Bell Cow Services
Bell Cow Services

Heating & Air

Raleigh, NC

4.5 · 276 reviews
4.5 · 276 reviews

276 Reviews for
Bell Cow Services

Raleigh, NC
Upon first contact, the scheduler was very pleasant to speak with and we were given an appointment the next day. Sam, the technician was extremely prompt! We explained to him what issues we were having with our heating unit. He spent time inspecting the unit and then proceeded to explain in detail what was wrong with the unit and what our options were moving forward. He was very detailed and very patient in hearing and answering our questions! Sam was extremely knowledgeable and also very personable and respectful. We will not hesitate to call on Bell Cow Services again! Thank you.
Raleigh, NC
The only way it could have been better.....if it was free.
Morrisville, NC
Fast service!
Raleigh, NC
Courteous and thorough technician.
Raleigh, NC
Tyler did a great job on my heating system I’ll will recommend him with my friends.
Cary, NC
Great service technician who diagnosed the problem and fixed the issue.
Raleigh, NC
We are very satisfied with our new HVAC and Heating Units. Bell Cow staff were very helpful in recommending exactly what we needed. After comparing the same units with other companies, we found that our decision to go with Bell Cow was the right one at the best cost. The HVAC technicians, Nick Wood and Eliseo Perez, were very professional, courteous and thorough. They worked hard and the cleanup was perfect! We have shared our experience with Bell Cow with several of our friends and family and would not hesitate to use them again for electrical and plumbing needs.
Durham, NC
Bell Cow came over to perform routine maintenance on our heater that we had paid for in advance. He charged us an additional $640 to fix things he said wasn’t working with the furnace. After he left, our furnace which worked fine before he serviced it, stopped working. We called Bell Cow and asked them to come back out to turn it back on that night since the temperature was going to drop to 32 degrees that night. They said they would not. And instead had the same guy come by again the following morning. He fixed it. And it lasted for a full day this time. And then stopped working again. So again we slept in a cold house because they felt no obligation to fix it before that night and felt we should wait until the following morning. After the worked on a third time, it seems to be working about as well as it did before they ever came over. But it has only been a week.
Good.
excellent work!
Raleigh, NC
Really nice inspection and help. Very pleased.
Your technician was the best he found something that 5 different technicians never noticed.So big thanks for solving my problem.
On time and polite service as usual!
Raleigh, NC
Great service!
Wake Forest, NC
Technician was excellent. He found unconnected ductwork in my crawl space. I’ve had technicians out here to work on my heater and no one ever noticed. Now I know why my electric bill is so high. So thank you very much you just might have saved me a lot of money.
Always go beyond regular serviceGREAT service.
First, I have expressed that my husband Michael was deceased,yet the companies associates,still insists on calling and asking for him, first. This contractor is solely in my name also.I was unsatisfied, initially, due to the wait time for scheduling, due to my ceiling leak growing,as I awaited for repair. Then the company having to leave my residence still with no AC and having to returning to repair and replace parts of what was previous and newly broken down.
Great customer service! They return your calls, are professional, concerned about providing quick and consistent customer service. Employees seem happy to work for this company which in turns makes for a great experience for me as a customer.
Arrived on time. Chris was very helpful and explained what was wrong very well! Definitely recommend.
Hopewell, VA
Excellent.
Linden, NC
Very pleased with the work that was done.
Yes, Sam was wonderful!! Please let him know and treat him good.
none.
Great service and always on time. Technician explained everything he was doing and gave assurance there were no issues to be concerned about.
Hampton, VA
Christian was a wonderful plumber. He was quick, personable, and did a great job. Thanks Bellcow for doing same day work and being on Angie's List!
Raleigh, NC
I was given a 4-hour window for the technician to arrive. Normally, most technicians arrive at the end of the window and that’s what I expected this time. I was very surprised when he, not only arrived on time, but actually got to my house before I could get there and was waiting for me. The service on my air conditioner was great and he submitted all the necessary documentation directly to my warranty company.
Raleigh, NC
As always Ryan was very professional and did a great job. I would recommend him to everyone.
Lee and is team were stewards in there trade in all aspects of HVAC installation. They went above and beyond for what I expected.
Competent.
Fuquay Varina, NC
Excellent service and very knowledgeable.
I was very pleased with the service and work done by Bell Cow. The bathroom fixture replacement work for me was done over two appointments. Both technicians, Juan Lopez and William, were excellent. They were professional, courteous and informative. As well they were on time and their clean up was proficient. I would highly recommend Bell Cow for any plumbing project.
Garner, NC
Sam really took the time to diagnose a mysterious problem and get it fixed. I appreciated his patience and how well he explained everything to me, including showing me the broken part and demonstrating how the replacement part worked.
Wake Forest, NC
Sam was very helpful and provided great and quick service. He was very professional and provided us with honest feedback with the issue at hand.
The technician was great. He was at my house early and he worked diligently. He informed me about my air conditioner as well as asking me if I had any questions.
