth. He checked all areas including attic. Did great job Knew the product.
Atlanta, GA
Personable and efficient. Thx for the efforts and keeping on top of things.
Atlanta, GA
------------------------------------------------------------------------.
Canton, GA
Frank was great. very nice guy. very thorough. Did WAY more of an inspection than I have ever seen anyone else do EVER.
Woodstock, GA
I was not present at the time, so it is hard for me to rate. However, my 94 year old mother said the Technician was very nice and thought he did an excellent job. He brought to our attention that my mother's bedroom window was open. I did not realize it was open. It was very hard for me to close, so maybe that is why he did not close it. I am anxious to see if I notice any bugs within the next 30 days. Thank you very much!
Decatur, GA
Prompt, friendly, courteous and did more than asked.
Woodstock, GA
Great work, nice and personable. Would recommend technician provide name when they come.
Tucker, GA
Grant was very nice and explained all the programs.
Decatur, GA
Calvin was very thorough and very professional he was very courteous and explained everything. I will definitely be using active pest control and would also recommend Calvin as the technician.
Decatur, GA
Thank you for your service on time (and at the time you agreed to come) and for answering my questions.
Atlanta, GA
Todd is always prompt, efficient and so friendly.
Canton, GA
Well communicated appointment times. Professional termite Inspection.
Atlanta, GA
Great Customer Service!! From the initial call to Todd coming to the house, the Service was amazing.
Thank you!
Alpharetta, GA
I have been an active customer for both pest and termites for about 4 years. Overall, I have been pleased with the services. My issues and concerns, while very rare, are attentively and quickly addressed by the Active team.
Alpharetta, GA
GreatnExperience! Service personnel are very polite!
Alpharetta, GA
Although I'm living in China, I can receive all the service orders on time, and feel my properties get the best service.
Alpharetta, GA
Service was excellent, and the technician was very friendly. He is very knowledgeable in what he does. It was a pleasant experience.
Roswell, GA
My first experience was great! Cassie took time to talk and explain everything he was doing and really listened to my concerns. Really glad I chose Active!
Canton, GA
Mark was professional and extremely nice. It was a pleasure to have him at our home.
Avondale Estates, GA
Ron was On Time and thorough. He was able to deliver the clearance letter quickly so that i could forward it on to the buyers of my house.
Decatur, GA
Great service! Mr. Calvin was very profesional. Thank you!
Atlanta, GA
The service provided by Active Pest Control is exceptional.
Canton, GA
He was very polite and professional. Easy to understand and very helpful. Would recommend to a friend.
Roswell, GA
Love the service.
Atlanta, GA
Mark was professional, and very helpful! He helped me to understand the situation and gave me all the info I needed to make an informed decision.
Atlanta, GA
Todd is on time every time and thorough in his applications.
Canton, GA
Called and came earlier than appt time, which was nice. In and out, have not seen a bug.
Woodstock, GA
Great to meet Alan and hear about how our treat enemy is doing as well as other services where Active Pest Control might be able to assist.
Roswell, GA
The trip was a waste of both our time. First he tried to sell me something I didn't want or ask for. It wasn't until the inspection was complete that he told me they would need to drill into my driveway because of the reduced area coverage of the bait stations. I was never told the result of the inspection.
Alpharetta, GA
I little more pricey than the contracts I have on my other rental properties or it would rate 5 stars. Service call was trouble free. Prompt and efficient. Professional and well communicated.
Atlanta, GA
Grant was very nice and answered all my questions!!
Decatur, GA
The night of the application was great. We didn't notice any mosquitoes. However, within two days of application, I was covered in mosquitoes while working in the backyard.
Alpharetta, GA
Friendly and professional service and answered all my questions.
Woodstock, GA
Our service technician was very professional and polite. He completed his visit and clearly explained what he did and what he found. We received a good report.
Woodstock, GA
I'm a "problem customer" because of my 2 little yapping dogs that have to be locked inside while Active is here. And Anthony is so understanding, so polite and professional. Always texts me to give me a 2-hour window when he'll be here and then texts me to tell me he's here so I can put the dogs up. We love Active and we love Anthony!
Atlanta, GA
courteous - let me know when he arrived so I could keep my dogs safe!
Atlanta, GA
I tried to continue service and the company lied to me so I only had them do the single treatment and after a week I have mosquitoes back and email the lady who helped me and have not heard back.. please call me I am very happy to tell you my experience 470-522-4698.
Decatur, GA
As usual, Calvin is cordial and extremely professional.
Atlanta, GA
Needed termite letter for condo closing, Mark took care of it. Thanks.
Atlanta, GA
Mark did an excellent job. But am still need a receipt for the service for my Va loan.
Atlanta, GA
Todd is the best. He does a great job on regular service items and also on special jobs like Wasp nests.
Canton, GA
Nice young man. Friendly, professional and thorough.
Atlanta, GA
Calvin did a great job! Very professional! We're extremely satisfied with his services!
Woodstock, GA
Rod our technician was AWESOME!!! He was the best part of your company. However, scheduling my appt was not as awesome. First, I had to wait for a while to actually get an appt. I was frustrated with that since mosquito season is just about over. Second, on the scheduled day nobody showed up! I never got a phone call, nothing. So I had to call your company again to schedule ANOTHER visit. Thank goodness, Rod is very sharp. They didn't put me on his schedule until the last minute. He just happened to see it at the end of his day. Rod is an excellent employee, you need to make sure you keep him. The '4 rating' is only because of Rod, otherwise I would have given you a 0.
Atlanta, GA
Calvin was great and humourous....very informative.
Alpharetta, GA
communication is terrible. We own a few properties, we never get told an address when someone calls us. Invoices show up without us being advised there was a service performed, and we don't know if it really was. The emails from the "techs" are returned as bad emails.
