Home Paramount
Home Paramount

Residential & Commercial Pest Control

Durham, NC

4.6 · 363 reviews
4.6 · 363 reviews

363 Reviews for
Home Paramount

Oxford, NC
Above and beyond service! Thank you Paramount!
Raleigh, NC
Our tech was really thorough and very helpful with questions, professional and friendly.
Sanford, NC
We are happy with your service.
Durham, NC
Yes, at the present time it's fine. Thank you!
Cary, NC
We are happy with your service.
Garner, NC
Not really.
Sanford, NC
Prompt, the worker was very courteous and informative!
Clayton, NC
Great customer service by the technician that serviced our home.
Raleigh, NC
OK service. But can you send someone back to spray inside of house doorbell was not working. Thanks.
Efland, NC
Excellent Service, Highly Recommended!
Clayton, NC
Great service so far, we have had our initial and then the 1st quarterly service. The bugs I had concern about are only found dead anymore. My only concern was a small bird got stuck in the glue trap that is set at the edge of the garage door. Highly recommend!
Clarksville, VA
My entire experience with Home Paramount was perfect in every way. I needed service for a second home and would only be there for one day, and they came very promptly that day. Also the technician was excellent and extremely knowledgeable of the insects we were dealing with. This was my first time using this company but I highly recommend them.
Sanford, NC
Did not get a courtesy call that inspector will be late. Never happened before. My time is important too.
Cary, NC
Very prompt and pleasant company to work with.
Raleigh, NC
The initial treatment and web cleaning were good, but there are mice in my attic. Need a followup visit.
Raleigh, NC
Great service!!, but I am an old lady who did not teethe on the computer, and I cannot deal with the pests AND the computer.
Cameron, NC
Great service.
Wake Forest, NC
Hi
Knowing it’s fall but 1st or 2nd time asked for comments.
In summer when paramount steps on porch to put placard on doorknob is it too much to ask them to look down & see the 40,000 ants on my concrete porch? And spray for them?
Also, what happened to my termite contract?
Thanks.
Youngsville, NC
Issue has not been resolved and no follow up.
Chapel Hill, NC
I have been a customer for years. Treatments are effective. Technicians friendly and always come when they are supposed to. Very pleased with service.
Henderson, NC
Home Paramount tech out of Clarksville VA has done great job controlling spiders around lake house.
Raleigh, NC
I had a situation where I needed the Maryland office to contact my new residence in NC and they were beyond awesome. By noon, I had a Home Paramount technician at my house in NC providing the necessary treatment. The NC technician was just as awesome. That's the exceptional service I am accustomed to from Home Paramount and their host of technicians! Satisfied customer!!
Clarksville, VA
Shawn is doing an excellent job servicing my property. H is very courtious, does an excellent job, and shows up when he says he will be there. I own my own business and can tell you that Shawn is a true asset to yours. Jimmy Black 5 Maplewood Lane, Clarksville, VA.
Clarksville, VA
Nothing but praise for Shaun. He is knowledgeable, thorough, polite and friendly. Hope he will continue to be our our service provider.

Would like to request that you stop the phone calls telling me of upcoming visits. Since the service is usually outside the house I don't need the warning. If inside service becomes needed I can let you know in advance of the monthly visit.
Fuquay-Varina, NC
Was not ver happy with new man....he only did my kitchen and left 2 fruit fly traps.....previous man did my whole downstairs, left mouse traps etc...did outside....again was not very pleased with service....
Raleigh, NC
Yes iI am satisfied with Vern❤️❤️❤️.
Raleigh, NC
Great service!!
Raleigh, NC
vernon is outstanding. he is very professional and thorough.
Clarksville, VA
Will not use ever.
Wake Forest, NC
Just wanted to thank you for taking care of my hornet problem.
Raleigh, NC
Tech came back out today. Did not have what I had requested. Did not do the gel treatment, did not bring the mice and rats bait stations as requested. 😞 Going to give it a few days to see if I see any decrease in roaches.
Clarksville, VA
Good service provided. I like that you call to let me know when your serviceman will be coming. That gives me time to plan my schedule so I can try to be home.
Durham, NC
So far things seem to be ok except I noticed a good sized cob web was missed along the front porch window. I haven’t noticed any increase in bugs, so that’s good. I also now know to answer the call on Sunday from an 888 number for my appointment, I was ignoring it previously as I thought it was a sales call.
Raleigh, NC
Alex is the best!! Very polite does an excellent job.
Durham, NC
The service tech is always friendly, thorough and professional.
Raleigh, NC
So far very pleased with service. Wonderful customer service reasonably priced very knowledgable. When having our siding replaced, we found termites. Paramount gave us quick service, inspection and treatment within 2 days. My sister (long time customer) referred us & is very happy with their service as well! I also signed up for quarterly inside treatments. Thank you!
Henderson, NC
I am still waiting for the ant traps to put inside. I still have ants lots of ants.help.
Raleigh, NC
We have asked to be called before you come to our home. We are not aware of a call before this week's service.
Drakes Branch, VA
Everything is great!