Very professional and quick service. The technician checked that everything was working before leaving.
They sent a serviceman to give us a free estimate on a gas leak in our house. Working alongside a gas company serviceman, he identified the leak. Very honest and respectable!
Hopewell, VA
Very knowledgable and courteous technicians.
Cary, NC
George was great. He brought the parts needed and quickly completed the repair.
Durham, NC
3 out of 3 techs told me on site that my AC system should be condemned. Somewhere from site visit to written report the information was modified to operating w/o need of further evaluation.
Raleigh, NC
Sam came out for an appointment to diagnose my air conditioning problems. Sam was so much more knowledgeable about the ac system than any of the other 3 companies that have looked at it. He went the extra mile to figure out exactly what was causing the issue, and not just throw a fix at it that may fail later on. Very friendly as well. I will definitely be calling Sam for any future problems that I may have, and recommend him to others that want a thorough diagnosis.
Chester, VA
I am very happy with my service with BellCow and cannot wait to get them to put the second unit in next month.
Chapel Hill, NC
Tyler, Frank and Bryan whom work on my property st 715 have been awesome!
They were professional and very well mannered.
Raleigh, NC
Very pleased with the prompt response. Also the forthrightness and consideration of our technician, Tyler! He pretty much knew what the problem was as I was describing it--Thank you for excellent service!
Durham, NC
Howdy- the gentleman you sent to my house (115 Poppy Trail) did a fantastic job and I’d like to thank you very much! John Erickson 111.
Willow Spring, NC
The customer service was very good. Timely and very up front about everything.
Apex, NC
I am hopeful. Technician was super pleasant and quick. I just hope the issue is resolved. It’s our first time using our warranty so I’m a bit skeptical.
Knightdale, NC
Giving 5 stars for the tech “Lance” who came out to resolve the non cooling issue I still had after installation of new compressor from bell cow. Wasn’t to please that a tech had to come back to fix what their install teams slip up.
Raleigh, NC
It took them 3 times to come out bit they finally got it right.
Raleigh, NC
Bell Cow answered my Angie's list post within 10 minutes! And then came to my house within another hour to take a look at my plumbing problem and give me a written estimate, which I immediately approved. They completed the complicated repair same day, cleaned up afterward, gave me a final bill (which matched the original). I HIGHLY recommend them for plumbing work, and will use them for any future HVAC work, too!
Princeton, NC
Very polite and knowledgeable.
Raleigh, NC
My service appt was nicely scheduled and on time. Unfortunately it rained while the tech was here and he couldn't finish. No one has called back to reschedule.
Knightdale, NC
Quick and efficient, great work. I would definitely recommend to friends and family!
Knightdale, NC
Still hot without ac. Waiting on part! Haven’t heard from company on status. Ongoing since July 4.
Durham, NC
courteous and accommodating. Responded timely and was able to resolve the issue quickly.
Durham, NC
Bell Cow workers came on time did the job,worked for about seven hours cleaned up after they had completed the job. They were polite and efficient. Thanks gentlemen,my new A/C unit is working great. Thanks again.
Apex, NC
Bryan was awesome. He called before the truck roll with an ETA, was professional and completed the work necessary to get my AC unit running again. I really appreciate his help and the timely responses from your company.
Chapel Hill, NC
Still waiting to get AC fixed after weeks so not too satisfied.
Apex, NC
Very good service tech was on time knowledgeable.
Cary, NC
Terrible service, I left multiple messages for a call back regarding my a/c. Finally reached out to AHS to request another company that wants the business, and has enough professional courtesy to return a business call. I will never use your company.
Smithfield, NC
Thank God for Berney!!
Raleigh, NC
There were a few bumps along the way but think most of them was the communication between your company and AHS. Your back office needs some work but your technicians are wonderful.
Rolesville, NC
The tech was knowledgeable as he explained the problem and completed his work in a timely fashion.
Kenly, NC
I really appreciate how quickly they came out to fix my AC, because the temperature was in the 90’s.
Raleigh, NC
Once we found what was wrong. The Manager sent someone the same day to fix it, and after the tech left. He followed up with a call. Awesome customer service Burney
Thank you so very much.
Raleigh, NC
Great.
Wake Forest, NC
Excellent, friendly, and prompt service!
Clayton, NC
the provider service was on time as scheduled, the a/c system is back on, however look like the system have some king of small leak the i didn’t see being check.
Raleigh, NC
I recently had a new HVAC unit installed, not by Bell Cow, and it was not right. Air was blowing out the return.... but the person who installed it insisted that nothing was wrong. The technician from BellCow (who is no longer there), came out and diagnosed the problem with the ductwork. When I wanted to understand, he drew me a picture with an explanation so that I could talk it over with a friend and verify that the quote to fix it seemed reasonable. When I decided to have Bell Cow fix it, there was a mistake in scheduling, so they didn’t come the day they were supposed to. But when I called, they worked with me to re-schedule. They have come out and started the job, but had to order a part, so will have to return to finish the job. I assume all will go well.