Canton, GA
Tech should have called ahead not when he couldn't find the house. Service was ok. Wish it had not rained day before and day of service. Really wish they would have rescheduled.
Atlanta, GA
Extraordinarily disorganized. Very disappointed. Wouldn't recommend.
Alpharetta, GA
Isaiah arrived very early on our initial treatment and I was impressed. Thank you for sending him to do the treatment in my house. Hopefully, that he will be my agent pest control on a regular basis and that this company deliver at its best monthly. Thank you!
Atlanta, GA
Todd was super helpful and professional. He also gave me a some options to add mosquito control which we did and hopefully will work for us. Thank you.
Atlanta, GA
The technician was nice; knocked on the door and announced himself.
Canton, GA
Awesome technician, his skills should be notice by the management team.
Decatur, GA
Mark was very thorough and he explained exactly what his goal was for this visit!!!
Atlanta, GA
I still hAve mosquitoes but will call in the am to inform them.
Woodstock, GA
Excellent service
Professional
Goes over all details.
Tucker, GA
He was very nice and friendly and everything and all but he claimed to have sprayed my whole yard but it took him like 10 minutes it seemed like and I even asked are you sure you sprayed it good he's like oh yeah. well he told me to give it a week. I have and we're still getting eaten alive by mosquitoes and I've had other people spray and that's just not the case. normally it's a month or so before we start seeing Mesquite again so not very satisfied.
Atlanta, GA
Everyone has been very helpful. Todd was kind and answered all my questions.
Atlanta, GA
The Tech was very professional. He respected my home and always knocked before coming into the house and he let me know what he was doing.
Atlanta, GA
Anthony is a very nice and professional! I am very satisfied with Active Pest Control.
Atlanta, GA
Unobtrusive. Nothing more to say so this is filling space.      He worked outside.
Atlanta, GA
Service was completed as expected. Interaction with Dario was pleasant.
Woodstock, GA
Very thorough, helpful, and spent a good amount of time checking on our property. We are very pleased with the services!
Atlanta, GA
Was trying to get Groupon deal but they try to come and sell you for more . Technician trying to teach me to read my previous contract with other company I am using.
Atlanta, GA
It was a non-experience. I simply got an email stating that treatment was complete. I never have any advance knowledge that the technician is coming, so no one was home.
Atlanta, GA
The technician was professional, answered all questions, and completed the job efficiently.
Atlanta, GA
I have had issues with mosquito service two.l months in a row. The first month actife came out and handles it to satisfaction. This month, I had to call several times and they still have not rectified the issue. If this continues, I will discontinue my service.
Woodstock, GA
I was given a window of 1-3 and no one showed.Called Active at 3:20. Mark said he was here earlier and did the outside. Acted as though the job was complete. Had to tell him to come back and do the inside. He seemed aggravated on the phone and showed 2 hrs later. REALLY!!!! I guess I was gonna be waiting @ forever. My only day off. Annoyed as Hell!
Roswell, GA
I didn't know how much of yard would be treated - it was just done around house foundation plants/shrubs. Hopefully that will bring results.
Haven't checked yet. Thanks, G Hicks.
Decatur, GA
gentleman was very attentive and polite. he answered all my questions and I had a lot.
Atlanta, GA
Left a note saying the inspection went well and didn't even need to take time out of my day. Did a great and thorough job!
Woodstock, GA
Invoice said he was here for 1 minute but performed an inspection. How could that be?
Atlanta, GA
The service from start to finish was efficient and professional. The technician arrived on time and explained everything thoroughly after a complete inspection of the house. When the next technician arrived to set up termite bait stations , he made sure to explain what he was doing.
Alpharetta, GA
Firstly i have activated service and scheduled for visit, they have not called me during the visit and installed stations with out my presence , also the way they dig the stations i m not satisfied.
Decatur, GA
During my service at the home I sold six months ago, the staff assigned to my job changed in the middle of my project, and the work I had already paid $1,800+ for STOPPED. I had to do all the follow-up effort to keep it going, and multiple times I had to explain to multiple people what had taken place and what hadn't. It was a mess. Again, this was an $1,800+ job.

AFTER I moved, I kept getting bills (sent to my new address) to renew a contract on my former address, and here I am now being solicited to review some service I never asked for. THAT PISSES ME OFF!

When I called to see what address they were billing for and who this guy is whose service work I'm supposed to review, the woman I spoke to (DeAnn?) was condescending. People today in the service business just don't know (or care?) how they come across when they say, "No problem!" for doing their job, or "See, it's that's simple," as if they SHOULD be billing me for work NOT DONE and I should be fine with how "simple" it is to stop their bullshit actions.

Get this in your thick heads, Active folks: You do this job of yours all day long; we don't. Put yourself in our shoes when you speak to or deal with us customers! AND, if you wanted my business again, you should have sent me a letter asking for it -- not a bill CHARGING for it!
Atlanta, GA
I never ever know when you're coming, but I always find a big mess left behind. When replacing the bait stations, there's absolutely no thought put into their placement. Please note: It's not a specific technician as it's always been that way. Some are just messier than others.
Atlanta, GA
To date, this is the best experience I have had with my technician. Unfortunately, I know there has been a lot of turnover with the techs in my region. I doubt I will have Isaiah again, which is a shame. I hope my next service will be as thorough. I also appreciated the time he took to give me small tips to help with my roach problem.
Decatur, GA
You guys do an excellent job. Every tech, without exception, who've done work at my house has been outstanding. They're friendly, knowledgeable, and fast workers.
Atlanta, GA
Always attentive, easy to deal with, and keep up with my history.
Atlanta, GA
Went out a few hours later was eaten alive by mosquitoes. The man was only at my house for about 5 minutes. I had a friend who used another company and they sprayed the grass and all of the bushes and trees and they paid the same and were delighted with the results.
So I am very disappointed.
Atlanta, GA
Very professional. Inspector was curious and diligent in their responsibilities.