Mebane, NC
I’ve been pleased with overall services received. One concern I have is that in recent months including most recent service it has rained following the application of mosquito treatment. I’m not sure how this works with the company! Can I request for technician to return or is there something else that can be applied for the treatment of mosquitoes?? Thanks for your attention.
Clarksville, VA
I am planning to cancel your service, for the last several months I have told you the service is subpar and no improvement. I was gone for a week came back to find by entrance blocked by a cob web on the door onto the deck and the door in the barn. American exterminator service never had a problem with spider webs. I can only assume you are using another pesticide for your spray, or a diluted pesticide or not enough pressure for saturated coverage.
Kenbridge, VA
Excellent work.
Raleigh, NC
Great Service.
Buffalo Junction, VA
I appreciate the the advance call and the techs always arrive on time.
Cary, NC
Wonderful service. Dependable and thorough. Very satisfied.
Morrisville, NC
Service is great and staff goes beyond my expectation.
Durham, NC
Great guys. Responsive to our needs right away! Bugs gone!
Durham, NC
Vernon is great. Always on time and does a thorough job.
Durham, NC
Prompt and responsive service.
Raleigh, NC
We experience fast and friendly service from the Rep to technician. Thank you.
Clayton, NC
We are very thankful Home Paramount got rid of all the spiders around our house.
Durham, NC
Was extremely happy with service received, and have had no signs of any bat activity.....but, am still waiting for someone to remove the "bottle".
Raleigh, NC
I am very happy with the service I received from Home Paramount. I took a chance with this company as I picked them from the phone book and not a recommendation from someone who used them in the past. They showed up on time, were friendly and knowledgeable and answered any questions I had. I had no idea the job was as big as it was as the mice had done much damage in my crawl space an attic. Hopefully the mouse hotel is a thing in the past. I definitely would recommend them to anyone who needs an exterminator.
Durham, NC
So far so good considering I’m a new customer. Let’s review this in 6 months.
Broadway, NC
They are very effient and do a good job.Hope to have them around for a long time.
Clarksville, VA
Troy is the best!!
Durham, NC
We were very happy with the service we received from our tech. He explained things to us as he went throughout our home. I would call them again and recommend them to us.
Chapel Hill, NC
We have been extremely pleased with the service! We did find some pest issues few months ago but they all got addressed to our satisfaction. I must point out that the customer experience demonstrated by Scott Michaud (Branch Manager) was outstanding. He was in our house on weekly basis until he was satisfied. Thanks Home Paramount! I have already recommended few of our neighbors. -Harpreet Singh, Chapel Hill, NC.
Sanford, NC
*****.
Henderson, NC
The service that was received was excellent and professional...
Fuquay Varina, NC
I could not be happier. I truly feel that I am important as a customer to the company. I appreciate that with every service I have the same technician, Derrick, who is the absolute BEST!!! Thank You.
Lillington, NC
Good job.
Sanford, NC
A few years back we had a problem w/mice . . . our Home Paramount guy, Derrick, was awesome in developing a comprehensive solution and has continued to be!! He always keeps an eye out for returning mice, but due to Home Paramount's vigilance, we haven't had additional issues!!
Raleigh, NC
On time services and great !
Clarksville, VA
Excellent customer service. Very satisfied wir.
Apex, NC
I have had Home Paramount for a couple years now and they have been great! Always lets me know when they’re coming & after they leave.
Garner, NC
Our current technician is excellent. if he stays with us we will continue with Home Paramount.
Raleigh, NC
Doing a great job!!!!!!
Sanford, NC
From taking the initiative for scheduling via a phone call for our quarterly service to the friendly and courteous technican always arriving within the agreed timeframe and effective pest treatment justifies our Excellent rating.
Bracey, VA
Arrived on time! Tony was very professional and pleasant.
Have NOT observed ant #1 since he treated our home! Thanks to Home Paramount...
Sanford, NC
techs always ask if we have any problems and provide answers to our questions.
Durham, NC
The service is great...worry-free!
Apex, NC
Such kind men who do the home care.
Durham, NC
tttt.
Wilson, NC
I have always had great service from Home Paramount!
Sanford, NC
We have always been pleased with our service technicians. Derrick is always courteous and professional as well as friendly.
Sanford, NC
Great service, easy pay online, easy scheduling!
Garner, NC
Had good experience with technician.
Raleigh, NC
Keep up the good work.
Spring Hope, NC
David is great and always does a thorough job and pays attention to issues we may be having at the time. He always has an eye out for potential problems - indicating any problem spots he sees and provides corrective options. We really like Home Paramount. Keep up the good work!
Sanford, NC
Great service. Appreciate afternoon scheduling.
Raleigh, NC
Vernon our service tech. is always on time,neat and addresses all of our concerns! Excellent Service!!!!!
Sanford, NC
Totally dependable, quick response to any problem, courteous serviceperson.
Oxford, NC
Great to deal with but wish i could get a confermation call before visit...
Cary, NC
I was hoping to hear from Don Silver soon as we need to discuss when to do attic, and settle on cost. Could Don please give a call at his convenience. I'm hoping early fall (after the ghastly heat). Also wanted a contact for whole house fan to be installed at the same time.
Durham, NC
good service.