Raleigh, NC
Good service.
Goldsboro, NC
Service was on time. The Technician was polite & professional. Very satisfied with work performed.
Nashville, NC
I couldn't be more pleased with the service Bell Cow gave me when they installed my new furnace and air unit.Everyone was very pro.
Cary, NC
Technician was great! Fixed our problem same day. Was timely also.
Selma, NC
Very professional and knowledgeable.
Durham, NC
It good.
Chapel Hill, NC
Doug and Brandon did excellent work. From start to finish they kept me informed of what they were doing and why they were doing it. I wouldn't hesitate to recommend Bell Cow to any of my friends.
Kenly, NC
They went above and beyond. Excellent work.
Raleigh, NC
Awesome,hard work, and friendly service. Came same day!! Thank you!!
Smithfield, NC
Great service.
Fayetteville, NC
From the moment i sent a request on HomeAdvisor for repairs, Bell Cow provided an excellent service. Ron, the manager, was very punctual and did an excellent job on the repairs, explaining every step of the process. I would definitely recommend Bell Cow to everyone.
Clayton, NC
Very nice and professional.
Thanks.
Clayton, NC
Excellent service, fast & efficient.
Cary, NC
Bell Cow was choice of our Home Insurance. Very happy with service. AJ was prompt and professional.
The quality of work was great and extensive to find any other issues that could cause problems later on down-the-line.
Raleigh, NC
Very dependable. No disappointments. Their service technicians do a very good job.
Great job! Quick and efficient. Will use again.
Doug was awesome. Very patient and understanding. Took the appropriate time to thoroughly go though the troubleshooting process to determine the underlying issue. You can tell he is very experienced and he took the time to diagnose, fix and explain the problem in laments terms so I could fully understand. Highly recommend Doug and this company. I am very pleased.
AJ was very helpful and exhibited great care and concern. He was committed to finding and fixing my heat issue.
Friendly, professional, timely, tidy. I don’t think that is a lot. But I am amazed at how many other companies can’t do those things consistently. Bell Cow nails them all. I will continue to use you for both, my plumbing and my HVAC needs.
Thank you.
Raleigh, NC
Service was excellent.
Cary, NC
Paul came by this morning. What a positive attitude and a bright smile to complete the picture. Paul is a true professional, introduced himself and after completing the job explained all that he had accomplished. Bell Cow is fortunate to have Paul on their Team and I could not have been more lucky to have him assigned to complete the task on hand for me. Thank you all, especially Paul.
Raleigh, NC
My service today was excellent! Paul was very knowledgeable, friendly, and efficient! Very pleased!
Kenly, NC
For 2 Winters now have had the same recurring issue and wondered if there was like a 60 day warranty, or something for the same problem if should happen again (which it did several times last year) ??
Raleigh, NC
AWESOME CUSTOMER SERVICE.
Excellent technical service by Brian.Timely appointments and followup. Great office customer service especially Kimberly.
Clayton, NC
Very knowledgeable, helpful, and quick! Bell cow came out to diagnosis the issue with our HVAC system - identified the issue and ordered the part on day 1, came back the very next day and had our system up and running. Fairly priced! We will be back if we have more issues!!!
Zebulon, NC
Although there were some issues with the vendor getting the correct parts, I was always kept in the loop.
Our heating system is now working great.
Eric Payne, was an excellent serviceman, very quick, very efficient, very knowledgeable, friendly, and helpful. He needs a at a boy, or taken out to lunch to be recognized for a job well done, he is debtramental to your company and shines good light on you. More people like him are always needed in today's world where most don't care, this young man is going places.
Fast response. Stayed to the end until everything is solved.
Ashley arrived on time and replaced the rusted unit. He was thorough and when he finished he explained how to extend the life of the unit and keep it clean. I was very impressed with his thorough and professional job. Thank you.
Durham, NC
Prompt, quick and courteous.
Best customer service! Answered service request within 24hrs Technician was thorough and knowledgeable. I will definitely use and recommend this company again. Thanks AJ.
Durham, NC
Bell Cow did an excellent job for us!
Expert and professional service. Very thorough!
Raleigh, NC
Tim was our technician today and he was great! He called to let me know he was on his way with plenty of notice. He was personable and gave me a few tips to help our system run better, once he was done cleaning our unit. We've always been happy with Bell Cow's Services and Tim is certainly an asset to their team!
Chapel Hill, NC
Arrived promptly and were professional. Did a great job and we are cool again!! Thank you.
Garner, NC
This is one outstanding company that provides the most courteous and professional services from their customer service representatives to their trained and highly knowledgeable technicians. On both occasions we received the best service "beyond our expectations" and will continue to use them for future services. Awesome!!! Linda C., Garner, NC.
Cary, NC
Sharp sales personnel and wonderful technicians.