Regards.
Atlanta, GA
Mark was incredible. He went above and beyond to assist us with our needs.
Atlanta, GA
The technician informed me about the visit ahead of time.
Alpharetta, GA
Very easy to use online! The service is still working in my yard! Thank you! :)
Canton, GA
Both representatives that came to my home were helpful and kind. They both made sure I had all the information I needed. They were very patient with me.
Atlanta, GA
Great Technician, advised me with all the necessary information I needed!
Atlanta, GA
Calvin was wonderful, he arrived early and took care of the job very efficiently and professionally. I'm looking forward to an improvement with the mosquitos!
Atlanta, GA
Always on time. Very very friendly folks. No complaints at all.
Atlanta, GA
Very friendly rep. Came without having to call them.
Decatur, GA
Great service, but didn't show up on the first appointment on the correct day or time. And then the technician just showed up another day. Glad it got done, but showing up on the appointment day and time, and then letting me know about a new appointment, would have been nice!
Atlanta, GA
Introduced himself at front door before beginning work, then promptly completed the job (checking termite stations) and left report at front door AND simultaneously delivered PDF via email.
Atlanta, GA
Thanks for terrific service and support - you saved my closing!
Woodstock, GA
Great deal, good install. Didn't notify they would be on the way though.
Alpharetta, GA
Friendly and efficient. Called ahead and was on time.
Woodstock, GA
This is the second year in a row that the technician came to my house on a different day and time than was scheduled with me on the phone. When he called to schedule the appointment he wanted to come the next day. I need more notice than one day. Yesterday when he came I had just brought my daughter home from having surgery. I KNOW I didn't schedule an appointment for yesterday. I remember distinctly saying yesterday was the worst day this week to have them come out. We made the appointment for 10am on Wednesday, July 19. I put it on my calendar.

After he left I received an invoice via email as the technician said I would but it showed a balance owed when I had already paid. That is very confusing. It should show the balance as paid if the renewal has already been paid. Or at the very least it should not say I have a balance due. When I replied to the email with the date I paid my annual renewal the email was sent back as undeliverable. rlablanc@callactivetoday.com was the email address that the invoice came from. How on earth is it not valid if an invoice was sent to me from that address an hour earlier.
That invoice also said the customer was not available to sign so the technician signed for me. I was home and let him into my house. If a signature was needed I was certainly here to do it. Signing for me is never acceptable. No one is authorized to sign anything for me.
All of these things add up to very bad business practices. It certainly does not inspire trust from your customers.
Woodstock, GA
Excellent job very detailed. Isaiah explained the service each step of the way also offered alternative services that Active offered.
Atlanta, GA
Very nice experience. Now we need to see how well it works.
Atlanta, GA
Service at new house. Calvin was was very thorough and accomodating.
Atlanta, GA
I dont know. He call me and said he was
going to come on July 13 . The problem I have is that I never so him or heard from him telling me me that he came to my home I expected him in the morning as per our conversation but I didn't saw him . I would appreciate if you let me know what happended .
thank you .
Atlanta, GA
Todd is very nice and knowledgeable. My concern is that he keeps missing wasps nests. He came out 2 days ago to kill wasps nests for the second time and the next day I was stung 3 times by wasps. I finally bought a can of spray last night and sprayed this morning myself. It's very frustrating.
Atlanta, GA
Cassie is great and so nice. He does a good job and we are very happy with him, but since starting with Active, we have always continued to get eaten up by mosquitoes so I don't feel like the spray actually works well. May have to look into other options.
Decatur, GA
I was told what the issue was and it was corrected. Anthony Gordon was extremely nice and courteous.
Atlanta, GA
Active Pest Control is consistent and professional. My technician is very nice and always lets me know he is at my home. His is well spoken and his uniform is worn proudly.
Roswell, GA
Isaiah was prompt and courteous and did a very thorough job. I will be requesting him again.
Roswell, GA
Our Service Technician was great! Very knowledgeable and explained several things along the way. The unfortunate part is that my daughter and I were eaten up by mosquitos the same evening we had our service done....
Canton, GA
Very easy Jeff was extremely personable and on time even early! He was quick and to the point!
Atlanta, GA
wonderful service so far! I dont want to have to write a review each month in order to say that the technician did a great job.
Tucker, GA
We were well pleased with your visit. Calvin called the night before set up a time. Was here on time did a great job. Hope we get rid of those nasty mosquitoes. The would we recommend you to folks is wankey we would rate you as a 10.
Atlanta, GA
Tommy showed up on time, explained how to deal with yellow jackets in the future and eliminated my problem. He was extremely professional and courteous.
Atlanta, GA
So far my experience has been one of not trusting what your company says or does. I was not made aware of this service date to my knowledge. I was out of the country and none of my neighbors mentioned anyone being at my house. What was done, were there signs of termites? How can I tell you were even here? It would have been very respectful to give me an appointment confirmation via call, text or email and also follow-up call, text or email. That is not too much to ask.
Atlanta, GA
Courteous and timely, Active Pest Control works hard to assure they create positive customer experiences.
Decatur, GA
Service is okay for thr price, Calvin was a big help with good suggestions.
Atlanta, GA
I was not at home, but Active remains to be very responsive and reliable.
Woodstock, GA
Please don't send me any more surveys. If I keep using your service without complaining, you know I like the product. If I have a problem, I will let you know.
Atlanta, GA
I can not rate the service because I am uncertain if service was performed! I am out of town and I received a voicemail yesterday from the technician saying that he was " in town for the day" and on the way to my house. He asked for input as to extent of service. Since I retrieved the message long after he reportedly was enroute, I had no information about what service was needed and no follow up about what the technician actually did. I have no way of knowing what or if service was performed!
Please email a receipt for the service and include information on what service included.

Sandra Blackwood
chobiz@comcast.net
706-951-2802.