Durham, NC
Vernon is always a professional and he does a thorough job of not only spraying and putting down glue boards, but, he also cleans cobwebs from my windows.
Raleigh, NC
THANKS!!
Cary, NC
We have used Home Paramount for years and they are always courteous and prompt for appointments.
Raleigh, NC
Super nice people! Always on time and call before they arrive.
Raleigh, NC
Great customer service, thorough, always makes sure I understand what they are treating and answers all my questions. Vernon and Don are great!
Raleigh, NC
The pest I had are no longer living with us.
Raleigh, NC
The 5 stars are for the fact that the technician shows up and the products works to our satisfaction. I see only dead bugs on the ground. Not great for the birds, but no bugs in the house. But, I had called the customer service about a week prior to the scheduled day to request the technician come out on a day I could guarantee we would be home. The nice rep stated the indeed our technician could come our on the same day 6 hours later than originally scheduled. But I don’t think anyone told Vernon about the change in time. I only wanted to be home to pay him and ask about some beetle-type bugs on the window screen. I’m not mad, just hoping for better communication between areas in company. Very pleased otherwise. FYI the bugs have disappeared from the window.😀.
Clarksville, VA
Every thing fine.
Raleigh, NC
Vernon is the best!
Durham, NC
Vernon is courteous, and professional.
Sanford, NC
Just began your service and so far everything is good. Check back with me in a year or two.
Raleigh, NC
I am satisfied with the service that I am receiving.
Holly Springs, NC
The service is great. The technician is very knowledgeable and explains everything.
Raleigh, NC
good job!!
Raleigh, NC
Mr. Pratt is doing a very good job.He is very dependable,courteous and responsible.
Raleigh, NC
Vernon is the best!
Zebulon, NC
Always here when they say they’re going to be here and we have had no issues at all.
Apex, NC
Very responsive if have to call for a problem. Friendly technician.
Apex, NC
Great interaction each time he comes. Our ant and cockroach problems has gone away!
Durham, NC
I am pleased with s.the service however the last service was a new guy and he did not spray as well as the regular technician nor did he have the items needed to do a full service. Overall however I am pleased with Paramount as they do accommodate my needs for the most part and our very responsive to my call.
Durham, NC
Our technician Vernon goes above and beyond for us. He is professional and willing to answer any of our questions. I had requested that we be called for our appointment because I always want the inside treated. The office folks did not do that so I called multiple times without success. When we finally got a chance to talk with Vernon he talked to the schedulers and he even calls us himself to make sure we are home...
Sanford, NC
Helpful, knowledge service . Most accommodating. Takes care of my problems and is kind to my animals.
Chapel Hill, NC
why do we constantly have to fill out surveys - Vernon is great - if he isn't, I would complain. I hate the survey model - it breeds discontent.
Lillington, NC
We had a heat treatment done on our house and the technician was very professional and very polite. The service was great and I would recommend this company to anyone. We have had no problems since the treatment! Thank you Home Paramount!!
Clarksville, VA
fantastic service technician.
Sanford, NC
Good customer service. Polite technician that comes out.
Chapel Hill, NC
I haven't seen a cockroach in my house in 2 years!
Raleigh, NC
Always punctual and friendly. If I'm home, the inside is sprayed which I really like done each visit. Each worker has been exceptionally polite and easy to work with. Thanks.
Raleigh, NC
Vernon is great. Always friendly, on time, and respectful.
Raleigh, NC
Vern is pleasant and everyone is efficient and helpful. I highly recommend your company.
Chapel Hill, NC
I hope you always send Vernon. He is very thorough, friendly, respectful, and a great employee. I hope this also will go on his employee record on how good I feel his performance is. Again thank you for sending him.
-Nancy Gant.
Goldsboro, NC
Please leave feedback here.
Clayton, NC
Home Paramount is great! The service techs are very knowledgeable and courteous each time they make a service call!
Raleigh, NC
Wonderful.
Raleigh, NC
Very dependable and flexible!! Perfect for our small business and I use them for my residential needs as well.
Raleigh, NC
Vern is so helpful and a great employee. He always provides stellar consumer service and is always punctual.
Sanford, NC
Polite on time and seemed knowledgeable.
Wendell, NC
Thank you for continuing our customer service while we are away. We know our residence will be ready when we return.
Pittsboro, NC
As well as the indoor service, I use the outside mosquito and tick service as well,
The service is always excellent, the protection inside I haven't had any problems with anything. The outside treatment is the best! I would not go without.
Wake Forest, NC
Service representatives are cordial and professional. One of your traps got a small copperhead in the garage. I was very HAPPY about that.
Cary, NC
We love Home Paramount!
Durham, NC
Very good service.
Raleigh, NC
Vernon is great. Great results .
Sanford, NC
Derrick couldn't be any better. Always professional, always courteous and willing to explain what's going on, what he's going to do and what we should do to avoid any potential issues.
Apex, NC
I appreciate Derrick and Vincent, who have been doing my treatments for over a year. They are both very knowledgeable about their work, and friendly. I appreciate the Home Paramount policy that they will come back to repeat treatments if we see bugs.