Clayton, NC
Absolutely the greatest a/c service ever. Thanks, Donnie.
Selma, NC
The service and the man, Tony did the work accurately and neat. So far everything is alright.
Durham, NC
Very happy with service and Rebecca is great!
Cary, NC
Very nice service and the technician Doug very gentleman Person, thanks bell cow for your work.
Garner, NC
Really happy w Doug, the tech who came out. Maybe he can come back to complete the repair.
Raleigh, NC
I was very happy with the service that I recently received from Bell Cow. The appointment was made quickly and the technician was able to come within one day. He was extremely professional, worked quickly, and repaired my AC unit. I would absolutely recommend Bell Cow to anyone and I will certainly use them again.
Durham, NC
Bell Cow service is top notch! I will definitely use them again for any air conditioning issues I have. The technicians are polite and friendly. They really know what they are doing. Thumbs up to Edgar and Donnie. They both did a wonderful job! I couldn't be happier!
Raleigh, NC
It's hot and we didn't expect to be seen immediately, but Bell Cow was able to fit us in thanks to their customer services staff.
Raleigh, NC
The tech was very professional on 6/1/18 he had to fix the mistake from one of his employees who coonected the wires wrong when installing the air compressor on 5/29/18.
Raleigh, NC
I have noting to write.
Fuquay Varina, NC
Very friendly and great work quality!!!!
Cary, NC
I had good experience with Ball Cow. Thank you for the service for the air conditioner.
Cary, NC
Fast and effective!
Benson , NC
My experience with this particular company definitely surpassed my expectations and I was very pleased from day one. I will gladly use BellCow for future services and recommend them to anyone due to the quality and level of professionalism.
Raleigh, NC
Fast and informative.
Chapel Hill, NC
Been great to work with thus far.
Clayton, NC
Excellent customer service.
Raleigh, NC
Great service call.
Wake Forest, NC
Prompt and courteous.
Raleigh, NC
Service was timely and professional.
Suffolk, VA
Great service. Very friendly. Knowledgeable and efficient.
Cary, NC
You haven't repaired A/C yet, but your troubleshooting, identifying parts, ordering and receiving parts seems to have gone well. Still must schedule installation now.
Raleigh, NC
Good.
Raleigh, NC
Bell cow did a very fantastic job installing our waterheater...they made sure the job was in a safe and efficient way and according to state code with promptness and accuracy. I would recommend bell cow to anyone who needs work done. Great job bell cow!!!
Raleigh, NC
The time frame to complete the service fully was frustrating obviously, as it took roughly 4-5 visit to finally resolve the issue but staff was dilegent in their efforts to help. Donnie was a trooper and really seemed to take his time to ensure things were done right.
Raleigh, NC
Sorry to answer so late ,but yes I was happy with your service.
Raleigh, NC
Great service.
Stem, NC
The systems seem to be working properly presently. Thanks.
Apex, NC
Pleasant servicemen. Honest.
Cary, NC
ok.
Cary, NC
Bell Cow arrived on time identified the problem and fixed it. Ironically another service provider had been out and stated that the cost to fix the unit even under warranty would be $800-1500, Bell Cow noticed that the leak was caused by a loose stem tightened it up and filled the unit, they examined my second (older) unit and let me know it was still in working condition the previous provider led me to believe that the system was low on Freon and would need to be replaced do to its age ($6200 estimate). Bell Cow serviced the unit noted that it did not have low freon or a leak total cost only $65. Big difference I will be using Bell Cow for any future needs.
Kenly, NC
Great service.
Holly Springs, NC
Technician was thorough with identifying the issue.
Cary, NC
Your technician was very professional and efficient. The service was excellent and timely.
Raleigh, NC
Quick, experienced, and knowledgeable.
Apex, NC
The technician was knowledgable and solved a problem that three other plumbers couldn't.
Raleigh, NC
The gentleman who came was very personal, explained everything he was doing and fixed our problem that day! Would use again and recommend.
Youngsville, NC
So far, so good.
Raleigh, NC
Great job!
Chapel Hill, NC
Great coordination and the service was very professionally done. Thank you.
Durham, NC
Thanks.
Raleigh, NC
YES, Eric was great.
I have one issue the heat was not blowing hot yesterday and today.
I have not put in another request with American First Warranty yet.
Rocky Mount, NC
Thanks for the the service you did for me. I will recommend you to of my friends.
Angier, NC
The technician has been great. Although, when he came out to replace a part that we needed, it was not sent with everything that was required. So we are having to wait a few more days until the part comes in to reschedule, then will have to wait a few more days to have it installed. It should have all shipped together and it could have been done 2 days ago when the technician was here to replace the part.
Raleigh, NC
Workers were pleasant and professional. They did a good job installing my toilets.
Durham, NC
On time and professional.
Raleigh, NC
Very satisfied.
Wake Forest, NC
I would highly recommend Bell Cow HVAC they were prompt and respectful. The service representative was a pleasure to deal with!
