F&W Pest Control - Framingham
F&W Pest Control - Framingham

Pest Control

Framingham, MA

4.8 · 1227 reviews
4.8 · 1227 reviews

1227 Reviews for
F&W Pest Control - Framingham

Lexington, MA
5star.
Holliston, MA
quick turn around, clean and complete as usual. Very courteous.
Arlington, MA
Great service.
Ashland, MA
I’m the owner of Sunnyside Cafe
In Ashland and yes the service is excellent,
Keep up the good work guys.
Salem, MA
All well done.
Framingham, MA
Excellent as usual. Carl is great.
Framingham, MA
Did the outside, but we never received a message he was coming so we weren’t home for him to do the inside. We’ve scheduled the inside for December. Need better notification.
Peabody, MA
Excellent knowledge about problem I have and I will do business with them again but hope I don't have to.
Framingham, MA
Very responsive and timely. Also we really appreciate you coming back out to set additional bait traps to assist us with the mice!
Wayland, MA
Your employee, Michael, was efficient, knowledgeable and very polite.
Sudbury, MA
Graham is a very attentive and professional service man. He does a thorough job.
Newton Highlands, MA
We are pleased with your service. Thank you.
Carlisle, MA
Excellent job and friendly!
Weston, MA
Mike is thorough, conscientious and caring - he does the best job possible.
Framingham, MA
The technician that came was excellent and thorough!!
Ashland, MA
Always very happy with our service. For many years now.
Framingham, MA
Very satisfied with your service. Thank you.
Sherborn, MA
The tech seemed very knowledgeable and came at the agreed to time. We have not seen any stink bugs since his visit, however he failed to tell us that he would be spraying the exterior glass of some of our windows which left a milky film. We now have to have all the windows cleaned.
Framingham, MA
Great Job.
Winchester, MA
Prompt and efficient.
Lexington, MA
hi - have been a long time customer. Not terribly happy with service, sorry.
Framingham, MA
Interior bait stations have not been checked during the past three service calls. I reached out twice to inquire about technician changes without a response. I’ve been a customer for at least 3 years and still have mice, still see spiders and still have centipedes. Are new technicians given information from previous technicians? We’ve had at least 5 different technicians, with Enzo providing superior service.
Framingham, MA
Nest of yellowjackets in our roof eaves was annihilated by your worker. I was pleased with not only the excellent results but also how pleasant the gentleman was. 5 stars!

Herb Thaler.
Ashland, MA
Pleasant staff and speedy service!
Framingham, MA
Everything was done perfectly.
Framingham, MA
Yes, my husband and I are very pleased. We have been “bug free” since using your service. Also the people you send out are professional and very nice.
Westborough, MA
Nice and professional as always!
Ipswich, MA
Excellent.
Natick, MA
Very good notification about pets, children, closing doors. Service done early enough to dry early.
Framingham, MA
Professional, thorough, and very polite.
Holliston, MA
Great service.
Westford, MA
F&W is reliable and thorough and reasonabley priced. We have not had any ant or rodent problems since they started providing services to our home. Thank you for your professionalism.
Beverly, MA
Good friendly service.
Wayland, MA
Really good company and technicians.
Sudbury, MA
Good Technician, very thorough inspection.
Holliston, MA
I had yellow jackets nesting inside the soffits of my house. The technician, Jim Gibbons, was outstanding even before he got to my house. He called in advance to let me know exactly when he was coming (at the beginning of the time window, as well), and talked me through some questions over the phone. At my house, he explained to me in layman's terms the habits of the yellow jackets, exactly what he was going to do, what to expect after he left, how to look out for/control future infestations, and addressed any worries that I had. He was pleasant and it was obvious he is knowledgeable about his work beyond just the job at hand. I never felt talked down to or rushed. I was most impressed that he was sensitive to and aware of environmental impacts; this is extremely important to my family. This makes me feel very comfortable to use your company again in the future.
Framingham, MA
Easy to navigate. Easy to find contact and have someone return call.
Framingham, MA
So far the wasp issue has not been resolved They are still inside my sunroom in droves!
I have called to have Mike come back on Monday morning to have another go at it.
Peabody, MA
Professional people, very happy at this time.
Lexington, MA
great service and knowledgeable people!
Natick, MA
We use F&W Pest Control for preventative services. Always happy with their service! - Casey’s Diner, Natick.
Framingham, MA
Very good.
Framingham, MA
We are very happy with the level of professionalism and friendliness and most importantly our pests are gone! Thank you!
Sudbury, MA
Excellent service as usual from Graham.
Framingham, MA
Have been so happy with my results after calling F&W. Great customer service!!
Stow, MA
Great service.
Northborough, MA
The ants are not marching one by one or two by two and because of that we can THANK YOU!
Holliston, MA
Very professional, prompt and thorough service. I highly recommend.
Natick, MA
All at f&w were extremely professional, efficient and friendly. We have been using them for many years and would highly recommend the company.
Framingham, MA
I wasn't at home when the service was done. A household member mentioned the work was done although I did not see the statement that is usually provided at the end of the service. Perhaps the wind blew it away. I would like to know when the service will be performed. Each spring, I am left guessing when it will happen and if the paperwork is blown away or not put in the mailbox I have no way of knowing whether the work was done or not. Over the past few years, I find myself calling up the main office to confirm when the service will be done and whether it has been done because of the missing paperwork. I have been a long-time client of F&W. This change would improve my experience. Thank you.
Natick, MA
Used F&W several times over the years. Recently had an ant problem. The technician sprayed the area outside the house and a couple of days later I left for vacation. Returning from vacation, found lots of dead ants on the porch and some inside the house but have not seen any crawling inside the house.
Satisfied that the treatment worked.
Holliston, MA
Excellent service. Technician was pleasant. Thanks.
Marlborough, MA
They always provides a very good service. Employees are very polite.
Framingham, MA
very good service.
Newton Center, MA
Loved Carl and the natural product he used. Thank you!!
Stow, MA
Very professional,as always.
F&W is my go to pest control company.
Wellesley Hills, MA
I am not happy with my last spray which was done in May. It rained right after it and I called to express concern it may not have been effective. Today my grandkids played here and after only 10 minutes my five year old came in with a tick. We had to stop our party and take them all inside for a thorough tick check. It was definitely a deer tick which we removed from him. You are are coming on June 13th per your email. Could you come sooner and do a more thorough spraying which will not wash away? I have had lyme disease and do not wish to subject anyone else to these ticks if it can be avoided with timely, effective spraying. Eileen Kestenbaum.
Wayland, MA
Knowledgable.
Holliston, MA
We've had a great experience with F&W Pest Control! Great customer service whether on the phone with someone in the office or with our friendly technician. We've called when there was unexpected pests and F&W Pest Control has given quick service to help us out! We Highly recommend this company! The Emersons.
Framingham, MA
Very thorough and knowledgeable. Plugged up significant hole, made a difference for me.
Belmont, MA
excellent service and attention to detail...
Framingham, MA
Rena Finder
I have always found you easy to communicate with,easy to talk to and am always pleased with your work.
Framingham, MA
Knowledgeable courteous techs that we every courteous and on time and informative.
Thank you for your service.
Ashland, MA
Excellent service.
Holliston, MA
Great service!