Atlanta, GA
Cassie was very knowledgeable and a pleasure to work with.
Tucker, GA
Calvin was friendly, professional, and knew exactly what to do.
Atlanta, GA
Great experience! Calvin was timely, courteous, and thorough. Recommend!
Alpharetta, GA
Very courteous, checked if he could open backyard gate.
Alpharetta, GA
The pricing is great with the Groupon. However the initial set up process had hiccups. My credit card details were not noted correctly by Mike and that led to a few phone calls back n forth.
Clarkston, GA
Calvin, always does a great job. Thanks for getting to this so quick.
Atlanta, GA
Mark was very professional and friendly. Highly recommend Active Pest Control.
Roswell, GA
Always very effiecent service in and out very quietly and quickly. Always rings the doorbell to announce that they will be inspecting the surrounds for critters.
Alpharetta, GA
They did a very thorough job inside and out. They discovered a hornet nest in an ornamental tree that I was unaware of. They were very professional in handling the appointment and the service call.
Alpharetta, GA
Very happy with the service from the office up to the technician. Both were very friendly and knowledgeable.
Atlanta, GA
David was smart and helpful returned calls quickly most of the time ccccccccccccccccccccccccccccccccccccccccccccccccccvvcccccvccccc.
Chamblee, GA
Out service technician was very good and went above and beyond expectations. Very pleased with our service.
Alpharetta, GA
Mosquito control works great! Mosquitos in my yard have significantly been reduced by the monthly treatments.
Decatur, GA
The technician was pleasant, respectful and explained in detail what he was doing, which was nice.
Atlanta, GA
Cassie was very quick, efficient and friendly. I will be using these services again.
Roswell, GA
Grant was very helpful and professional during our annual termite inspection.
Alpharetta, GA
Pest control technician was friendly and helpful and it was great how fast they were able to come out and treat our house after signing up for service.
Alpharetta, GA
He was very professional concerned about the animals in the yard ring my doorbell and then went to the backyard great service.
Canton, GA
I guess the Termite inspector showed up unannounced this morning. My husband was in a meeting and I was unavailable. We would like to be notified when he is coming. Over the weekend we noticed that their are bugs between the screen and window in the living room that needs to be treated they are also around the patio. We know one of the termite stations needed to be replaced not noted on sheet he left.
Roswell, GA
Always professional, courteous and flexible with my schedule.
Woodstock, GA
Not had any termites or evidence of them. So far so good.
Woodstock, GA
Great! Easy and painless. Highly recommend! As we all know, mosquitoes suck!
Tucker, GA
My technician was terrific. He explained things carefully and was more than willing to listen to me.
Woodstock, GA
I Have used Active for several years. They come out and do a great job. I have had very few times I have needed to call for help. All employees are very courtesy. You guys are great.
Roswell, GA
Great service. The Technician answered all of my questions and was very thorough.
Tucker, GA
I have been using Active for almost one year. Efficient, courteous, knowledgeable and fast.
Atlanta, GA
Very nice personnel. Service was courteous and prompt. Has a mosquito service. Really appreciate the good price!
Atlanta, GA
Todd has given me excellent service. There was a bug infestation problem and he took care of it promptly, efficiently and effectively. He was on time...in fact, he was "before time" which is a plus. I would not hesitate to recommend him and Active Pest Control to my friends.
Atlanta, GA
After a deceptive experience with the technician, I have found it impossible to get the manager to return my calls, refund my money, and resolve the issue.
Decatur, GA
For a month - have VIP package and the call was to come out because a few bugs were located before my monthly.
Alpharetta, GA
Longer own this house but your service was always great.
Atlanta, GA
I have a half acre yard. mosquito treatment was done in the back but not in the front. ??? I am disappointed in the service. I was originally scheduled for April 24 and I was rescheduled to April 27. No one called me to inform me of being rescheduled. I waited at the home on April 27 from the hours of 12-4 and no one ever showed. I noticed a yard sign at my mailbox. I got no other notification. Now today, April 28 a technician showed up at 6:45. He treated my back yard and wa here not longer than 5 minutes. He didn't treat the front or the side yards. This is not the customer service one expects from Mosquito service. I thought I was going to do a monthly service but if this is the way it is going to be, I don't think so. The technician rang the door. Well to tell me he was here but he left the invoice on a piece of furniture in my back yard. All I have to say this is bad!!
Atlanta, GA
Neat and professional.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Woodstock, GA
I have been using Active Pest Control for the past 15 years with our houses in Stockbridge and Roswell, GA.
Roswell, GA
Your technician was very polite and did an excellent job.
Atlanta, GA
Craig is polite and show up 5 minutes before the appointment time. He was anxious to give me an estimate but I needed him to explain the work that will be performed than just the quote. He was very patient with me afterwards to explain what the process will be and how th company can meet my need. If this goes well, I may have Active Pest Control to do my second home as well.
Woodstock, GA
I was contacted to schedule an appointment for my annual termite renewal. The first appointment was scheduled for a different day then I agreed to and the second appointment I have no idea if the technician showed up. I asked for a 30 call ahead when booking and didn't receive a call so I'm not sure if he came while I wasn't home or if he just didn't show up.
Roswell, GA
The week before my treatment I had ants that just wouldn't quit almost immediately after the ants went away. Where I couldn't tell ya but there gone!
Brookhaven, GA
Been using 2 yrs. Our tech Anthony is friendly and polite. He does thorough job. He quickly sent paperwork via email. So far all experiences with APC excellent.
Atlanta, GA
Used Active for 8 years for variety of services. Service is excellent but some what overpriced.
Decatur, GA
Really enjoyed meeting Calvin. Good service and the house has been remarkably pest-free for years.
Atlanta, GA
Termite Protection, I was considering firing Active bc every time someone would come check the termite stations, they would toss mulch on the sidewalk, ever after I had made calls complaining of same. Anthony is serciing now and left my yard as he found it, nice and tidy. His communication was good and I have decided not to hire another company for the time being.