Zebulon, NC
One of the best customer service experiences I've had. The installation of the new system was excellent both in function and appearance. All my concerns were taken care of immediately. I will go to Bell Cow again.
Selma, NC
Very informative.
Raleigh, NC
Good work, and the technician was very knowledgeable.
Garner, NC
Technician was great. Did not come in the designated time frame though.
Durham, NC
The repair technician, Jack, was exceptional, thorough, very neat. And Rebecca, the receptionist at the Raleigh office, was wonderful at communicating with me during the time we were without heat.
Raleigh, NC
Very professional thank you.
Raleigh, NC
Bell Cow was professional and knowledgable. I would recommend them.
Holly Springs, NC
On time evaluation and replacement of water heater and disposal.
Durham, NC
The contractor was very knowledgeable and professional.
Fuquay Varina, NC
Service was professional and quick.
Raleigh, NC
It turned out that nothing was wrong with my heat but the technician took his time and gave me suggestions on regulating temperature.
Wake Forest, NC
So far good service.
Raleigh, NC
Matthew was so friendly and professional! He installed my water heater and I felt good about the service. I suggest Bell Cow for HVAC and plumbing services.
Princeton, NC
Very pleased with the service.
Raleigh, NC
Good job.
Raleigh, NC
James did an excellent job. He called in advance, took his shoes off at the door and solved all of the plumbing problems I threw at him. I will use Bell Cow again in the future.
Raleigh, NC
Quick response and prepared for the full repair.
Raleigh, NC
I went through home shield - my order was placed Saturday afternoon; at 12:00 on Monday I had not heard from bell cow to schedule service; I finally called bell cow and then service was set; other than that delay I was pleased with James and service.
Angier, NC
I was satisfied with the overall service of Bell Cow HVAC. There was good communication from the office concerning the appointment time. The Technician, James, arrived when stated and he was efficient in diagnosing the problem and repair to be done. A part had to ordered before installation could be completed.
Smithfield, NC
Excellent service. The technician was great. He worked quickly and let her know exactly what was going on.
Fuquay Varina, NC
It was actually PLUMBING, and the service was fantastic. I didn't have any idea of how much trouble a leaky master bath tub cold water faucet could be! They went above and beyond and did an excellent job!
Wake Forest, NC
Jack was great! He was on early, and was very knowledgeable about our HVAC. I would recommend calling Bell Cow for HVAC needs.
Clayton, NC
Great service. Wonderful technician.
Could not be any better.
Clayton, NC
The technician was amazing, and was very knowlegable because of him I would use your company again. Unfortunately, your receptionist seemed like it was a hastle for her to help me book my appointment. I had contemplated asking the waranty company to use someone else but after the technician came out, he made up for the horrible customer service I recieved.
Wake Forest, NC
Prompt, thorough, professional technician. Took time to explain problem and function.
Raleigh, NC
We have used Bell Cow in the past for an HVAC issue, and were very pleased. Equally as pleased for our recent plumbing problem!
James called ahead. Was courteous, efficient, explained what he was doing, cleaned up as needed. He took his shoes off before coming in, even though I said it wasn't necessary. Would gladly have James back!
Durham, NC
Everything was amazing! Tech was friendly, knowledgeable, and very helpful.
Garner, NC
The tech really tried to figure out what was going on with our system. The company we tried before them (5 start heating) was awful...lied to us on several occasions, ordered parts that didn't need fixing while we waited with no heat. We were without heat for almost 3 wks because of them. The tech from Bell Cow figured out what was going on and fixed it in the dark and cold and spent more time at our house than the other company did all 3 times they came combined. I would recommend.
Garner, NC
The young lady at Bell Cow called me back the day after I submitted my claim. She was able to schedule an appointment for me the next day. I was thrilled! The two young gentleman that came to fix my heat pump were very professional and very personable, and took care of the problem, as far as they could, in a timely manner. I am now waiting to hear when they will be back to replace the circuit board in my heat pump. Yes, they explained everything very clearly to me.
Clayton, NC
Doug was very knowledgeable and professional. He was thorough and checked all of things I had on my list of concerns. I will definitely recommend your company to others who need an honest, dependable company for heating and a/c service.
Rolesville, NC
The techs were very professional and would use them again.
Raleigh, NC
Great Service! Quick service and helpful information on system.
Raleigh, NC
Detailed and thorough. Kent was very knowledgeable.
Holly Springs, NC
Professional courteous technician was on time knowledgeable about the issue.
Wake Forest, NC
missed diagnosed the problem, poor follow up, scheduling problems, miscommunication issues.
Holly Springs, NC
Eric was extremely pleasant and knowledgeable. He took the time to explain things to me in a way that I could understand. I am very pleased with his service today. Thank you!
Raleigh, NC
Arrived on time, and solved problem in short order. Shelby was professional and did a great job.