Start to finish! Even came back next day to re-check... very thorough and best prices in Metrowest back by best service!
Framingham, MA
F&W has Excellent customer service! Karl is our technician , and we couldn't be happier with him. Karl takes the time to explain everything to us and answers all of our many questions. Finally! I can relax and enjoy our home knowing Karl is taking care of all of our pesty situations.
Framingham, MA
I was very happy. The agent was very nice.
Natick, MA
Prompt response time. Friendly and helpful employees!
Holliston, MA
I have been using F & W for over 10 years. They are always reliable and punctual, and attentive to my needs. Thank you for taking good care of my house!
Melrose, MA
I realize that ants are just an annoying nuisance but having them in my kitchen cabinet where I store the food was freaking me out, especially since we’ve never experienced that problem before. Thank you for taking care of that problem for us. I was a little nervous when I saw a bunch back in the cabinet the next day, but I did what the technician told us to, I didn’t kill them and apparently they went back to the nest and destroyed the rest of the colony. Out technition was knowledgeable, professional and reassuring. There was no toxic odor so I didn’t have to worry about my grandchildren getting sick. I hope I never have another problem, but if so we will be sure to call and recommend F&W.
Wayland, MA
So happy I found these guys after nightmarish interactions and terrible service from “the big guys.” My technician is fantastic. He is well-informed and helpful. The owner was also amazing about explaining services. They use the most up-to-date methods both for pest control and client interactions. Whole team is friendly and professional. Small local business for the win!
Natick, MA
Very respectful and excellent care!!!!
Bellingham , MA
I can't say enough about how amazing this company is! When I called yesterday panicking because my moving company claimed i had bed bugs and refused to move me, Judy answered and talked me through it. she was so kind and understanding and sent someone out within hours. When the Mike arrived he inspected the mattress and found that it was dirt. He took the time to carefully inspect the rest of the house just to make sure. They kept me and my family in the loop every step of the way with phone calls emails and information. They sent me a full inspection report after the visit which helped me get my money back from the movers. They went above and beyond to help me and my family. They are very knowledgeable, professional, and friendly. I will use them for everything going forward and will recommend them to everyone i know!
Holliston, MA
Great service. Very friendly people to partner with.
Framingham, MA
F&W Very pleasant to talk with on phone when called. Karl the technician who came out is very nice guy and informative on explaining the plan and talking with. Had u guys last year for ants and wasps and ur service was great then but now on the plan looking forward to seeing the tech more often for treatments they come and do. Thanks.
Wellesley Hills, MA
Very professional. Service was prompt and reasonably priced.
The woman who answered the phone was very pleasant and knew the business.
Natick, MA
Yes, I’m just don’t want to be getting lots of emails!
Natick, MA
Theservice was the best Never had one compliant during my years highly recomended.
Framingham, MA
F&W continue to surpass our expectations with their quality and customer service.
Wayland, MA
Happy.
Framingham, MA
always courteous and provides details of what they find(if anything) and what they recommend.
Newton Center, MA
We have been using F&W for years. We have a very old house and have had not only mice guests, but also flying squirrels and regular squirrels, alive and deceased. Which means we've had blow flies as well. F&W has always been there for us, for scheduled house treatments and emergencies. Very pleasant and friendly employees!
Framingham, MA
Happy w/service. U always take good care of us. Karl provides most of our service & he goes above & beyond. Much apreciated. Thanks, Regina.
Harvard, MA
Excellent.
Revere, MA
Great.
Ashland, MA
Fast acting and friendly service! We haven’t heard the mice since F&W has been here.
Newton, MA
The where very quick at respond and very professional.
North Billerica, MA
These guys are great! They show up when they say, they do what they say, it costs what they say, and the methods they use actually work!
Framingham, MA
Our technician, Vincenzo is excellent. He listens to concerns and has been very helpful in offering suggestions and help with the needs of a very large building. He has gone above and beyond to help us and we very much appreciate it. We are very pleased with F&W PEst.
Framingham, MA
Very good service.
Framingham, MA
Our tech was awesome Vincenzo really knows is stuff.
Newbury, MA
F&W Pest Control has met all our needs and is very responsive to any requests we have made to them. They must be doing a great job because we have no issues with (bugs, mice etc). Great preventative service.
Littleton, MA
Your service person was very thorough and pleasant. Asked all the right questions
Answered any of my questions.
Thank You.
Framingham, MA
thanks for your service.
Framingham, MA
Very professional. I am very happy with the service.
Framingham, MA
Well done job. Would recommend.
Westborough, MA
Technician explained everything well and was very thorough in his work.
Auburn, MA
We have been using FW Pest control since we moved into our house 2 years ago and noticed that it had a major mouse infestation. Rob has been amazing in keeping our house mouse free! He even has made sure to make his visits later in the day because he remembered that my wife works nights and is sleeping during the day. We could not be happier with their service and especially Rob's professionalism, proficiency, and pleasure demeanor. I can't emphasize enough how happy we are with FW pest and especially Rob and his outstanding service and care of our house hold.
Auburn, MA
I would not recommend this pest control company. They were hired to determine if there was extensive termite damage in a home my husband and I were in the process of purchasing. Jim performed the inspection and noted there was only minimal termite damage. (We have the report) Based off the information given to us we decided to move forward with the house. The next step was to get a home inspector out which cost $500+. The Home inspector later found that there was server termite damage that the pest inspection should have revealed. After calling Jim and the Owner of F&W, they were very rude and unprofessional. F&W charged $125 for useless information and in the end put us out of hundreds of dollars.
just now
I do not recommend this business to anyone. If you are in need of a pest inspection to determine termite presence and severity of infestation hire a professional home inspector with years of documented experience not glorified bug sprayers.
Lakeville, MA
Great company! Service is superb. After the application, we have not seen one ant. Very happy with the results.
Sudbury, MA
I am very happy with my service and with the tech who comes to my house his name is Grahm.
Brockton, MA
no more ants. The service is great.
Milton, MA
Very happy with the service and the quick response.
Hopkinton, MA
Every staff member that I had the pleasure of meeting was kind, professional, and helpful. Finding a pest control service or any service for that matter is not always easy, but it was fast and seamless with F&W. Thank you for making it easy on me!
Millis, MA
Professional all around. Excellent customer service, and knowledgeable technicians. Couldn’t be happier!
Framingham, MA
Chris was our technition
We were so pleased with his knowledge and professionalism. A thorough job done with respect for us and our home. Thank you.
Hopkinton, MA
Great job!
Franklin, MA
F&W is always responsive and very professional. Without their mosquito treatment, we would spend our summer evenings indoors!
Framingham, MA
Very good service I’m very happy for their service.
Ashland, MA
We love F&W. They are friendly and self sufficient. They give us ample notice when they need access to the inside of the house, and are consistently timely and professional. There are no hidden fees. Highly recommend over the competition.
Framingham, MA
Very responsive when I have called with a pest issue.
East Walpole, MA
I am a very satisfied customer of F&W since I signed up for their services 2 years. They not only helped eliminate problem but since then have kept pests at bay thru their quarterly visit.