Atlanta, GA
Calvin was very professional and went above and beyond to ensure my service was effective given the inclement weather. He even told me to send a picture of the critter that I previously saw in the house if I happened to see him again and he'd come back to address the issue.
Alpharetta, GA
Excellent Service. Highly recommended to others too. My technician was very knowledgeable and made sure i was informed about everything he did.
Atlanta, GA
I wish I got a call from you before coming. Pest control is not something to be taken lightly. I have a puppy who is three month old. I also have my young grand children visiting me now and they are playing in the front and back yard. Please give me a call next time. My husband and I are not happy about this. If you called me, I would have rescheduled the visit till my grandchildren leave, and kept the puppy indoors.
Woodstock, GA
We have them for termite contract and inspection. Always courteous and quick. Punctual with time slot given!
Atlanta, GA
We have used the termite "traps" for about 2 years.
Atlanta, GA
The people are knowledgeable and always happy. They ensure that you know that they are there and are willing to answer any questions you may have.
Canton, GA
We have been customers for the past 15 years. Termite services are always through and professionally handled. A great company to work with.
Decatur, GA
We have used Active for 1 year. I was told that someone would come out a few times during the one year period and i am only aware of someone coming out once. I had called previously to let you all know that i had seen some new termites, but was told that it could not be termites and no one ever came out to check. When i signed the contract i was told by Juan that if i put a credit card on file, there would be some benefit and that i would not have to enrolled in the extended coverage. Now that my year is up have been charged me even though i had opted out. I am very dissatisfied with this service.
Atlanta, GA
Not sure what year we started .Like e-mail reminder letting us know when Active will come service our house.
Alpharetta, GA
Great service termite bond is needed for our house sale.
Technician very professional and experienced.
Brookhaven, GA
Courteous, efficient and on-time. Thank you for great service.
Atlanta, GA
I've been with Active for 8 years and have had nothing but good experiences. From maintenance to issues they are thorough and quick.
Atlanta, GA
We used Active Pest Control to combat mosquitoes and have been very pleased so far!
Atlanta, GA
good service nice people- always calls to schedule appointments
Easy payment by credit card.
Decatur, GA
Prompt, fast and great service from Craig! Would highly recommend!
Atlanta, GA
Calvin was great. Very friendly too. He greeted me as I was leaving the house today and told me everything he would be doing today.
Alpharetta, GA
technician very professional. On time and explained service.
Tucker, GA
I have been with the company at least six years and I keep having the same issue that not all the bait stations are being checked routinely. In particular the ones at the rear of the detached garage are often missed. I am at the point of getting some plastic markers or switching companies.

Cannot rate the technician as I have not had any interaction with them.
Decatur, GA
I have been a customer for less than 6 months but I have enjoyed there friendly customer service and there professionalism.
Atlanta, GA
1 year total but first time for pest control. Service Technician was professional and very friendly. Valuable employee for Active. We are very satisfied.
Woodstock, GA
We have been using Sctive for 3 years and have been very satisfied with service.
Atlanta, GA
This was my first appointment with Active, and it was for mosquito spraying. Casey was on time, explained the entire process to me, and answered all of my questions. His appearance was neat and professional, and he was very friendly. A+ service!
Decatur, GA
Dario is a great technician and provides outstanding customer service.
Atlanta, GA
Cassie was so friendly, helpful, quick and thorough. I would recommend!
Brookhaven, GA
Mr. Butler does a great job inside and out of our house.
Atlanta, GA
The HOA has been using Active Pest fort about 5 years, service has been great and will recommend it.
Woodstock, GA
Professional and friendly inspector came to do my inspection for closing. Would certainly consider this company for my next house.
Atlanta, GA
I have active pest control over 5 years. They are excellent.
Alpharetta, GA
Very professional and friendly. Service was greatly done, they did no leave even a small corner.
Atlanta, GA
The technician that came out was professional, nice, and respectful.
Atlanta, GA
I have been a customer for 8 years. I have always been very pleased with the service for bugs/mice. Last year we employed Active to take care of our mole problem. After the first visit, the technician would not return phone calls and the manager was never available, I called repeatedly. Not happy with that aspect of the service. My rating reflects the mole service not the bug service we have had which is great.
Roswell, GA
In our 2nd year. Summer mosquito service as well. Dario is most pleasant and a dedicated worker.
Scottdale, GA
Service is always good, however during the last service (time before this one) the technician left our backyard gate open after he left. We have a dog who spends a lot of time outside, and luckily I saw the gate was open before letting her out. Can you please remind your techs to close gates after they leave? Thank you :)
Roswell, GA
I have been a loyal customer since 2003. Active is proactive and presents our family with other services they offer without being pushy. Thanks for the race tickets!
Atlanta, GA
Active is great! We've been using them for 7 years & they have never let us down.
Atlanta, GA
Great team, great service. They stand behind their work.
Decatur, GA
Aaron was friendly and thorough. I highly recommend him and Active.
Alpharetta, GA
We have used Active for years both for termite protection and to maintain the interior of the home. We are very happy with the company and the great staff!
Atlanta, GA
We've been using Active for at least 15 years. Very professional, reasonable, on time and easy to work with. We use them for quarterly service, termites and mosquitoes. I recommend them.
Alpharetta, GA
15 years.
Decatur, GA
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Atlanta, GA
Craig was very knowledge and ensured I understood possible issues going on at my home.
Woodstock, GA
I do not believe a service technician visited our house on Jan. 6 as I never saw a technician or received a statement that they visited our property.
Woodstock, GA
Anthony did a great job. No issues at all. Would use again.
Woodstock, GA
Used Termite bait system from Active for six months. Technicians are quick and efficient.
Alpharetta, GA
Termite service... Delivers as contracted on time as scheduled..............,........................... Thanks!