Holly Springs, NC
Jason called me and indicated that he would arrive in 15 minutes and asked if that time worked for me. We agreed and he arrived right on time. Jason did a thorough review of the water heater, piping, pressure and components. He indicated what would need to be replaced and why. Jason was punctual, thorough, friendly and professional. You're Company is very fortunate to have such a pleasant and professional Tradesman.
Raleigh, NC
Very helpful and the work was done very fast and efficiently! Appreciate it!
Smithfield, NC
My experience with Bell Cow was terrible. I will never use them again if I have to pay out of my pocket. The technician didn't know what he was doing and he stayed on the phone more than he worked on my unit. He really didn't work on it. He was just looking at it.
Durham, NC
I am not the tenant but the owner of the property. I must say that I am thoroughly impressed with the service by Bell Cow HVAC company. The information relayed to me from my property manager is that they went a step above to get us on the schedule due to a medical concern of a tenant in the home. I believe they gave an honest and professional assessment of the system and got the unit back into operation (producing heat). I even got a call from Doug who was not assigned the job but checked to see if a tech had shown up. Then the next day I got a call from a lady at the company checking to see if my concern was addressed also. Nothing but top notch professionals and one I will definitely recommend to family and friends. Thank you for a job well done.
Angier, NC
Very knowledgeable and helpful. Was able to get the faucet replaced.
Cary, NC
Very polite and professional. Work was done well and efficiently!
Raleigh, NC
I was very pleased with my service. The men were polite and informative.
Raleigh, NC
Technician was very nice and explained everything in great detail.
Holly Springs, NC
Technician was accommodating as to time and did an excellent job installing a new garbage disposal.
Apex, NC
The technician that came to check out system was nice and seemed to be very knowledgeable. However there was no urgency to submit a report to the warranty company for parts. This has left us without heat for a week during 32 degree nightly tempatures.
Holly Springs, NC
Jason was timely, professional and very personable.
Selma, NC
Cant really rate your company because no one has told us anything. Doug did fine, but no one has informed us of what is being covered and/or if we need to be responsible for the work. There are several cold weather days ahead and it would be nice to know if the parts are in progress for being received. without this communication, we don't know what to do and I need to assure my home is warm for my family

Need someone to at least contact to let us know the status.
Clayton, NC
Excellent service. On time and very professional. Would highly recommend.
Wake Forest, NC
Office did not call to let us know our technician would not be able to make our 9-1 o'clock time frame. We had to call at 1:00 and they said he would be between 2-3 and that he would call when he was on his way. He did come on time we but did nor receive a call that he was on his way. The office should give courtesy calls when they know a technician is not going to make time frame.
Doug was a great technician and was exceptionally helpful and patient in evaluating our problem and explaining to us what our solution should be.
So my rating and likelyhood of recommending your company is due to not receiving courtesy call not technicians service. That was excellent.
Raleigh, NC
Good, quick service. I really liked the service. I would call them again for future plumbing beeds.
Holly Springs, NC
Doug came to do a second opinion on our HVAC system for our Home Warranty company. He was very professional, communicative, and pleasant. I feel that he very correctly diagnosed the problems with our system.
Knightdale, NC
Eric is a great representative for Bell Cow. He was not only on time, but he was polite and most importantly, cheerful. He took a cold, dreary, rainy morning and turned it into the beginning of a great day.
Franklinton, NC
Great service, resolved problem and very courteous.
Wake Forest, NC
I advised the tech that there were numerous parts that needed to be repaired/replaced according to the company who performed the routine tune-up (they didn't even touch anything because of the repairs needed to even run the system and suggested I needed a new one). The tech replaced one part and I told him it would likely not be a long-term solution. Now, it's one week later and it doesn't work again.
Raleigh, NC
I was in a meeting so was not free to interact with Jack well. (NOT his problem!) I do wish that I had been given an estimate for what the job will cost once the part is ordered. Also, my credit card info was written inaccurately, so Brenda needed to call me to get the info. Unfortunately, instead of inputting $75, she withdrew $750 off my debit card. Due to it taking awhile to get refunded, this has resulted in a challenging time with my finances! The work is not complete yet, so I do not yet know how likely I am to recommend your services to another person.
Cary, NC
The best customer service friendly people fast service.
Cary, NC
He came on 10/23 to Check the job I was planning to do, left and told me he will give the quote in 2-3 days but till now, 11/3, I still don't have any quote and I called tourvoffice 2-3 times. Too bad experience. I will not recommend Bell Cow to anyone.
Apex, NC
Luke was professional and diligent in understanding the issue and working to find a solution.
Cary, NC
Great communication, prompt service. Would use them again.
Franklinton, NC
Prompt, friendly, efficient! Excellent job! Running behind, but kept me informed! Great dispatch and communication.
Wake Forest, NC
Overall, the technician showed up on time and was courteous. He took a look at our furnace and told us what was needed.

Well done.
Clayton, NC
Water heater is working fine now. Plenty of hot water. Good job.