Thanks.
Southborough, MA
I have been using F & W for years and they are consistently reliable and I am always happy with the service I receive! Highly recommend.
Sharon, MA
All went well great follow up.
Westwood, MA
none.
Framingham, MA
We've been using F&W for several years and have been happy with their service.
Wayland, MA
We have been long standing customers of F&W for over 30 years. We purchase the 4 Season service. The technicians are knowledgeable and a pleasure to work with. For most of the 30 years, we have had the same technician, Graeme, who has been excellent. Most recently, we have a new technician and he has also been good.
Bedford, MA
they do good work.
Framingham, MA
If you have creepy crawlies or critters the nice folks at F & W Pest Control are super helpful.
I feel this family owned business actually cares as opposed to the big bug companies. Good peeps.
Framingham, MA
A wonderful company to do business with! The techs are friendly, professional, thorough, and knowledgeable. I would highly recommend them!
Wrentham, MA
Excellent service! Service people in the field are very knowledgeable!
Concord, MA
Courteous, thorough and helpful.
Natick, MA
We’ve been serviced by F&W for many years and have always been very satisfied. The technicians are terrific!
North Easton, MA
Luke was awesome. Thorough and kind.
Framingham, MA
Came to the house as promised within an hour as promised. The next steps solution to our new Holy Cow were did these carpenter Ants came from was explained by the Professional from What I’m learning is a customer first company. We are thankful that they will be sure the only guests in our home are invited guests. Relieved Home Owner.
Canton, MA
Great service.
Sharon, MA
I have been an F&W Customer for at least 15 years and they have delivered consistently excellent and competent service throughout this timeframe, always at a fair price.
Wrentham, MA
Great service from jeff hassled and the office staff is helpful and nice.
Sharon, MA
Reliable. Thorough. Been using them for years. Highly recommend.
Bellingham, MA
We’ve been using F&W for several years at two different houses and I’ve been completely satisfied. Whether ants around the foundation or a wayward mouse in the attic, they’ve resolved the issue quickly and thoroughly and always professional, prompt, and generally a pleasure to work with. I’d reccomend them to anyone.
Randolph, MA
👍👍👍.
Framingham, MA
We are very happy with the service provided by F&W Pest Control. They always come on time to spray the Bug repellent and are courteous.
Cambridge, MA
Good job Keep up good service.
Framingham, MA
Super fast response time, friendly customer service and techs! Would highly recommend!
Framingham, MA
I want to thank you for responding to our request to view our home in MA that we recently sold and the new owners will now benefit your services in the Spring.
Natick, MA
Everyone is always very nice, turn up on a very regular schedule and are very good with my 2 barking dogs.
Fall River, MA
Excellent service! Technicians are knowledgeable, efficient, and arrive prepared.
Attleboro, MA
Very satisfied with service and promptness! Thanks.
Upton, MA
F&W Pest has been servicing my home for close to 15 years and I have always been impressed by the thorough and excellent service delivered by customer friendly technicians. I have never had any problems in the 15 years of service and would highly recommend F&W Pest to anyone.
Harwich, MA
I have used F & W for several years on different properties. They are a professional company with excellent employees.
Medway, MA
The last visit by Chris was informative and he was very willing to answer my questions. He inspected all areas despite the accumulation of snow.
Pat Rocha.
Brockton, MA
Nice guys who do good work.
Foxboro, MA
Really pleased with F&W Pest. Super knowledgeable, reliable and honest. They give a window for service visits (3:30-5:30 for example) and they always arrive at the start of the window.
Sharon, MA
Very knowledgeable and thorough technician. Very happy with the service.
Framingham, MA
I was very pleased with their service. The technician was very professional and informative. I highly recommend this company for your extermination needs.
Boston, MA
They’re very responsible and all ways on time, very friendly and good communication.
Cambridge, MA
Pemberton Farms Marketplace and I have been working with F&W pest control for longer than I can remember. Operating a food store creates many challenges. From the retail floor area to the back rooms, walk in coolers, dumpster areas, recycling areas, basement, parking lot and more, F&W has always kept us clean, neat and pest free! I highly recommend F&W pest control for all your needs! Sincerely, Tom Saidnawey, Owner of Pemberton Farms Marketplace.
Walpole, MA
I've been with F&W Pest Control for 24 years. I appreciate their professionalism and friendliness. I've had the same service professional treating my home for all these years, and I can honestly say that he's been responsive, knowledgable and trustworthy. I'll be staying with F&W for years to come.
Sherborn, MA
No one came to my house December 19th unless they came with no one home. No one came into the house.
Sudbury, MA
Graeme is awesome. Does a great job.
South Easton, MA
Luke did a service for us at 87 Black Brook Rd.
in S. Easton. Very professional, knowledgeable and informative.
Wellesley Hills, MA
I wasn't home but James followed up with a call and walked me through everything he did that day - very professional.
Franklin, MA
I miss our original guy. We had him for several years and very rarely had any issues with pests. So friendly and knowledgeable and reassuring! Not the case with this guy. When I explained that we have again had animals in the walls, the tech sort of gave me a 'not much I can do about it' response. With our last guy, he always covered his shows before coming in, this guy just walks in and tracks snow everywhere. Sometimes it's those little things that make the difference. We haven't been happy with our tech since he started. Thinking about ending our services.
Worcester, MA
Same day service. Helpful and informative.
Ashland, MA
Karl, as usual was excellent!
Framingham, MA
Going down the drain. Email confirmation of appt followed by now show. Called and found out not on the schedule. Given half an apology. No discount. One other time technician only changed a few traps, and had to be called back. Extremely poor customer service.
Walpole, MA
aaaaaaaaaaa.
Southborough, MA
The service tech arrived on time and the treatment service was done in a very professional and careful manner. We are a first-time customer, but friends and neighbors are all happy repeat customers, so we expect to be, as well.
Norfolk, MA
Great very nice and professional.
Framingham, MA
very pleasant people have been using them for years.
Sharon, MA
Luke is great. He is efficient reliable and courteous. Keep up the good job!
North Attleboro, MA
There are still good people in this world!! Yesterday, Carl and Matthew took time out of their night when they didn't need to and helped change my flat tire and I am extremely thankful for their assistance. They were respectful, understanding and I would 100% recommend F & W Pest Control to anyone looking for services. If I ever need pest control in the future I know exactly who I am going to call! Thanks again guys!! 🙂.
Plainville, MA
Very professional, answered all my questions.
Wayland, MA
All good thanks.
Franklin, MA
The program has gotten rid of the mice and kept them under control. Jeffrey is excellent. He's helpful, informative, efficient, professional, and friendly.
Walpole, MA
Very informative - Mice extermination.
Uxbridge, MA
Every person we dealt with was incredibly knowledgeable, helpful and professional.
Weston, MA
I don't want you to send anyone out that a) seems afraid of heights and b) dropped a wood panel that totally scratched the side of my closet. Also he did not check any of the outdoor boxes.
Franklin, MA
Good job done by the woman in the office rescheduling my service.
Good job by Jeff, the tech, inspecting my pest control and for answering my questions.
Franklin, MA
Very prompt service and professional technician.
Hopkinton, MA
delightful - Matt was extremely helpful, went above and beyond what was needed - a perfect 10 out of 10.
Lexington, MA
Carpenter ants which bothered our house disappeared half year ago after one course of treatment. I am very satisfied.
Holliston, MA
Chris was very nice.
Framingham, MA
Karl was amazing! From start to finish, he explained the process very clearly and walk me through the whole process. Thank You.
Medway, MA
Chris was punctual and personable. A clearly dedicated professional, Chris took the time to explain the pest control devices and their placements. Thanks to Chris, my experience was exceptional.
Franklin, MA
The service technician is very professional and informative.
Haverhill, MA
So far everything is great! We just had the first treatment so I am waiting to see how well it works...
Framingham, MA
Great and excellent.
Framingham, MA
Very professional, friendly tech.
Framingham, MA
Time allocated of 45 mins not enough.
Stow, MA
The service is great. I love that I don't have to think about scheduling you very quarter.
However, I think it would be nice to know in advance when the technician plans on coming in case there are questions in which we could ask when they come.
Thanks!
Natick, MA
Service person prompt, kind, efficient.
Hopkinton, MA
Scheduling was easy, and everyone we interacted with was nice and helpful!
Ashland, MA
Professional service. I would recommend them!
Framingham, MA
Quick response and great service...
Plymouth, MA
So far so good - very professional and friendly and tech seems to know his stuff!
Dover, MA
Chris was professional and informative as well as thorough. He even discovered that our email was incorrectly entered which explains why we never get anything from F&W.
Framingham, MA
No problems....friendly and efficient...thank you.
WRENTHAM, MA
Jeff is my service rep and he is great thoughtful and though always gives me the best service keep up the good work F&W pest control.
Framingham, MA
all is well.
Framingham, MA
The technician showed up at my house, however, I was never contacted to schedule the appointment. Just happened to be home so it worked out OK.
Medfield, MA
Chris Miga was the most thorough tech I have had from F and W. Excellent job. Definitely would like him to remain on the case.
Maynard, MA
Technician came next day after our initial call and was on time and very thorough and helpful and explained all that he was doing. We were very satisfied and now hope to see that our mouse problem will be taken care of. Can't answer the value for money until we see in a few weeks how the mouse problem has been resolved or is resolved.
Sharon, MA
Excellent service.
Holliston, MA
ok with me.
Framingham, MA
Excellent work. Karl and Christian surveyed our garage, basement and exterior for mice issues. They explained their plan of attack thoroughly. Work was effective, and got done within an hour! Have not seen the results yet, but I'm confident it will work!
Framingham, MA
As usual your tech provided excellent service and, answered all questions in a professional and knowledgeable way .
Sharon, MA
Luke was helpful and courteous and good with troubleshooting.
Bellingham, MA
Was professional.
Belmont, MA
Graham did a great job of explaining procedure and setting up the house for the pest guard service. Very professional.
Ashland, MA
It was excellent as always.
Foxboro, MA
thanks for coming out on time and fixing the issue to make the landlord happy.
Ashland, MA
Did a great job taking a look st the entire house.
Framingham, MA
karl is a great technician..
Auburndale, MA
Have used them for over 20 years! Two different residences. Obviously pleased. Thank you!
Franklin, MA
Keep up the good work.
Dover, MA
excellent and thorough!
Framingham, MA
John was excellent. Arrived early & went right to work and explained what he found.
Natick, MA
I don't see any carpenter ant so far and I think my plan really worked out.
Worcester, MA
Please, please, please let me know IN ADVANCE when you are coming out. I don't like surprises. Thank you!
Millis, MA
I was so happy to see that Chris was my technician!
He used to be my guy in the previous years and he knows my house. He did such a great job!!
Ashland, MA
Everyone is super nice. No mice caught or dead yet (that I've seen)- and still hearing noise.
Quality and value- hard to evaluate yet-
Happy to write a full review- once issue resolved.
Wayland, MA
Professional and pleasant.
Framingham, MA
great service and friendly.
Franklin, MA
Very pleased. Detailed, friendly, on time.
Framingham, MA
We called in F&W to deal with a roach infestation and the technician discovered bed bugs as well. We subsequentially scheduled a treatment for them and F&W was quick to accommodate.