Woodstock, GA
I'm in Ukraine right now. I can only trust you that you did the work and all is well. From the past I would have to say it all is fine.
Thank you
Stephen.
Atlanta, GA
I have been with pestcontrol for about a year now and they seem to do a great job, always leaving a summary on what they did and how it is looking out there.
Atlanta, GA
Several years.
Termite control
Always pleased with the service.
Alpharetta, GA
CASSIE CAME TODAY AND HE HAS BEEN BEFORE AND DOES THE BEST JOB OF CLEANING COB WEBS, ETC. AND VERY PLEASED WITH HIS WORK. HOPE HE CAN COME EVERY TIME.
Atlanta, GA
Wonderful technicians! Always on time, friendly and really care about their customers.
Atlanta, GA
We have been using APC for 3 years now, and have been very pleased! They always call the day before to confirm they are coming, they show up on time, are efficient, and always professional. Calvin came yesterday and was so nice and polite. He even helped answer some additional questions we had. We recommend them to anyone!
Canton, GA
Customer for five years
All of the techs have been good.
Office staff could be better.
Tucker, GA
I've been using Active Pest Control for about 3 years now. I have termite and insect control services. The technicians are not only knowledgeable, but are personable as well. I have always been satisfied with the services received.
Tucker, GA
My husband said the service technician was very unfriendly. This has not been the first time that he has commented to me about this. I am not sure if it is the same guy.
Atlanta, GA
Only negative part of the experience was having to type this review instead of just doing a quick rating.
Woodstock, GA
Termite baiting system.
Only communicated by phone with tech who service our property, but all conversations he was VERY pleasant.
Not sure how effective baiting is, but I believe I have had no activity for past 4 years with you.
Woodstock, GA
About 5 years??? Termite protection. I have been very happy with the service. The tech's are always very informative and friendly!
Roswell, GA
All is good!
Atlanta, GA
12 plus years. Have used for all pest control service.
Atlanta, GA
We've been using active for a little over four years and have had nothing but positive experiences with them. Great company and great customer service!
Woodstock, GA
I've been using Active for 12+ years, always friendly and on time, highly recommended for pest control.
Atlanta, GA
I don't know the technician's name that came out by he comes all the time "this it's Cassie"? Not sure but he's the best! 6102 Santa Fe Pkwy.
Atlanta, GA
Just started with Active. Cassie was courteous and explained everything. As a new customer I did not know what to expect, but Cassie made me confident I made the correct choice.
Sandy Springs, GA
We have been using Active for over 10 years. They do a fine job.
Roswell, GA
We have been using Active for years now. Our technician is wonderful. I just hope we resolve and get very aggressive on our rodent control and eliminate the problem asap.
Woodstock, GA
excellent company to work with
technician was very professional.
Atlanta, GA
This was my first service with the company. The tech Todd was very friendly and explained each service thoroughly.
Decatur, GA
I first chose Active through Groupon and what I paid for didn't cover any of the service your company says I needed. Once service was done, the letter went to my agent and never did anyone contact me. I feel he could have been someone fake and all my information was given to him. To this day, Active has not sent me the clearance letter and I will definitely not be recommending your service to anyone I know.
Woodstock, GA
Everyone had been very friendly, provides great customer service. The appointment notifications and reminders via email are nice.
Brookhaven, GA
I've used active for two years. My technician is responsive and pleasant.
Canton, GA
2 yrs
Good service. Annual Fee higher than previous service but still like the service
Termite protection only.
Canton, GA
See below- why do you need a minimum of 50 characters.
Canton, GA
3 years- called and asked for a technician to check the attic, since it hasn't been done for 3 years, who ever my husband talked to said they would call us back with a date and no one ever did, but we paid for this year, thinking they would- tech came yesterday and I didn't know William was coming - and I wasn't here to ask him , to check the attic. So yes I am disappointed with the service. Not with William , as he just does the reg service.
Alpharetta, GA
Cannot beat the price for their service. The technician did a good job.
Canton, GA
Excellent service and very knowledgeable.
I have always been given prompt service.
Canton, GA
Your tech made sure that I knew who he was and why he was here.
I.
Decatur, GA
Please do not just show up on my door step. I expect a courtesy call to let me know when a technician is scheduled to service our property. thank you.
Atlanta, GA
I did not request service. Was shocked when I saw your sign in my yard. They also could not get into my house.
Atlanta, GA
I was not aware you were coming, therefore I did not leave the gate open and were not able to access the termite traps around the back of the house. I cannot see how you could do the job well when you did not treat/examine >50% of traps.
Canton, GA
I am a new customer. Happy so far. Competitive pricing and good customer service.
Decatur, GA
We've had termite service for about 10 years. Very happy.
Alpharetta, GA
Isaiah was the most effective and communicative tech you have sent to my home. Would like to see him every time my house gets service.
Atlanta, GA
I have been using Active for about 1 year or so. I use Active for one business and two homes. The service is great! Always on time for service times set, always professional on the phone and the service providers. The only issue I have is with the pest defense. My problem with rodents was not being serviced when I thought it was until I asked a Technician in for the usual Technician and he stated it was not set up for it. The best thing about it, it was corrected without any issues or questions to me.
Atlanta, GA
i use active for my termite baiting, and they provide an excellent service. their technicians are professional, timely, and communicate well. i'm very happy with them.
Atlanta, GA
I have been a customer for approximately 3 months and the service is everything that I would expect from a service provider, i.e., excellent service.
Atlanta, GA
We've been using Active for 12 years for termite protection.
Atlanta, GA
I have been with them for 3 years. Really enjoy the friendliness and professionalism. Todd is an excellent Man.
Atlanta, GA
I have used Active Pest since 1997 -- before it was named as such in my area. It has been a reliable service.
Woodstock, GA
I have been using Active Pest Control for last two years for Termite Control in my home.