Rocky Mount, NC
the tech Matt was very nice and got me working, but that is all that I can say good about the entire experience. The company is hard to work with, the techs don't have what they need on their trucks. it took multiple days and trips. they did not do what they said they were going to do, and had me waiting on the city inspectors when they hadnt even paid for the permit. Horrible Experience, would NOT use them again.
Apex, NC
They were cleaning up a plumbing problem that another company did not fix. Very knowledgeable and great customer service. Would recommend them. Prompt and efficient.
Holly Springs, NC
Very respectful and answered questions. They were quick at scheduling and attentive.
Raleigh, NC
He was there first thing in the morning to fix the broken unit.
Pinehurst, NC
Mark the technician was very good I was very pleased with the service he provided.
Cary, NC
They responded quick to my repair call. I feel the technician was very knowledgeable and honest about what was wrong with my system.
Fuquay Varina, NC
Diagnose and replace hotwater heater.
I have to say the service and quick turnaround was amazing. My tech was very knowledge and the installation was smooth. In addition to him responding to my calls quickly, when the home warranty company did not have the PO ready, Melinda took the matter over and made sure the PO was sent and that I was able to have the tank installed today. Your company service was a blessing. Thank you.
Zebulon, NC
Technician was excellent. We will not be doing business with you in the future. I had to call you to schedule the maintenance agreement we had already paid for. Last year the staff in the office was self-centered and seem annoyed at having to answer questions. We were told we could not talk to the finance office as they were too busy. Go figure. We are finished with you.
Raleigh, NC
Very professional and knowledgeable. Made recommendations for consideration.
Durham, NC
GAVE A THREE BECAUSE THEY COULD NOT COLLECT MY CO PAY THEY WANTED ME TO WRITE DOWN MY CARD NUMBER ON THE PAPER AND I HAVE TO BORROW A CHECK FROM MY MOM.
Fuquay Varina, NC
It was good*no problems*they explained the problem or failure of my water tank completely. TKU!
Raleigh, NC
Mr. Overby was very friendly and prompt. He explained the issue and is gathering a quote for the work.
Fuquay Varina, NC
would recomend.
Youngsville, NC
I have been without water for 3 days now. Your company keeps giving me the run around about the home warranty approving the well pump. If they are going to order it or you. I thought your company would have the process down considering you're their select vendor. I spent over an hour on the phone with American Home Shield last night. They couldn't even get a hold of you when they were trying to call and put in an expedited order on this case. Very frustrated. Now the weekend is coming up and I am worried we are not going to get the install scheduled until next week. So frustrating!!!!!!!!!!! I cannot have no water for over a week!!!!!
Raleigh, NC
Timely professional freindly same day service. Exceeded expectations.
Wake Forest, NC
quick
professional
experienced
explained the issue and resolved it.
Raleigh, NC
Very good they kept working to resolve the problem!!!
Louisburg, NC
Outstanding. Quick assessment, effective and efficient delivery of necessary service. Price point was a real positive experience.
Raleigh, NC
He was on time and completed the repair to my satisfaction.
Cary, NC
Great! Brandon did a thorough check up outside and inside the home and troubleshooted and has diagnosed the issues related to the coil etc.

Thank You.
Apex, NC
Great service, Jordan was on time (actually early) and fixed the issue quickly.
Raleigh, NC
Fantastic service! The technician Donnie did a great job and went above and beyond.
Fuquay Varina, NC
They came when they said
Donnie was very professional !
Very pleased with his electrical expertise
Dehumidifier is not installed yet.
Raleigh, NC
YOur technician was very professional and did a good job diagnosing the problem.
Raleigh, NC
You missed your first appointment and did not call until an hour past. You second appointment was excellent.
Raleigh, NC
Good for the most part. My dryer had to be moved to install the ground fault in the circuit breaker box. Dryer was not replaced in right position.
Raleigh, NC
Brandon was very knowledgeable and explained the problem/solution with my system.
Wake Forest, NC
Eric was very courteous and nice! Just waiting to know when my HVAC will be fixed.
Smithfield, NC
Did not try and fix my freezing up air conditioning told me to call back when it happens again I need someone to come out that day it happens again.
Raleigh, NC
Mr. Timothy was very Pleasant & Straightforward. He Seemed
Excited/Energetic about His Work which was Pleasing to watch & Listen to from the sideline. We Thank You very much. McLaughlin Family🤗.
Raleigh, NC
I would recommend Bell Cow to anyone needing a HVAC company. They were very professional in every way, timely in site visit, responsive customer service, and followed up as they said they would. GREAT Company!!!
Holly Springs, NC
Great experience. Timely, helpful, courtesy and most importantly very well informed.
Raleigh, NC
Brandon was professional and informative.He was personable and we felt confident that he knew how to repair the a/c.
Raleigh, NC
Terrance was very professional. He was able to come in and identify what was going on with my unit and fix the issues within mins. He explained to me what happened to the unit and what he did to fix it. Great Service!