Fuquay Varina, NC
Be nice to have more than 1 day's notice before a visit... but otherwise no issues.
Raleigh, NC
Need to get the webs a little better.
Fuquay Varina, NC
N/A.
Cary, NC
I am very pleased with the service Home Paramount provides. Office staff and field agents are all very professional and great to work with. I would recommend Home Paramount to anyone who needs a great pest control service.
Fuquay Varina, NC
Derrick is the man.
Chapel Hill, NC
Home Paramount is easy to work with and let me know when they will be at site to service. It is not necessary for me to be there when they show up.
Durham, NC
The tech who came out was very respectful & answered all my questions. He went above & beyond my expectations; cleaned the spider webs, turned over my dogs water bowl outside so that the chemicals didn't get in it, etc. I was very happy with his service.
Durham, NC
Great company to partner with for our pest control needs.
Bobby Rycroft, Scott Michaud and Jimmy Bryant are always willing to go above and beyond to help however and whenever needed.
Wake Forest, NC
Keeps the bugs away.
Cary, NC
I have been very satisfied with your service.
Chase City, VA
We had an issue with carpenter bees and wasps. They came out and sprayed the whole house with GREAT results! They also did a dusting for the carpenter bees that was very effective. We are very pleased with the results.
Sanford, NC
On time and very professional team members.
Cary, NC
I haven't seen any pests in over a year.
Raleigh, NC
Great service, people are all very polite and informative.
Cary, NC
We were gone when the service was done and know we can call you back should it be needed, which we appreciate.
Cary, NC
Very happy with the service and the service people who do the work. They are on time, very pleasant.
Wake Forest, NC
First time users of your company. Have just had one treatment so far. Looking forward to the service. Great customer service.
Hillsborough, NC
Happy except that we still have mosquitos and other bugs in their season.
Raleigh, NC
I was sorry I didn't leave the storage room door open for the last service by Mr. Pratt. Please convey my apologies. Mr. Pratt always does a good job for us. Thank you,

Carole Mays.
Cary, NC
I've been a Home Paramount customer for several years now and have never had any real problems. Visits are automatically scheduled on my quarterly plan and it's easy to reschedule if the automatically-scheduled time doesn't work for me, plus they're willing to come between treatments if I have an unexpected invasion of wasps (that really was not fun!) These guys make my life as a homeowner easier, and I absolutely recommend them.
Durham, NC
I would like some info on vent replacements. Please.
Cary, NC
does termite inspection come with service?
Raleigh, NC
prompt, courteous, customer service easy to deal with.
Cary, NC
Would rather have someone call for an appointment rather than have it automated.
Chapel Hill, NC
Great service, easy to deal with.
Raleigh, NC
Overall I am pleased with the service. Unfortunately I am still having problems with ants and spiders.
Fuquay Varina, NC
Both the service representative and the work he provides is excellent. Always on time and does a good job.
Durham, NC
THANKS FOR YOUR SERVICE. GREAT PEOPLE
BESSIE DAVIS.
Raleigh, NC
They are very tentative.
Goldston, NC
Just need email befor you come so I’m not caught off guard.
Boydton, VA
Sean was a very knowledgeable and pleasant worker.
Raleigh, NC
Pest control procedures are effective, employees at all levels are very courteous, helpful, and accommodating.
Cary, NC
Yes but I think you need to retreat for ants.
Apex, NC
Process was painless and the service was done with in days of initial contact.
Raleigh, NC
Enjoy the techs service and consistent.
Raleigh, NC
Service is om.
Sanford, NC
Always very professional and courteous.
Sanford, NC
No problems with service.
Durham, NC
Great!
Sanford, NC
Derrik always does a thorough job and asks if we have any issues.
Chapel Hill, NC
Burnham is great to work with. He called us before coming over to the house and always gives great advice to deal with pest problems.
Sanford, NC
I have been a client of Home Paramount for several years and have been extremely happy with the service they provide. They have been quick to answer questions, deal with any problematic pests we encountered and easy to contact. I highly recommend Home Paramount.
Raleigh, NC
Thanks.
Cary, NC
Awesome service...thank you.
Sanford, NC
Courteous treatment and very helpful!
Apex, NC
We are a new customer, but so far the service has been wonderful.
Cary, NC
I'm happy with the service we're receiving.
Franklinton, NC
Eric is the Pest Control who has been servicing my accounts for years. He excellent.

Very Satisfied.
Cary, NC
The service is good. My question is why do you send a involve for service when I pay after each visit??
Durham, NC
Very responsive to scheduling needs or a second visit because of a pest problem(siting) like ants. My service technician is vet conscious of the use of chemicals and my pets.
Raleigh, NC
Very responsive when i needed additional service.
Raleigh, NC
I’m Please.
Holly Springs, NC
Thanks!
Wake Forest, NC
Love Home Paramount's friendly service folks. Each one is knowledgeable about their product, and know the areas to look for problem spots. They arrive promptly, wear booties before entering the house for interior work, and do a thorough job inside and outside. They always take the time to answer any questions I have, and do not hesitate to do extra when I have an area of concern. I think this is a great company!