Atlanta, GA
Your tech was very friendly and l would like for him to be my service tech so far so good great job Todd.
Canton, GA
Love your service -- never have to worry about you coming. Like things done in a very orderly and efficient manner, and your service provides us just that.
Alpharetta, GA
Technician is very nice and thorough. I will recommend this service to my neighbors and friends.
Tucker, GA
I am happy with the service for over a year now. No bugs or ants in the house, no mosquitos in the yard!
Atlanta, GA
Todd is always so professional, fast, and informative. Very thankful for Active's service, and it's reps like Todd!
Atlanta, GA
We have been using Active Pest Control for 24 years. Need I say more?
Decatur, GA
We've worked with Active for years. Thank you for great service!
Alpharetta, GA
I am using this for 1year and it is better service.
Atlanta, GA
No bugs, no problems. Everything is serviced without me having to be home or deal with anything, very easy.
Woodstock, GA
I am always happy with the service I receive. They are always responsive to my needs.
Decatur, GA
I never see the people and don't know they have been there. Sometimes I get a notification on my door that they checked the "traps" but I haven't seen this in some time. I can not rate what I don't see.
Atlanta, GA
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Canton, GA
I was very impressed with the personal touch at my recent service. We weren't home, but we had a sign by our porch for our daughter's birthday. The technician sent me the service order and wrote "Happy Birthday, Eleanor" on there (for my daughter). That was a very personable gesture and we appreciated it. Thanks for the service call today!
Atlanta, GA
I have had Active for 14 years. Today my technician was early, friendly and knowledgeable.
Decatur, GA
Year and a half, termite bait. No interaction with technician therefore not able to adequate define questions being asked. Therefore will not select.
Decatur, GA
Dario was very friendly and informative when I had questions regarding the service.
Decatur, GA
The technology ician was informative and did a decent job.
Roswell, GA
Wonderful experience and all concerns handled very professionally and efficiently.
Atlanta, GA
Helped answer all my questions related to my account. Thanks!
Atlanta, GA
I'm very satisfied of the service your company has rendered.I've been using you for over 5 years.
Decatur, GA
I have been using Active Pest Control for 3 years for termite services. Their technicians are always very friendly and willing to answer any questions I may have. Also, the service manager is a true professional who will listen and appreciate your feedback if you have any questions or concerns.
Atlanta, GA
We have been with Active Pest Control for many years. We would particularly like to commend Todd for his excellent serving of our semi-annual ant control contract. He is simply amazing.
Alpharetta, GA
Last one year. I dont haveany pest problem so far. Their company workers r well mannered ,educated and experience.
Woodstock, GA
Using for appx. 4 yeas. Use wood destroying infestation, mosquito and pest control services.
Tucker, GA
I've been with Active for 2 years for mosquito treatment . The Tecashier are always friendly professional and efficient . And the treatment really works . I will sign up again next year . Aaron was great . I love the backpack applicator . So Efficient.
Alpharetta, GA
Termite inspections are great. Dario called ahead and sent good notes about the results. I wish the same were true about the rodent traps. I don't recall hearing from the person who dies those at all; and there was a dead animal smell coming from one trap for days. Not sure they've even checked them.
Tucker, GA
I am using the services for 9 months
I use the terminate n pest control services they r good.
Woodstock, GA
Great service. Explained everything perfectly. Professional and I would recommend them.
Woodstock, GA
I have had difficulty with management (not returning my call); however the rest of your staff has been excellent...to include my call today with Ashley.
Atlanta, GA
Todd is great!! Give him a raise! :)
Always friendly, helpful and prompt!
Atlanta, GA
their representatives who come by to check on termite baits are amazing. so courteous and respectful. So far they have been great.
Atlanta, GA
Apparently you came one afternoon when I was away.The gates are locked so no one went in the back yard. Those (#7-11?) were not serviced.
Not really happy with this and wonder if you provide a needed service.
Atlanta, GA
We used active control for termite inspection. The service was awesome from scheduling through the completion!
Atlanta, GA
Blah blah blah blah blah blah blah blah blah blah blah blah blah blah.
Alpharetta, GA
Active technicians are always very professional. Aaron was a pleasure! Thank you. I was also happy that in August, when we noticed more "bugs' activity" we got a thorough re-treatment and were very happy with the result. Thank you Active.
Atlanta, GA
Always a pleasure with Todd. Have been using Active for almost 2 years now.
Alpharetta, GA
Very professional technician. He introduced himself before beginning and did the complete perimeter of the house.

We have been winning the war on bugs with the help of Active pest control for over a year.
Roswell, GA
Been using them for 5 years. Affordable and reliable! Would recommend doing to others!
Atlanta, GA
Active is a terrific company. I have had service for 3 years and have been pleased throughout. They have good customer service and great experience. I recently had Frank inspect my house since I am selling my house and he worked with me to find a time that worked with my schedule. This was important because the closing would be delayed if Frank couldn't come out right away. He worked through lunch to accommodate me. That is just one example of great customer service. I highly recommend Active and its team.
Atlanta, GA
We love our Tech Kareem, he always goes above and beyond for us, he is our go to tech and the reason we stay with Active!
Alpharetta, GA
Saw some roaches and silver fish in the basement, Aaron took care of doing preventive maintenance and also educated me about them and where they enter the house.
Alpharetta, GA
We have been using Active for years and very pleased with their service. One bonus is that you can always reach a customer service rep. and not a recording. Service reps are always prompt, kind and professional. Highly recommend Active. Typically they contact you to advise that their rep. will be servicing your home.
Isaiah came out and was very informative as to the service provided and expressed a true interest and awareness of what we needed to know. He was prompt, professional and very personable. Kudos to him.
Roswell, GA
We have been using Active for a few years now and are quite happy with service and service reps!
Atlanta, GA
I have asked and asked and still no one has called me beforehand, so you could spray on the inside of my home.