Zebulon, NC
Jordan was great! He took time to clean both my indoor and outdoor unit. He did a fabulous job and was super professional and friendly.
RALEIGH, NC
Our insurance company called this company as an emergency visit on a sunday. I am a disabled vet with breathing issues and our air went out sometime last night. They were telling the insurance company they could come by but when they called, the technician said that he was calling to let us know that someone would call us tomorrow morning to schedule a time to come out later. When we told them it was an emergency, he told my husband that he had done his obligation and contacted us within the 8 hours of reporting it to the warranty company. He repeated himself twice about someone contacting us tomorrow morning when i ask him why they advertise "emergency service". He acted like he didnt care if they got the business or not and informed me that it wouldnt be fixed today because a part would need to be ordered. He hadnt even LOOKED at it. Well, thank goodness insurance company found ANOTHER company and they came out and had it running within 15 mins after he cooled motor off. No parts required!! We have been looking for someone to do routine maintenance and it will NOT be Bell Cow!!
Wake Forest, NC
Jordan diagnosed and fixed the issue professionally within 15mins. Very satisfied.
Cary, NC
A year ago I had a "major HVAC company" do a repair on my A/C - the system was struggling ever since, and they told me it needed replacement. At the beginning of this year, Bell Cow came out and for the price of the service call had it up and running in 10 minutes - the new capacitor from last summer had been wired incorrectly and also had a broken lead wire anyway. Fantastic and proven honest with that call - they could have soaked me for a new system.
Horrible! The technician came out and looked at our house, it took maybe 30 minutes and he didn't seem like her wanted to be there. He said her would email us the quote, we never received it nor a phone call.

Super professional over the phone, don't be fooled!
Cary, NC
Great service and very professional.

Thanks
Curt.
Knightdale, NC
Great service. Tech was very knowledgeable and professional.
Louisburg, NC
They came out today and tried their best to fix my system. But it is beyond repair. So they said they'll do their best to get us a new system at a great price!
Raleigh, NC
We've been using Bell Cow for several years and I am always impressed with their ability to get us scheduled quickly, the professionalism of their technicians, and the quality of their work.
Raleigh, NC
HAD UNIT for little over a week. I WAS AMASED WITH THE UNIT. I HAD SOME MOLD IN THE SHOWER IN TWO DAYS IT HAD DISAPERED.THE AIR SMELLS BETTER.THE ODER FROM THE FIRE PLACE IS GONE NOW GREAT UNIT THANKS FRO ITS PEPFORMACE. JIM BYRD.
Holly Springs, NC
Reliable, timely and professional service. Great experience.
Raleigh, NC
Prompt, great service and quality tech's. What more could one ask for?
Wake Forest, NC
Brian was very professional and proficient. He definitely earned a 5 star rating!
Knightdale, NC
We have been using Bell Cow HVAC for 2 years and Brian was by far the best tech that has been out for a service call. He was very personable and professional.

Unfortunately your service agreement is not very consumer friendly. Ever since 1st signing up for the service I have had to call each time to schedule the time for you to come out. There is no proactive reach out to come out and perform the spring and fall service. Also the other techs that have been here have not been as good as Brian was today. Last spring (2015) the 2 techs that came out moved the unit in the attic such that when summer came the units dripped into ceiling on 2nd floor. I did not know that the bedroom below ceiling had been stained and messed up until last October. It cost me $1500 to get that room repaired. The spring visit this year the tech tried to sell a part that he said the attic unit needed. He said he would get a price and have the office call me with a price so someone could come out and install. No one ever did call. For all of these reasons we will not be using your service again. Also I am a REALTOR and do make recommendations to customers. Sorry but I will not be of help to you in that regard either.
Fuquay Varina, NC
Mark from Bell Cow performed electric work at my home. He went above and beyond what one would normally expect. Great job!
Bahama, NC
This is my first experience with Bell Cow HVAC - I was impressed by the knowledge and professionalism exhibited by the technician.
Raleigh, NC
1st service was today and it was for my air conditioning system. Terrence was very knowledgeable patient and he explained what he was doing. In other words, he made me feel comfortable and got me to believe in his ability to fix the problem. He's competent.
Raleigh, NC
The technicians were professional, polite,courteous and knowledgeable! I would certainly recommend these two gentlemen.

Kip Horton.
Durham, NC
Haven't been using Bell Cow for long, but really appreciate the time their tech took to help me understand what was going on, and what was and was not needed.
Maurice serviced our system this morning July 24 2016. He was extremely courteous knowledgable and on time. This is the first company we have used with our AHS warranty that actually contacted us immediately and wanted to ensure we were serviced quickly. Thanks bell cow for sending Maurice our way.
Raleigh, NC
Installed today, May 23rd. Ask me again after I have had some experience with it.
Raleigh, NC
Pierre was very courteous and professional. He did a through job.
Cary, NC
Dependable, professional and thorough. Very pleased with service...