Durham, NC
Great company to work with. Quick to respond and not only helps with an immediate issue, but helps to look at how we can solve and eliminate the overall issue. Great customer service and we really appreciate having the same service rep, who is familiar with our space and issues, come out for each visit.
Raleigh, NC
They always arrive at the time scheduled and complete the work efficiently.
Sanford, NC
Good.
Durham, NC
Great work and took care of all pest issues with one treatment. We will continue to use Home paramount pest control.
Garner, NC
Home Paramount offers excellent services. They are flexible with scheduling appointments and when they arrive at your home they are thorough! They don't rush but they make sure they cover the entire area of your home; both inside and outside. We have been with them for about a year and we have no complaints with the service we have received. The technicians are helpful, friendly, and respectful!
Cary, NC
I have been using Home Paramount for about 10 years and have had no problems. The arrive on schedule and always call a few days prior to make sure you have no special problems they will need to address. Great company.
Raleigh, NC
Mr. Vernon, our technician, has serviced our home very professionally. In addition, the infestation was contained and erraticated before it could become an extreme headache. Mr. Vernon also provides useful information to help keep our home healthy and void of insects.
Raleigh, NC
Paramount has done an excellent job and I've been a happy customer for over 10 years!
Fayetteville, NC
Always available when we need them, tech is extremely friendly.
Cary, NC
I've been a commercial customer for years and with owning a food business, I need a dependable and thorough service and Home Paramount is exactly That!
Holly Springs, NC
great service - arrived on time and took care of spraying both inside and outside of home and changing out traps. Have not seen any bugs inside. Polite and friendly technician.
Cary, NC
David is always very professional and always answers all my questions. Very thorough too.
Willow Spring, NC
The service was good. He seemed to be more thorough than our past person.
Raleigh, NC
I am usually at work when Vernon comes, but I have never had any issues with him. I also would like to praise his work & anyone that works with Home Paramount. Wishing you all Merry Christmas & a Happy New Year!
Willow Spring, NC
David is very professional and did a fine job. We are pleased with Paramount services.
Sanford, NC
With it raining that day, right after tech left. Not certain it was actually adequate.
Chapel Hill, NC
Vernon is the best! He makes certain the visit is scheduled appropriately so that I will be home. Additionally he is a pleasure to invite into our home. He even worked hard to win over our puppy! He gets five stars in my book!
Raleigh, NC
Derrick was engaging, knowledgeable, willing to tell us what he was doing and why, helped us understand our new Nest, and was just a delight. We felt taken care of.
Sanford, NC
Very professional and courteous. I would definitely recommend Home Paramount.
Chapel Hill, NC
We have been pleased for a long time. You are always willing to return if we encounter a problem. Of late we have not had any problems.
Stem, NC
Vernon is always on time and does a good job. Always nice and courteous. Recommend Home Paramount to friends and family.
Sanford, NC
Professional dependable reliable reasonable ccccccccccccccccc.
Raleigh, NC
Always reliable and pleasant to work with especially if extra work is needed.
Apex, NC
I've known Eric for years. He is the reason why I use your company. He is always on time and trust him in my house if I'm not there.
Sanford, NC
Derrick Hinton was very attentive to our needs and made suggestions for improvements and service. He is so extremely nice and knowledgeable.
Fuquay Varina, NC
I cannot express how professional, courteous, and knowledgeable Vincent was today! This was the first time I had met him, and I hope you know what a gem he is, and a wonderful representative of Paramount.
Pittsboro, NC
Great service great people. I highly recommend. The technician is always on time, does a thorough inspection and is responsive to my concerns and suggestions.
Apex, NC
Excellent service, tech went through and did an excellent job.
Raleigh, NC
Home Paramount has done our quarterly commercial pest control for quite some time with no notable complaints thus far.

If Home Paramount would ever consider an in-kind sponsorship with NC Theatre (501c3), please contacts us at any time.

Thank you.
Clayton, NC
Was on vacation when my outside service was completed.
Rolesville, NC
Thank you very much for your job guys ,I like the way we did it last time .
Angier, NC
I have a hard time rating Home Paramount as Derrick is the reason I have stayed with the company. The past technicians were unreliable and constantly changed. Plus, I felt they didn't do a thorough job. I am giving the company a Five Star due to Derrick and his professionalism and respect for my time and my property.
Goldston, NC
Our family has used HP for years. The techs are always so professional and do an excellent job!
Raleigh, NC
Derrick is always professional as well as personable. He always asks about my family as well as addressing any concerns. He's always smiling!
Garner, NC
This is the second time that we were given a time frame of 3-5 pm. The technician arrives at 2:30 (according to email) and leaves at 3:00. Again I made myself available at 3:00. Did not hear a bell ring or notice anyone at my property. Sat waiting until 5:00 and no one arrived that we noticed. Also, nothing was left at door ( no note, business card) to indicate that a technician had come to our home.
Fuquay-Varina, NC
I can't say enough about Derrick. He is such a nice guy and does a fantastic job by listening to all our concerns and needs. He is wonderful with pets.