Their technician, Matt, was extremely professional and thorough and I would highly recommend him and the company to anyone.
Franklin, MA
prompt service. friendly, knowledgeable. Time will tell if service is effective.
Framingham, MA
FW pest control is a great company. The customer service is good on all levels. The office staff answers the phone with a person. They are friendly, polite and knowledgable. The contract is clear and fair with no surprises. The technicians that come out are on time. They communicate well ie:take the time to listen to my concerns and then do a thorough job and then touch base with me giving me contact info if I have any further questions or problems. The pest issue that I was having is resolved. It gives me great peace of mind to have FW pest providing service for my home.
Franklin, MA
Came rite out.
Norfolk, MA
Very good and professional.
Sudbury, MA
The tech was professional - he introduced himself and went about his job.
Natick, MA
Always very professional - good.
Lexington, MA
Excellent first visit.
Wayland, MA
Several months ago, I found ants and wasps around the house. I bought some insectcide from Homedepot to spray around the house and the wasp nest, unfortunately, failed. The wasp net became bigger and bigger, I had to find a professional company to solve the problem. F&W helps me a lot! Their products really works. The wasps and ants are gone now. Thanks a lot!
Franklin, MA
Very pleased. Next day service, on time and efficient!
Framingham, MA
Karl is fantastic. This was the second apt with f&w and Karl and couldn't be happier. After the first apt the mice disappeared.
Norwood, MA
John is always professional and does a great job.
Hopkinton, MA
Excellent. Speedy service.
Millis, MA
Chris is very professional and likes his job. He always has suggestions to improve /control the mice.
Needham Heights, MA
Excellent, as always.
Walpole, MA
Always professional but friendly and helpful.
Brighton, MA
Just started with F&W. Good so far.
Uxbridge, MA
Always excellent and thorough!
Dedham, MA
Tech was on time, able to quickly identify the problem and resolve it.
Wakefield, MA
Like being able to access information on the internet.Over the years I have had damaged Sentricon System Monitoring devices and they replaced as needed at no charge to me.
Groton, MA
Always great, dependable, courteous service!
Burlington, MA
Chris (the first time) and Graham (the second time) were great. They were both very thorough and efficient.
Franklin, MA
Jeffrey came on time, actually earlier than expected and went right to work after I asked some questions and the job was done and the transaction completed very well. He said the wasps will hang around 5 to 7 days and I am at 3 right now so hoping it was successful!
Framingham, MA
timely, professional, and knowledgeable.
Natick, MA
So far so good.
Natick, MA
Jim was a very friendly technician!! He was very thorough and explained everything as he went along .😃.
Framingham, MA
Great service; helpful; pleasant; efficient.
Marlborough, MA
There are too many things I was dissatisfied with to fully explain in 2000 characters. Aside from being rude and yelling at me on the phone (mostly anna, christina was great), losing our first appt time, our tech missing another (bob's elaborate explanation and apology for missing appointment time - 'I got held up'), our tech bob spraying and leaving us behind without saying goodbye, and releasing another 40+ wasps into our house. Was told AFTER this happened (on the phone, AFTER tech left without a word) that sometimes the insects all fly into the home after treatment. WHY WAS THIS NOT EXPLAINED AHEAD OF TIME??? I had already mentioned we had tried to deal with it on our own before calling F&W...why not tell me that might happen again even if there is 1% chance? When I asked this over the phone anna screamed at me saying 'they don't know what's going to happen' after treatment. She also said it was my fault because "i didnt tell her I sealed outside entry to nest' which was false, I had explained once over the phone before appt and to bob in person before treatment that this had happened - and that the wasps had dug though the caulking seal anyways and the passage was open again. Frustrating to be told its my fault that a professional pest control company doesn't know whats going to happen when they do their job. Bob claimed on visit #2 that it's company policy for him to leave without a word to client after treatment. "it's what i always do". So now....there are still live wasps flying around here 26 hours after treatment, so 30-day guarantee is BS too, not even a 1 day-guarantee. I am hesitant to call to schedule what I would assume would be a free follow-up because of the way this entire thing has been mishandled. I appreciate the owner talking to my girlfriend after all of this happened to apologize, but would've simply preferred calling a different company in the first place (as I wanted to do) and not the cheapest solution, which is what happened.
Walpole, MA
Very professional and quick to help.
Reading, MA
We had a great experience with F&W, from customer service getting an appointment and the Texh that came to the house, the company is very professional and curtious to our pest issue!
We would recommend F&W to anyone!
Framingham, MA
Answered all my wife's questions and explained what he was doing.
North Attleboro, MA
To Whom It May Concern:

I have been a customer with F & W for over 13 years, and have loved the service. Our regular technician, Luke is great. We have also had substitute technicians who have done a solid job in his absence. Today, that was not my experience. I have never complained or had a situation where I thought it was necessary to contact the company due to unsatisfactory service, but today was different.

I hope this will be considered with the utmost discretion. The technician today did not seem able to do his job. He seemed confused and unprepared, to the point I asked him to only service the basement and address the outside. We have a 3 story home, not including the basement, where each story gets new monitors and checked for any pest traffic. It seemed that he was not prepared to carry out the extent of these tasks.

Unfortunately, personal hygiene and professional appearance were not on par with my previous technician experiences. He also did not put booties over his shoes--which were quite covered in something. To his credit, he was quite polite and apologize for not knowing what to do or how. I appreciate that, but meanwhile my house did not receive its usual level of service. I don't need to have a follow up visit, I will await my next scheduled 4 season treatment. I would merely like it noted that I would rather not have this technician again.

Thank you so much for your time and consideration.
Wrentham, MA
Jeffrey is always professional and keeps us informed regarding the services performed during his visit and alerting us with any findings.
Natick, MA
I wasn't at home but my boyfriend said he was great and treated the area. Explained what to watch for and explained the warranty.
Framingham, MA
Jimmy was very professional and did a thorough job inspecting the house. He fully explained any issues I had and answered all my questions and concerns.
Franklin, MA
Excellent response and service. Very professional.
Duxbury, MA
Absolutely fabulous! The technician is and has always been outstanding.
Framingham, MA
Very professional and accommodating.
Framingham, MA
Jimmy was great. Very professional and knowledgable.
Medway, MA
Always Great to deal with and take care of the problem right away.
Milford, MA
Technician called to update me on the time he would arrive. He was on time, thorough, and reasonably priced.
Westborough, MA
Bob was wonderful! He gave me some tips to help control a spider problem and fully explained everything he was doing during his visit.
Sharon, MA
Luke is terrific! He has been handling pest control at both of our houses (in Sharon and on the Cape) for years and we are very happy with the service he and F&W provide. I have recommended your company to friends in the past and will happily continue to do so in the future.
Milford, MA
Excellent.
Dover, MA
Responsive, professional.
Medfield, MA
Cam was prompt, polite and very pleasant. He took time to answer questions I would recommend F & W.
Norton, MA
Efficient. Polite and professional. Informative. And effective.
East Walpole, MA
John is always professional friendly and thorough.
Ashland, MA
Very helpful and supportive.
Harvard, MA
My family has worked with F&W for many years. We've lived in heavily wooded areas and F&W did an amazing job keeping nature outside of our home. We moved out of state for several years and upon returning to MA. F&W was our go-to pest control service. We, again, reside in heavily wooded areas and nature has invaded our new home. We trust the technicians and treatments of F&W and are already seeing results. Our family trust no other pest control service but F&W. they are masters at what they do.
Medway, MA
Always friendly and very customer service oriented.
Wrentham, MA
Everything was taken care of, I reported an issue with mice in the garage and there were addressed. I would a phone call the day before a visit just to let me know someone is coming. thanks.
Natick, MA
We've had F&W for years. They have always provided superior service.
Middleboro, MA
As always, the service tech was professional.
Framingham, MA
Not impressed with the new technician's work. Of course no one will ever fill Jim's shoes, but this tech is not even close. He walks around in circles with his black bag. And he left without having the document signed. Jim always did a complete inspection and had the report signed before he left. Not this new person.
Medfield, MA
Christian was friendly, courteous and professional; he had remembered specific issues in our home and addressed them all during the visit. His inspection was thorough and he reported the results before leaving.
Methuen, MA
That was good first time.
Needham, MA
always professional and on time.
Sharon, MA
New customer- so far the service has been great.
Holliston, MA
F & W Pest Control has provided us with friendly, courteous and knowledgeable service. We are very satisfied with their work.
Framingham, MA
Jim is always polite , on time and knowledgeable. If he doesn't have an answer (have a problem with Indian meal moths) , he will check with his supervisor and get back to me.
Sudbury, MA
I liked the professionalism of the Technician. He took time to lusten to my concerns and explain clearly my questions.
West Newton, MA
Excellent service