Atlanta, GA
Service is always good. Good service by the technicians.
Canton, GA
Ashley was very helpful and courteous! She even mentioned your 1/4 pest control service which I will be checking into as well.
Tucker, GA
My first visit was today. I am very impressed. They were very knowledgeable and thorough. I also felt safe with the technicians.
Canton, GA
Love the fact they can maintain pest control from exterior only!
Atlanta, GA
Active made quick work of removing a giant wasp nest from inside our guest bedroom. Thanks Active!
Atlanta, GA
Great customer service from the techs. Todd and Kareem are great and very knowledgeable.
Canton, GA
Love the customer service! Been a customer for 3 years.
Atlanta, GA
The phone operator was unpleasant and not at all helpful.
Decatur, GA
The Technician (Kareem) greet and explain his duties. once he complete he explain everything he did and ask if any question.
Alpharetta, GA
2years we've used you all and I appreciate the recent service that he added boric acid around under appliances in addition to standard treatment.
Woodstock, GA
We've been using Active for 4 years. Always on time and very receptive to any concerns we may have. Highly recommend.
Decatur, GA
I've had an account with Active for about 11 years. I've seen some service changes in the office staff area. In the past I appreciated the reminder call to set my appointment. I work a varied shift so that was very helpful.

Kareem is excellent. He is professional and always prompt. If he has ever run into a traffic problem (which is very rare) he always calls me. I appreciate him.
Woodstock, GA
Professional service timely, efficient and neat

Leaves a good status report.
Alpharetta, GA
Great service - tech was very friendly and professional.
Atlanta, GA
Professional, affordable. Two things I can't say about larger companies.
Canton, GA
I have been using Active for 9 months. I am satisfied with my service to date. I did have an issue a few weeks ago and the service to address the issue was quick. I would recommend Active to my neighbors and friends.
Roswell, GA
Three years now for pest, mosquito, and termite treatments. Great people to work with.
Roswell, GA
We use Termite Protection Services. Service has been over 1 year. I have had no issues with service or termites. Would recommend. They offered a great deal on installation with Groupon. Yearly contract rates awe very competitive.
Woodstock, GA
I have been a customer for many, many years and have always been very pleased with my experience.
Canton, GA
The service is always regular. The technician always locks the garden gates behind him (I have dogs). I recommend the termite service as I do not use the pest control service.
Atlanta, GA
We've been using Active Pest Control for 3 years. We appreciate their turn around time and the call back service. We rarely have to wait when we call for a service.
Canton, GA
The person sitting in the appointment could have been a little more knowledgeable. No problem with the service I get.
Canton, GA
First time using, initial pest control service. On time and was aware of my concerns.
Atlanta, GA
Great service!
Just hope the stuff works to get rid of the ants I am always having problems with.
Alpharetta, GA
Service was prompt and the technician was courteous and efficient in doing his job.
Canton, GA
I appreciate your professionalism and the work that you do is done with care.Thanks.
Ed C.
Canton, GA
As a new homeowner who inheritated Active I had some questions as I did not use termite stations in our last home. Dario was out to service our termite stations, a routine check. He introduced himself and explained what he would be doing and answered all of my questions. He was very polite and professional.
Decatur, GA
Appreciate the efficiency and courtesy. 13 years. Termite, pest control and mosquito.
Woodstock, GA
Great service, friendly technician, and good customer service help in the office.
Canton, GA
5 Years or so. Quarterly pest control..........................................................................................
Canton, GA
First day customer but I already love them. First day customer but I already love them!
Alpharetta, GA
We have used Pest Control since we purchased our home in 2005. Service has always been timely and professional.
Woodstock, GA
Just started. No experience. Deanna was knowledgable, friendly and helpful.
Woodstock, GA
Have had no problems with Active except that this survey requires a minimum of 50 characters!
Atlanta, GA
I have used their termite baiting stations for three years now and just added a second house, I am very satisfied with their service and professionalism. I recommend them for their termite treatments.
Atlanta, GA
Used active for many years- always good service and polite technicians.
Alpharetta, GA
The Technician was very professional. He always arrives on time. Great People.
Woodstock, GA
Kelly was very friendly and helpful. She was very knowledgable and polite.
Canton, GA
We have used you for a lot of years. We used your predecessor.
Canton, GA
We have been using Active for 16 years now and we have been very satisfied with their service. When called,, they respond very quickly to take care of issue.
Decatur, GA
My family has been using Active service for over 10 years and I do not have one complaint.
Woodstock, GA
We've just activated out account with Active Pest Control. Just had an issue with flies all of a sudden within the house. Tech came out same day as call. Very responsive.
Alpharetta, GA
He was courteous and quick. Rang bell before he started.
Decatur, GA
>5yrs; they respond quickly after I call with a need for them to come to the house.
Roswell, GA
This us the first time we have used Active Pest Control termite services. The service rep was very personable and informative. The job was done & completed shortly there after. These past few days we have noticed a moth infestation in the back yard and we're wondering if the work done may have disturbed them...please advise your comments on how to get rid of them ASAP. We are having a barbecue Sunday and we are afraid our plans will be ruined.
Canton, GA
We have used Active Pest Control since we moved in our home nearly 6 years ago. They are always friendly and very professional. They let us know when they are on our property which is great for safety reasons especially for our dog. They always have proper ID on them. The technician gets right to work and finishes in a timely manner.
Alpharetta, GA
No complaints. Phone service was nice, and appointments were satisfactory.
Alpharetta, GA
Prompt. Polite. Perfect service.
Have a great day.
Atlanta, GA
Been using for a few years. Started with a big job and been keeping them for maintenance since then. Like the good predisposition of the crew that comes - Cassie is awesome! - and also the customer service, alway willing to respond questions and accommodate any special requests, and keeping us informed.
Atlanta, GA