Knightdale, NC
I was sleeping when I could hear someone in my Subbasement I assumed at the time it had to be your people from paramount doning work .when i woke i did not find A notice or sign or an invoice stating that they arrived to do the job so it concern me who could have been under my sub basement . You see I get a notification on my door stating that the Tech was there that day I did not so that's why was concerned he would be great it's a text shows up to let me know somehow that he was there.
Sanford, NC
Derek takes very good care of our home. Also friendly but very professional.
Chapel Hill, NC
Vernon was excellent and very friendly to talk with.
Raleigh, NC
The man who did my service was a true gentleman. I enjoyed speaking with him very much during our conversation, and he took care of all concerns.
Cary, NC
A real pleasure . The Tec was very serous about his work ,he did a throughl job .
Cary, NC
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Wendell, NC
Mr. John remembers exactly my presences and goes beyond what is required to satisfy us as customers!
Pinehurst, NC
Professional, courteous service, works around my schedule.
Cary, NC
Derrick is very professional and respectful. Even our dog, Daisy likes to see him come to our home.
Apex, NC
Came on time and seemed to do a thorough job. We will definitely continue our service with them.
Raleigh, NC
Juan was awesome, very informative. We appreciate his inspection.
Cary, NC
They keep in contact, have a solid price, and arrive on time.
New Hill, NC
Derrick is professional and responsive to requests.
Garner, NC
Derek is awesome. He addresses all of my concerns and remembered the conversation we had 3 months ago about my sons wedding. He's a great technician .
Raleigh, NC
Best pest control service ever! Very responsive and everyone that I have dealt with, from technicians, office staff, inspectors, have always been courteous and friendly. Will not use any other company.
Raleigh, NC
I like that we get the same technician every time. It makes us less weary of strangers being inside our home as we have had break ins before. I would say the service can get better with mobile apps and such but so far so good. 4 out of 5 isn't bad at all. thanks!
Raleigh, NC
The reason that I may leave Paramount service is the quarterly fee. I'm looking for something less expensive.
Raleigh, NC
Vernon is very personable and professional and is always considerate of my needs and my schedule.
Pittsboro, NC
I have had to call and get the tech back out here to respray inside for spiders.
Vincent left the side gate open. We have 3 dogs and had I noticed the gate open they would have been gone probably forever. You must stress the importance of closing gates to fences knowing we have dogs. I like Vincent but if they had gotten out I would be devistated. I'm thinking of cancelling my service.
Garner, NC
I appreciate that John Little was thorough and included the yard, the inside of the house and the crawlspace in his service. I also think the "crystals" sprinkled around the garbage can area and the wheelchair ramp are particularly effective. This house is on a slope and moisture is a delicacy for pests. I have a fat cat named Velcro who is my early warning system. She and Home Paramount are my pest control team.
Durham, NC
Vernon is always so pleasant and helpful! He goes out of his way to give great service.
Louisburg, NC
To be honest I was ready to cancel my service until my last quarterly visit. The techs we had the past 3-4 times were extremely lazy and acted like they didn't want to do anything. We had asked one lady about knocking down spider webs around the front and back doors outside and her response was "why? You live in the country. They're just going to come back". They didn't even change the cardboard traps in the garage for over a year. We had to walk around with them and basically tell them where to spray. Very annoying. Then in June we had a technician named John and he did great. He came back this week and again was awesome. He was very friendly and did a great job. He knocked down spider webs and beehives outside, sprayed all through the house & around outside. He did what pest control is supposed to do. Without us having to coach him. If we continue getting service like that we'll keep the service but if we get service like we had previously I'll be going somewhere else.
Cary, NC
Rep was professional and answered any question I had during the visit.
Garner, NC
John is very friendly and always asks if we have any issues.
Raleigh, NC
He was polite and respectful. He ensured he wore the booties when entering the house. He also paid attention to areas where there may be hidden critters.
Durham, NC
Vernon was very helpful and thorough with the job.

Thank you.
Cary, NC
I am surprised that the tech did not come into the home to treat the insides. We had someone at home and he did come to the door. The call I received said that he would be treating the insides and out.
Durham, NC
Vernon is very professional and always takes the time to answer and questions we have. He is a fabulous representative for your company.
Clayton, NC
Right on time. Friendly and answered my questions and fixed my ant problem. Never had a problem with any of the technicians that have been here.
Apex, NC
Great service as usual! Always on time and friendly!
Raleigh, NC
Lack of communication. Appointment time was scheduled and no one came. Appointment was rescheduled without informing customer and someone just showed up with me not knowing,.
Fuquay Varina, NC
First off, he never covered his shoes like the others..Not that it's important but I thought it was a requirement. Also he asked do you want me to do the bathrooms? I thought they did every room. He didn't go along all the walls and I told him about bugs coming out every night above the fireplace, he said he would put some powder there never did.. finished and walked to his truck and never came in to tell me he was leaving. I had my payment waiting for him. It's still on my table. I should not have had to tell him what rooms to do.
This is the second time I've been disappointed in the service.
Garner, NC
I was not present when Home Paramount Pest Control came out and treatedthe house. I have seen ants inside the sunroom. Someone needs to come back out and spray around that area, maybe under the deck, not sure where they're coming from but they should not be showing up now since they just traded.