Thanks so much.
Foxboro, MA
The technician was on time and friendly and he did a quick and thorough job removing the wasps.
Medfield, MA
Right on time as requested.
Milford, MA
Everything was great.
Medway, MA
On time and answered all my questions.
Plainville, MA
Tech came and suited up in bee battle armor. Went face to face with yellow jacket nest with hundreds of bees around him. After three days, nest and bees gone. What more is there to say...
Cambridge, MA
Professional, quick and good service.
Franklin, MA
The technician (Jeff) was very courteous and professional during his visit to rid my house of yellow jackets. He was very meticulous in his assessment of my problem and came up with a remedy in short order. I would highly recommend F&W Pest Control to anyone.
Medfield, MA
Christian came for a scheduled maintenance visit. He was courteous and helpful.
Holliston, MA
Christian is always very accommodating - knows our building well and make suggestions for us. He tries to get here while I'm on site so I can report any issues to him.
Wayland, MA
No pest problems.
Milton, MA
F&W Pest Control is always friendly and helpful.
Boston, MA
Matt came to re-treat for clothing moths. As in the past, he was thorough and attentive.
Acton, MA
excellent timely service to keep my home in check.
Framingham, MA
Jimmy was great! I will recommend FW to anyone in need of pest control services.
Littleton, MA
We've had next to no mosquitos or this this year - very effective and great service.
Norwood, MA
John is professional and efficient. I had not been notified that he was coming and it took me a while to get up to speed but he was patient and got right to work. He explained what he was doing and what the results had been. He is top notch.
Holliston, MA
Thank you! You scheduled someone on short notice to address a newly discovered ant infestation. The technician was thorough, explained what he did, suggested how to prevent another infestation and was very professional. Great!
Attleboro, MA
When I needed a last-minute inspection and they were very much booked up to finish my VA refinancing they made it happen the person that came and inspected the house was very professional and I could tell he knew what he was doing and what he was looking for.
Franklin, MA
We had the initial consult and application. Very pleased so far but next few weeks will determine results.
Attleboro, MA
Very informative and wonderful to talk to. Thanks so much!
Ashland, MA
Karl came to the house to spray the exterior of the house and fill some empty mouse traps. He was very quick and efficient and answered all of my daunting questions around the uninvited guests we had in our house.
Newton Highlands, MA
We really appreciated that Matthew came back for a free inside inspection. Matthew is always very nice and pays attention to details.
Amy was also super nice and helpful when I talked to her about our July inspection.
We are happy with F&W and always highly recommend it to our friends. Both quality of work and customer service are important to us; keep up the good job!
Framingham, MA
Next day appointment within designated time period and dealt with our issue. Very happy. Haven't seen any yellow jackets since - hoping they never return!
Mendon, MA
Excellent service. Always.
Winchester, MA
Very pleased with the service. Quiet, quick, and efficient.
Sudbury, MA
I am still infested . Treatment was Wed and it is now Friday. We have vacuumed 2 times a day.
Help.
Natick, MA
Excellent service. Very thoughtful and thorough approach by Christian. Really inspired confidence that our problems were treated in a skillful and professional manner.
Ashland, MA
Friendly, fast and efficient!
Framingham, MA
F&W is always responsive.
Milford, MA
Matt was awesome!!!
Walpole, MA
Great professional experience.
Westwood, MA
No more ants or mice! After just one visit.
Framingham, MA
Great. Hoping it works! Service was awesome. Jimmy taught me a lot and explained everything. I felt like he really cared and was happy to help.
Franklin, MA
First service -service was good; effectiveness to be determined.
Wrentham, MA
It was our first encounter with Jeffrey. I was at work by my husband stated he was nice.
Medway, MA
The technician was very helpful and through with the our wasp problem and appreciated the time and effort required to locate and kill the underground nest.
Northborough, MA
Glad the hornets are gone!!!
Holliston, MA
I like an early apt and set up for 7:00 - 9:00. Christian is always there right at 7:00 which makes my service very convenient. I don't have enough characters here to tell you how pleased I am with my quarterly service agreement.
Worcester, MA
Great service.
Wayland, MA
Called to report pests, scheduled appointment quickly, but unfortunately no instructions were provided at that time to prepare for visit, causing the technician to reschedule after arriving on time. Thankfully Jimmy was able to return the next day and I followed up over phone to receive preparation instructions. Service was great, pests appear to be eliminated at this point.
Bolton, MA
F&W pest control has been protecting my home for over 5 years. I am very happy with the professional service.
West Wareham, MA
Great company.
Sherborn, MA
As usual F&W technician was pleasant, professional and prompt. He also gave me things to watch for.
I have recommended F&W to friends.
Natick, MA
Service was excellent. Service member was very polite and professional. Thank you!
Holliston, MA
Very professional and prompt service.
Billerica, MA
Graham was right on time, as advised.
He sprayed the next and now it seems to be dormant. It's a pity the next is not removed.

I would definitely recommend your service to others.
Thanks, John.
Boston, MA
Good experience, Matt is good and works with client's schedule.
Foxboro, MA
Matthew was great, some of the technicians don't get all the areas but Matthew is very thorough.
Holliston, MA
I like the service but you never tell me when you are coming. Last time (or 2 times ago) your guy was so early, I think I just woke up. He had the wrong phone number in the system and updated it. I have not had a phone call since.