Chapel Hill, NC
We had a quick response to a nasty problem (a snake in our car). Alex and Tony were great. In fact, we are thinking about switching our service from Terminex to Home Paramount at the turn of the year. Many, many thanks. Dave & Lynn.
Raleigh, NC
Only had 1 bad experience in 2 yrs when you sent a different person for our first mosquito spray. Before this and after is always spot on.
Sanford, NC
Very professional, concerned about my needs and extremely personable. He is an asset to your company. Give him a raise - it is well deserved. :)
Raleigh, NC
Home Paramount does a great job. They are responsive and thorough. We are pleased with their work. Dave, the technician who came to our home for our last quarterly service was wonderful! He listened to me and took extra time to check on possible issues around our home.
Durham, NC
We are pleased with the service of Home Paramount, and have been for several years.
Apex, NC
Derrick took care of our house. He made sure all our key spots were hit.
Raleigh, NC
Our relationship with Home Paramount is through the tech. We finally appear to have the same tech for each service after going about a year with a different tech each time.
Cary, NC
Always very thorough and they take the time to explain the service they will provide. When I did have an issue they continued to come back until resolved. Which it was. I highly recommend Home Paramount!
Raleigh, NC
Been using Home Paramount for years. Vernon typically comes to my house, he's always super friendly and I can feel that I'm in good hands.
Cary, NC
Came home from work 30 minutes before my scheduled appt. only to find that the technician had already come and therefore did not spray the interior of the house. Will never do business with you again. Very unprofessional.
Raleigh, NC
The visit today was been better than previous visits. Service was more thorough.
Previous technician was lazy and did not seem interested in my last concerns.
Raleigh, NC
As always, courteous, prompt, efficient service...
Youngsville, NC
John was great. He was professional and knowledgeable.
Youngsville, NC
Spider nests on garage door were not treated as requested.
Apex, NC
Very professional, thorough service. We've had no problems since they've been working at our house.
Wake Forest, NC
John was on time, efficient, friendly and professional.
Apex, NC
Very courteous technicians who are willing to go above and beyond the standard service to make sure we stay pest-free.
Zebulon, NC
The service was great. My tech did a really good job.
Raleigh, NC
CAME ON TIME. EFFICIENTLY INSPECTED PROPERTY. THAT IS ALL IHAVE TO SAY.
Cary, NC
Very efficient & complete - always reliable and responsive. I will continue to use.
Raleigh, NC
Great polite professional knowledgeable to many characters required for survey.
Fuquay Varina, NC
The tech showed up within the appointment window. He quickly access the problem, set traps, and said he would reach back to me within 6 weeks or I could call if the issue has not been resolved. He was quick, pleasant, and professional. Great customer service.
Raleigh, NC
We have been pretty pleased with the service. At the most recent call, both gates to our backyard were left open after the service.
Raleigh, NC
Polite; friendly; efficient; on time; thorough; guaranteed; provides status on arrival.
Cary, NC
Derrick is very polite and professional. He was particular about covering his shoes when coming in the house to check the ant issue. I consider him to be an ideal representative for the company as a result of having got to know him over the period he has serviced my home.
Hillsborough, NC
Home Parmount is always here when they say they are going to be. This particular service was for my monthly mosquito spray.
Raleigh, NC
No problem with the technician. The residential mosquito control doesn't seem to be working. We continue to have extremely high number of mosquito's around the property, so many in fact they fly into the house if the door is left open for 2 minutes.
Steve Linkh.
Raleigh, NC
Love my guy!!! Does great work and always has a solution for my problem.
Holly Springs, NC
He listened to issues that I was having with specific bugs and areas, outside and inside, and applied appropriate chemicals.
Clayton, NC
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Apex, NC
Terrence & Derrick were very professional and
knew what they were doing. I feel very confident
in having them provide my pest control service.
They were very neat in their uniforms. Looking
forward to working with Home Paramount.
Chapel Hill, NC
Perfect. Vernon showed up exactly on time, answered all my questions, performed the service efficiently and was gone. Pleasant man. I trust him.
Lillington, NC
We love home paramount! The customer service is great! Our technician Derrick, is not only knowledgeable, but goes the extra mile every time he comes to ensure quality service.
Louisburg, NC
Everything was great. John does a great job, he goes above and beyond expectations every time.
Raleigh, NC
Vernon is great at serving. He's polite and patient and works around any situations that pop up around our home.
Apex, NC
Our experience has always been positive. Derrick our technician, is always friendly, courteous and efficient. Job well done.
Durham, NC
The technician was professional and courteous. He was respectful and knowledge about his job task. It was a excellent experience for me. Thank you.
Sanford, NC
Terrence is a great technician. He's always very friendly and very sociable. He discusses everything he finds and don't find. He will make suggestions on how to correct issues that he does fine.
Fuquay Varina, NC
Never got a call for an appointment. Never knew he was here. I was home all day - never heard the doorbell ring. How am I to know if our home was serviced?
Raleigh, NC
We like having Vernon treat our house. We would like to see more effective mouse treatment as the sticky traps and bait stations are no longer mitigating the mice. I'm having to use old school snap traps myself (perhaps you all could bait and set these)?
Raleigh, NC
The guy that performs the service does an excellent job.