Only rating based on past experience with ththe tech since we didn't see him recently or if he was there, nobody told us.
Franklin, MA
We weren't home when Jeffrey eliminated the nest but were happy to find that it had been done quickly and effectively. I thought the cost ($150) was a bit high.
Hopkinton, MA
Provided prompt service. Great customer service.
Wayland, MA
Each step of the process (from the initial call to schedule to the technician coming to our house) was easy, informative and helpful.
Ashland, MA
I have recently been assigned another new technician. I'm getting kind of tired of these changes. I really liked my last technician too. Also, this last service took literally 5 minutes which really surprised me in light of what I'm paying.
Marlborough, MA
Great but he left a white jug of something in the driveway. Not a big deal but he might need it.
Franklin, MA
The representatives were knowledgeable about pest control issues and willing to take the time to explain their strategies.
Dorchester, MA
Matt is very professional and does a great job in both of our buldings.
Dover, MA
Chris was great! He was very patient, knowledgeable, and professional.
Sharon, MA
I like how Michael did his work.
He arrived on time and did excellent work.
Framingham, MA
Karl was excellent and went out of his way to help us clear our issues. While we had some initial confusion about the appointment and coverage, Christina helped us get set up and seen quickly. Happy to be with F&W.
Weston, MA
It's hard to say, as it has only been one day. Professional service over phone line. Technician was prompt and professional.
Holliston, MA
This was my first experience using pest control. The technician (Christian) was thorough, helpful and informative. He took the time to answer all my questions. He was good about explaining the warranty and what happens moving forward. I was pleased with the service he provided.
Sudbury, MA
Phone call 8/3/17: So pleasant and patient and helpful - and thorough, didn't give up when the pieces weren't connecting. Thank you!! 👍.
Norfolk, MA
Matt Beaudette did a terrific job. He was really helpful and took the time to answer all my questions which was super important to me. It gave me the knowledge I needed to do what I need to do to help him be as effective as possible in killing these GD things. It also helped me wrap my head around it which has really been stressful to both me and my wife. Thanks! Matt*****.
Framingham, MA
Technician was polite, personable, and helpful! I have used this service for 20 years and been very happy.
Boston, MA
F&W had excellent, professional, prompt service and I would absolutely refer them to anyone who asked. The staff was always so friendly when I called or emailed and when the inspector, Mike, came to check out my moth problem, he was so knowledgable and gave me all my options up front. He was honest, kind and genuinely helpful. I had an all around really great experience with F&W and while pests definitely aren't a fun thing to deal with, they definitely made it a positive experience. Very refreshing to deal with a company who knows their stuff and are just people trying to help, not trying to make money off my situation.
Dover, MA
Typing 50 characters under protest so that the survey will submit.
Framingham, MA
Wasn't expecting a visit from F&W but talked to technician who said he was just checking to make sure everything was in order and will be back in the fall. Like the fact that they check on things!
Natick, MA
We had an issue with wasps and beetles. A technician responded within a couple days to service the problem area.
Dover, MA
Christian did an excellent job. He is professional and spent extra time explaining the treatment and nature of the problem.
Foxboro, MA
Luke is great, always friendly & helpful, and answers all our questions.
Mark Mollo.
Southborough, MA
The technician stayed longer than necessary and made some residents at the house a bit uncomfortable. If there is no reason for the tech to go inside, he does not need to ring the doorbell at the beginning and end of his treatment.
Framingham, MA
He was knowledgeable and professional. I felt confident that he had assisted me with my pest issue.
Hopkinton, MA
Tech asked me to sign my name on his phone as soon as he arrived. We've had service for over 7 years and have never done this in the past. He was offended when I asked him what/why I was being asked to sign. I did not feel valued or respected as a client.
Franklin, MA
On time, covered all areas, great knowledge. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
Natick, MA
excellent, quick service. Chris was very professional and explained the different options for pest removal.
Natick, MA
Just had the first service. Happy with the first service so far.
Framingham, MA
Jimmy was our technician he was professional, courteous and informative. He arrived when expected. Overall very happy once again with the service provided.
Franklin, MA
Thanks for taking care of our 🐜 problem. F and W to the rescue.
Norwood, MA
John was prompt, courteous and very attentive to detail at our location.
Natick, MA
I have been a customer of F&W pest control for nearly 20 years. The service is professional and I have found their employees to be excellence.
Framingham, MA
I have nothing but praiseworthy comments about our experience with F&W pest control! So easy to reach someone with questions and or scheduling appointments. Honest feedback about what is necessary and unnecessary in terms of treatment options. Jim was wonderful--explained everything, answered questions and as an added bonus is quite personable. 100% satisfied!!!
Holliston, MA
The technician was very knowledgeable and thorough in his explanation of the service he performed. He was very professional and I was very satisfied with his work.
Marlborough, MA
Karl was great and very knowledgeable, however no woodchuck was caught. I also don;'t consider Monday afternoon through Friday Noon as 5 days.
Holliston, MA
Christian was excellent as always! He's keeping us pest free!
Natick, MA
I was not home when the technician came by. I didn't know he was coming, so I can not rate him.
Framingham, MA
Your service has always been good but
I usually get a call so that I know to
unlock the gate to the bottom deck.
I did not get a call for yesterday's visit,
Hence, that part of the perimeter was not
done. tel# 508-561-5655.
Dorchester, MA
I've been a customer of F&W Pest Control for several yrs the service is always prompt effect and dependable.
Plainville, MA
I was actually not home, my mother was at my house with the Luke from F&W. She said he was very nice, polite and respectful.
Framingham, MA
Professional, timely and effective. Would like more advance notice for inside the home services.
Wayland, MA
No one notified me that I was to have a visit. I saw no one. No one came in to check my mouse bait traps and I had no opportunity to discuss a =recent ant problem. Please do not charge me for this visit. Please contact me to confirm you received this note. Thank you, Cynthia retting 781-237-9089.
South Dartmouth, MA
Cam was very professional, friendly, and made sure I was happy with his coverage of all of the problem areas in my home.
Wrentham, MA
They came, they killed, they left works for me.
They came, they killed, they left works for me.
Hopedale, MA
On time, work done as promised. Price was the same as another company we called.
Ashland, MA
Great service. I will only use F&W! The technician was very kind and thorough! The idea of pests in my home is unbearable and I rely on this service!
Framingham, MA
they are always quick and responsive. great company.
Plainville, MA
Luke was very professional and executed his job very well.
Norwood, MA
The inspection was performed in a timely and professional manner.
Acton, MA
My new technician arrived within the window, was very professional, knowledgeable and helpful. I have been very happy with the care, professionalism and services I have received from F & W in helping me get rid of my clothing moth infestation problems this year. Thanks!
Franklin, MA
The technician Jeffrey was very professional and easy to work with!!
Bridgewater, MA
Very informative and courteous. He knew we had a dog so he explained how long we should wait to allow him out again.
Foxboro, MA
Apologize as this email went to spam.
Luke always exceeds expectations. Listens to any new potential pest sightings and goes above and beyond in his thoroughness to treat our home each and every time.
Framingham, MA
Good company to work with. People there are friendly and professional. The technicians all keep their appointment. All my questions have all been answered in a timely manner.
Wrentham, MA
I have a lot of faith in Jeff. I am very happy with the service received and the results. I would recommend your company to others. If the yearly service was a bit less expensive, I would rate the overall value better. I'm sure your price is very competitive. I'm just not used to spending hundreds of dollars on something that i can do myself, but not as well.
Seekonk, MA
My mother appreciated the great service she received from the tech and your company. It was done at her house. It's very nice to know there's still decent people out there who won't take advantage of an elderly person. Thank you.
North Grafton, MA
HI THE TECH SEEMED VERY NICE. HE TOLD ME WHAT HE WAS DOING, BUT i DON'T KNOW WHAT HE FOUND. CAN YOU PLEASE TELL ME?
Framingham, MA
Jim Merrill was so nice to meet; most professional and very informative. It was great to have the opportunity to speak with an Entomologist! The technician who came out to spray the carpenter ants, house foundation and set pest stations was professional, efficient and had a very pleasant manner. My husband and I have recommended F&W to our 2 daughters and sons-in-law. Thank you!!
Plainville, MA
Luke was professional. I told him of an issue and he took care of.
Boston, MA
My experience was terrible. After explaining the situation of my cockroach infestation he came out and set bait without spraying although I had asked him to do that. I now have cockroaches all over my apartment which have escalated from my bedroom now to my living room. I do not recommend this service I will be calling another service.
Millis, MA
We have been completely satisfied for 9 years and when we had problems with hornet nests you came out within 2 hrs to spray. Thank you for excellent service. Ticks & mosquitos are controlled in our yard.
Randolph, MA
the experience was very pleasant technician very courteous and knowledeable.
Framingham, MA
Really not too much to tell you. Not too much interaction. Sprayed yard for ants.
Ashland, MA
Carl was great no wonder he wears a Capt hat!! Professional, informative and quick.
Natick, MA
We have been using F&W for quite some time now and they are the best!!!!
Ashland, MA
Karl was great. I always feel that pest control companies charge a lot though for what is done. Very professional and friendly. Would recommend.
Whitman, MA
I started with F&W at my house for a termite problem. Out of the five companies I got estimates from F&W was def more outstanding then the rest as far as what was noticed during inspection and value. So when my husband and I opened a repair shop and were overrun with mice this year I called F&W to service the shop as well and they were fantastic as I've come to expect from them.
Hopkinton, MA
I still hear my mice running around, I don't know it take how long to take effect,.
Framingham, MA
Jim was punctual, friendly, and knowledgeble.
Did his job quickly and well.
Framingham, MA
A friendly, professional company. Highly recommend them.
Foxboro, MA
The technician, Chris was prompt, professional and not pushy to sell a service. He surveyed the problem and presented options which made my decision to request the service I needed. The problem appears to be resolved.
Framingham, MA
He was on time, most pleasant, and we assume effective. He certainly was knowledgeable.
West Roxbury, MA
I would like to wait 3 weeks before i rate the results of the service.
Sherborn, MA
Effective product, friendly and knowledgable technicians.
Canton, MA
they are easy to deal with and provide excellent service.
Billerica, MA
Graham was fantastic. very through and explained everything! Thank you!
Framingham, MA
Friendly and fast. I appreciated the quick response. Thanks!
Medway, MA
Great service! Chris was very thorough and such a nice person.

I have never been disappointed with F & W.
Wayland, MA
It was a great experience! We have not seen any ants in the house since our technician came by. I would highly recommend to anyone!
Waban, MA
It was great! Brian was extremely nice and professional. He addressed all of my concerns and was very helpful.
Wellesley Hills, MA
Very informative and helpful. On time and efficient service.
Holliston, MA
Prompt, professional , courteous and informative. HIGHLY recommend F&W!!
Medfield, MA
Very helpful and effective staff; great service. Thank you.
Franklin, MA
We have been using F&W Pest Control for approximately 6 months. They have been great to work with! They are very professional and prompt.
Wayland, MA
Very good service by Jim...he took the time to explain and describe the treatment plan and left me feeling assured that our house is in safe hands.
Bridgewater, MA
Everyone I talked to was professional and helpful from the people who answer the phones to the man who came out to inspect the situation to the man who treated my house. The treatment was done today so time will soon tell if it was effective or I'll need more help.
Framingham, MA
I have had an excellent experience with the company over the years. However, much attention should be paid to indoor pest prevention.
Newburyport, MA
Employees are prompt and professional. I didn't feel "oversold" with their suggestions.
Franklin, MA
Chris Miga was prompt, friendly, and very professional. He answered all my questions and offered much information.
Framingham, MA
It is great company, reasonable price and responsible service, I shall use them again.
Southborough, MA
technician open to checking all areas on the property after asking.
Natick, MA
Very professional and courteous technician! Hope that Matthew will be our technician going forward!
Plainville, MA
Luke is professional and always pleasant. He answers all my questions and concerns.
I would highly recommend F&W .
Upton, MA
Jeff was excellent. On time, professional, and very informative. I am very pleased with the level of service I received. Thank you.
West Newton, MA
They are very reliable and provide a good service.
Franklin, MA
New customer. Service was quick and jeff was professional and knowledgeable.
Medfield, MA
Been with F&W for 20 years and have been very satisfied. Technicians are thorough and courteous.
Walpole, MA
I have been using F & W for the past 3 years. Thanks to them, I no longer have a problem with carpenter ants. They have been wonderful to work with. I highly recommend them.
Sudbury, MA
We have contracted with F and W for several years....very pleased with their service.
Sudbury, MA
We have been using F&W for about 2 1/2 years now. Before we had 2 other companies and we have found F&W to give us the best results, be the most responsive, and reliable.
Framingham, MA
Thanks for coming to my home to provide pest preventative maintenance.
Framingham, MA
Used them for squirrels several years ago...squirrels long gone. Same for pesky woodpeckers.
Recently used them for carpenter ants. Haven't seen any since they treated the house.
Framingham, MA
We've been working with F&W for almost a year now and they are fantastic. I had an ant problem and although they were book solid they found a way to come the next day and take care of it. I definitely recommend them.
Framingham, MA
We have been a very satisfied customer of F & W Pest Control for the past 20 years. We have received regular preventive quarterly service during that time. The servicemen have been very thorough in checking and treating our property. We have had no issues during that time.
Jimmy was our technician this visit and he was very professional, most pleasant and he took the time to answer all of my questions.
Sutton, MA
Professional service. Good company so far. I'm very hopeful they find my wasp problem.
Norfolk, MA
We have used F&W a few times now for ant control and couldn't be happier. Service completed within a few days of initial phone call which is great and they are always friendly and knowledgeable.
Southborough, MA
First time I used F & W. definitely recommend them, the response was fast. Technicians were knowledgeable and pleasant .
Lakeville, MA
Our first time using F&W and they were very professional. The technician that came was awesome, very friendly, on time, and really personable. Will continue to use their services.
Ashland, MA
We have been using F&W for three years now and continue to use them well into the future!
Framingham, MA
I have been using this service since December 2016. I have had a problem with mice in my house and the previous company I used wasn't solving the issue. I had a follow-up visit yesterday. Karl the tech was knowledgeable about mice and I hope we can get rid of them.
Woburn, MA
Needed an inspection for a home sale. Christian was completely professional and detail oriented. Very pleased with your service.
Framingham, MA
First time customer, but customer service was outstanding.
Norfolk, MA
Manager Chris is the best. I have been dealing with him for years and he is a very caring person. He is an asset to your company and he is the reason I use your services.

Chris came to my house and did the service. I will only deal with him.
Rockport, MA
Have been using F & W for a few years now and they are great. Very professional and thorough.
Randolph, MA
F&W have helped us once for a problem with a very large hornets' nest and just now for a problem with carpenter ants. Very professional encounters both times. Very polite and treatment was effective. They also pride themselves in using pet-friendly treatments. I would definitely recommend them.
Stoughton, MA
I have been using F&W since I purchased my home in 2002 to monitor for termites after discovering a previous termite problem during the home inspection. I have also on occasion used F&W for carpenter ants. F&W has been reliable. They continue to monitor my home for termites and thanks to F&W I have had no termite activity.
Framingham, MA
Jim was "very" knowledgeable. He explained everything he was doing to treat my home. Offered suggestions, and really put my mind at ease. Answered all my questions. He clearly understood what he was doing. He arrived early and was thorough.
Marlborough, MA
Well experienced team with good knowledge on the local area, very flexible and great customer service. Overall great value for the products offered.
Franklin, MA
Several years. Same service. Easy. Problem resolved every time.
Sudbury, MA
I've been a customer since 1997 - Jim Merrill was our 1st serviceman and Graham is our current. Your service people have always been terrific, you've always returned if there was an issue - I think your company is A+
Note also that I do the 4 month mosquito abatement each year and that also is outstanding -.
Framingham, MA
I don't remember how many years. We have always been happy with your services.
Framingham, MA
I HAVE BEEN CUSTOMER SINCE MAY 1989.
YOU HAVE PROVIDED TERMITE PROTECTION FOR MY HOME. THE SYSTEMS HAVE CHANGED FROM DIGGING AROUND HOME TO BAIT STATIONS.YOUR TEAM HAS BEEN WELL TRAINED. THIS WEEK THE TECH INDICATED THAT YOU DO NOT OPEN STATIONS AND INSPECT. HE FINALLY AGREED TO OPEN ALL STATIONS AND INSPECT. I CALLED OFFICE AND SPOKE TO SUPERVISOR .HE INDICATED A NEW PROCEDURE . WHY DIDN'T YOU SEND A NOTICE TO CUSTOMER ABOUT THIS CHANGE. ALSO BILLS WERE ALWAYS SENT 2 MONTHS IN ADVANCE. THIS YEAR 1 MONTH. SCHEDULING IN ADVANCE COULD BE IMPROVED.I LIKE TO BE THEIR.
Upton, MA
I've been using F&W for about 9 months for mice, ants and termites.
Norton, MA
I have used f & w pest for both my own home and my rental property. I highly recommend their service as they provide a quality program from the first call into their office through treatment and continued follow up.
Hopkinton, MA
Used F&W for interior ant problem and you were great so I called with an exterior mole/vole issue and have gotten nothing but a run-around since with two requests for a new consult with zero response from either tech or owner! If you don't want the business I will take a full refund and go elsewhere.
Framingham, MA
A number of years, good reliable service. I am not going to write 50 characters.................................................................
Plainville, MA
Very pleased the tech was exceptional. Very professional and informative.
Milton, MA
Great to meet the team for the first time. The previous owners used your services, so we are continuing with the preventative maintenance schedule.
Thanks.
Sharon, MA
nice service, they do a great job, always on time, honest service employee.
Medway, MA
Thank you for coming back out for the service call.
Dorchester, MA
We have contracts with F & W for three different properties. Quality of communication is plummeting! We do not receive an e-mail or call prior to service visits. We have repeatedly asked for prior notification. Our tenants don't receive notification either. No wonder nobody is home when the technician arrives. Check the most recent report for Boutwell Street property. We have never had termite problems there and do not have the program for termites at any property other than Dover. In spite of that fact our most recent report (4/4/17) claims "Examined and replaced termite monitors around the foundation. No activity at this time." Is this an outright lie? Communication and competence should be an expectation with the prices we pay. We think that one e-mail sent to us and the tenants prior to any scheduled visit is not unreasonable to expect. F & W should clean up its act if the owner wants to keep its customers.
Woburn, MA
I have been using F&W for 2 years.They are very professional and are getting results.
North Billerica, MA
I had some mice infestation from construction being done in my neighborhood. I researched pest control companies and chose F&W Pest control co. They come out immediately and very professionally took care of my problem. Since then I have signed a yearly pest control plan with F&W and they have been nothing but professional and extremely helpful in keeping my property protected from further problems. They have been very responsive, professional,and informative to all my questions and concerns... I would definitely recommend their services.
Waltham, MA
Very thorough! They recommended a service that was appropriate and did not try to sell us something we didn't need.
Ashland, MA
Christian is very knowledgeable and we appreciated him answering all of our questions.
West Roxbury, MA
Prompt, professional service. Everyone we dealt with, from the person who answered our initial call, to the inspector and technician who came to the house, was knowledgeable and courteous. We will definitely recommend.
Wayland, MA
We are new clients. The technician came on time and did a good job.
Hopkinton, MA
F&W has been a first rate service. In addition to meeting their regular checkups on time, they respond to off schedule call ins to address individualized requests for service.
Framingham, MA
I have been using F &W Pest Control for several years and are very happy with the service. They are always professional and knowledgeable.
Waban, MA
Hello James, I just called you. We have a six month rodent plan. I called Sat and did not receive a call back so had to call multiple times to make an appt. Brian came today. He was very courteous but could not find the dead rodents in our home. There is a horrible odor. We feel that the problem has not been resolved.
Please call when you can to discuss.
Regards, Beth Barry (617) 335-8669.
Littleton, MA
Mice in exurbia are a fact of life, but I don't have to live with them. Within five days of the technician's visit, the sounds in the wall were gone! I am on the yearly plan because I don't want to gamble with mice in my house again.
Sherborn, MA
I've been a customer of F&W for almost 20 years. I have seasonal check-ups and am satisfied with the service.
Franklin, MA
We have been using the company about 3 months or so.
Natick, MA
Over 40 years. Always professional, on time and available. I use 4 season service and have been free of any infestation.
Peabody, MA
Graham is great.
He came in and set up all of the traps with bait where they were needed.
I highly recommend this company.
Franklin, MA
Great services. Thanks! Jeff is a warm and caring technician.
Natick, MA
We have been using F&W for about 8 years now. Very satisfied overall. Sad that John retired, but glad to have met Jimmy and hope to see him again.
Framingham, MA
We have been using F&W for several years, The techs are always very professional and friendly. We have had no signs of bugs or rodents since beginning our service calls. F&W has been a pleasure to work with.
New Bedford, MA
Thanks again. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Franklin, MA
6 months. This company is great! Would highly recommend!
Ashland, MA
Technician was great, very knowledgeable about the situation, and gave some great tips for the future.
Sharon, MA
Hands down the best pest control service in all of MA! We have been with F&W for years, we highly recommend them.
Holliston, MA
We've been using your service for years. We are always pleased with the service, and we especially like Christian.
Weston, MA
He is excellent. Finds the problem and explains it well.
Plymouth, MA
Great, friendly service. Top rate company and Luke was excellent!
Foxboro, MA
We have been using F&W for at least 20 years. The technicians we have had in the past and current have always been friendly and professional. Customer Service has always been more than accommodating when it comes to scheduling.
Marlborough, MA
We have been using F&W Pest Control and their Four Seasons plan for over a decade.
The service we used before that could not get an issue under control and with ONE visit from F&W the issue was resolved.
We have also used their mosquito control and have been pleased with those results as well.
Highly recommended!
Taunton, MA
I have been a Customer since around August 2016. I am on your quarterly pest control. I am very satisfied with your service and the guys that have come here are very professional and always willing to answer my questions. Awesome service would definitely recommend you to everyone.
Wayland, MA
Many years, we have have f & w pest control for as long as I can remember. They are always very responsive. And, Graham always explains what the problem could be, and how to redpond as well as offer. Owning back if not resolved in a period of time!
Hopedale, MA
My tech is great...........................................................................
North Attleboro, MA
F & W has been servicing our home for many years. We have no complaints. The technicians are always polite !
Framingham, MA
We have used F & W for years, and could not be happier with the service. Karl was wonderful on his visit yesterday, and we really appreciate the good service.
Holbrook, MA
I have been using F & W Pest Control for over 10 years. I have the 4 Season plan and I am very satisfied. I know that I can call anytime in between scheduled services if I have a problem. Luke is friendly and professional. My Dog loves him too. Thank you!
Framingham, MA
I've been working with F&W Pest for three year. I strongly recommend with out any reservation.
Wrentham, MA
I have been using F&W for 10 years for insect and mice control.
Technician is always very helpful and friendly.
North Attleboro, MA
F&W Pest has been great to work with over the years that we have used their services. The Mosquito/Tick spray in the spring/summer works great (our property is right next to a conservation land with some swampy water too), and the yearly Interior/Exterior house protection plan (PestGuard) has never failed us - no critters to-date (knock on wood!). They are prompt with any service calls for things like bees, etc., and Luke, our typical service tech is awesome! A+ - highly recommend!
Ashland, MA
Knowledge is their expertise ... and the people they send out are very professional and courteous. I'm proud to give this review ...
Franklin, MA
close to one year for the service. We have the annual quarterly treatment.
Wayland, MA
I have used their services for 3 years. I am very happy with the follow up, prices and quick response to questions or problems.
Wayland, MA
Excellent service, have been using them more than 15 years, and Graham has been our technician with great personality and work ethic over all this years.
Lexington, MA
We have used F&W for about 9 months. I like that the friendliness of the team. They are on point and the service is excellent!
Hopkinton, MA
No one called us to announce your visit. I could even tell my wife you were visiting. Horrible experience. No one picks up when I dial your phone number.
Needham, MA
I've been using F&W for several years. They have always been very helpful and have followed through on all service needs.
Franklin, MA
Technician arrived on time. Went through house thoroughly.
Framingham, MA
Almost a year. you check for critters in the attic, kitchen, pantry and around the perimeter of the house.
Franklin, MA
Been a customer for 4 or 5 years, always very happy wth the service. They come out every quarter and inspect treat the perimeter of the house and do an in home inspection once a year. Always polite and professional, and if there are any issues during the year they are always happy to come out and deal with it. I highly recommend F&W.
Southborough, MA
5 years...........................................:::.:::...:.....::::.
North Attleboro, MA
I've been using the service for a few months and really enjoy the knowledge and professionalism of the company and it's technicians.
Millis, MA
Thank you F&W Pest Control! Jeff is very professional, thorough, and efficient!
Framingham, MA
Great service, I like having the quarterly control with a locked in price. You just have to do something about the yellow truck. I get that it is catchy, but really?
Walpole, MA
We have been using F&W Pest Control for our business for over 10 years. They provide efficient and excellent service. Would highly recommend them.
Quincy, MA
I just started using F&W Pest Control for services around my home. I was impressed by their courteous personnel on the phone, as well as the initial contact and onsite technician to identify my needs.
Millis, MA
We have been using F&W pest control for almost a year for mice pest control. There service is excellent always answer any questions and have a prompt return on calling back. Jeff our tech is the best always takes his time does not rush on the job is very very courteous and takes his time to explain what had been done during his service visits and answers all questions so that I can understand.
Northborough, MA
Excellent service - reasonably priced. Very conscientious technicians, excellent customer telephone support.
thank you!
Franklin, MA
I appreciate your good service and professionalism. Thank you.
Franklin, MA
WE have used F&W since 2001 and have always been happy with the friendly, professional staff. No pests to speak of since we hired them.
Grafton, MA
Once again, Christian did a great job. Very knowledgeable and communicates well. He's professional every time.
Wellesley Hills, MA
we've been using F&W for many years. we have been more than satisfied with the service. we love our service contract that ensures we will be taken care as often as we need.
Jamaica Plain, MA
We had a rat infestation, mid-summer we had bait set up and possible nest holes filled, and have the once-month service. The problem seems over, and appreciate the checking in each month and reports.
Wrentham, MA
Been using F&W for over 6 years now, started with Chris, now our technician Jeffrey. Both very prompt, courteous and helpful.
Hopkinton, MA
I have only been with F&W for less than a year since signing up after a recommendation from a friend. Our primary concern was about ants in the summer, and to a lesser extent, mice in the basement in the winter. Karl was very friendly and informative. He sprayed for ants in late spring or early summer, and we didn't see an ant again after he visited. Karl returned the other day to put out mice baits. It's too early to comment on the success of this treatment, but again, he was very pleasant and knowledgeable, and I am confident that we will see positive results.
West Wareham, MA
Luke came in introduced himself to me, asked if I had any questions, or concerns since the last service. Professional but lose the hat. ;-}

Don.
West Newton, MA
Terrific service. Very helpful and courteous staff both in the office and out in the field.
South Easton, MA
We have been clients for more than 15 years. We have quarterly service and they are always on time, courteous, clean and we are pest free. If some varment should sneak in, F &W comes back and takes care of it. Excellent company. Thank you!