Raleigh, NC
Generally I am very well satisfied with Home Paramount, however on at least two of the last several visits, the service guy (I think Vernon on both occasions, but not sure) has arrived at least a half hour earlier than the 3-5 time slot. On this visit, I had even asked for a 30 min warning call to ensure that someone would be there to handle our dogs. I did not get a call until he was sitting in our driveway 33 minutes ahead of schedule. This is a problem for managing a work schedule. I can't leave at a drop of the hat. Also, I cannot tell that anything was done about the ants we have had in our kitchen. There were no ants on Friday, so maybe he didn't think it was needed, but this was the specific reason I had called someone to come out. I thought he would still put something in the cracks to keep from a return issue. Now if the ants return, I have to schedule another visit with more time out of work to allow him into my house.
Apex, NC
It was a pleasure to received Derrick. A gentleman who respond all questions I had ,and explain well what he was doing. This Co. was recommended by an acquaintance and I recommend as well.
Raleigh, NC
Paramount has always been responsive when we had problems. We call, they come. Their regular visits are timely, and they call well in advance to schedule.
Raleigh, NC
Vernon is so nice and cordial. I'm very happy with the service provided.
Raleigh, NC
Vernon was very knowledgeable and avoided spraying near gardens explained why this was done.
Raleigh, NC
Vernon is always ready to address any issues. I look forward to him every three months.
Knightdale, NC
Technican was very through- explained the various applications. Please keep John on my route,.
Cary, NC
This is my third year with Home Paramount and so far they have been fine.
Sanford, NC
We have been using paramount for roughly 8-12 months. Paramount takes pride in service and it's one on one relationships with each customer. Derrick is who conducts my service and I feel like he and I have established a personal relationship. I will conclude saying that we found you guys at the Raleigh home show and as we are in the process of building a new home we look forward to taking you guys with us!! Thank you.
Sanford, NC
Very prompt and thorough....highly recommend Home Paramount!
Cary, NC
Jimmy was professional and very efficient. The service provided today was very good.
Cary, NC
They do a great job and wonderful customer service. We are very happy with their service...
Wake Forest, NC
We have been using Home Paramount for 5 years. We have them out quarterly to treat the exterior and interior house. They come out whenever we have problems beyond our quarterly service at no additional charge. The technicians are always friendly and considerate.
Raleigh, NC
First visit to our home. On time and professional. Pointed out some issues we need to address.
Raleigh, NC
Been using for about 5 or 6 rears at both my residential rental property and my home.

Excellent service, and very reliable.
Raleigh, NC
bEEN USING hOME paramount FOR SEVERAL YEARS. tHEY HANDLE ALL PEST CONTROL NEEDS AS WELL AS BED BUG ERADICATION.
Apex, NC
They've been good and came back whenever we had issues between treatments at no cost. We've had Derrick twice and he's been the best by far. Personable, takes time to explain what he does and give advice.
Wilson, NC
We have been with Home Paramount pest control for two years now. The service technicians are friendly and thorough. John did an exceptional job today!
Raleigh, NC
The tech was very professional. Took care of business.
Raleigh, NC
I have been using Home Paramont for 10 years and have good service. Have a problem with ant 🐜.
Clayton, NC
Been using Paramount pest control services for almost a year now so far we have not had any significant pest control problems..
Raleigh, NC
We have had Paramount for over a year. The technician is very thoughtful and through. He even picked up our dogs ball and put it aside so it wouldn't get sprayed.
Raleigh, NC
I have been using Home Paramount for 3 years and they are very responsive and accommodating. With this latest service call the 2 technicians spent a good amount of time examining my pest problem (carpenter bees), answering all my questions, and taking care of the treatment. They stayed around to make sure the treatment was working. I am a very satisfied customer.
Fuquay Varina, NC
I have been a customer of 4 years and have been completely satisfied with the services Paramount has provided.
Clayton, NC
We've been using Home Paramount for 15 years for pest control. The service has always been impeccable and very consistent.
Raleigh, NC
Years, techs have always been friendly & they always come right back out if I have a problem. Vernon is very friendly & deserves a raise.
Raleigh, NC
The office has been great to work with. The technicians have always been cordial but unfortunately I do not think I have ever seen the same technician twice. I think a consistent technician could be helpful because they would remember our trouble spots.
Sanford, NC
I have worked here for 3 & 1/2 years and we have used Home Paramount during that time.
Durham, NC
I've been using Home Paramount's residential services for approximately 4 years. The technicians are professional and prompt. Will continue to use this service in the future.
Willow Spring, NC
Been using for 2 years. Derrick is great! Very happy with service Derrick provides.
Sanford, NC
1 year The technician is the same all the time which is nice so he knows the house and what kind of bugs he sees and has seen.
Sanford, NC
I've been with paramount for about a week. I have had one service and so far so good.
Hillsborough, NC
Vernon is excellent tech hope to keep him as my tech for every keeps them bug away.
Sanford, NC
We have been consumers for about 10 years. The service we receive goes above and beyond our expectations. Even with the sometimes frequent employee changes our service has been spot on. They come whenever we call for service outside of our quarterly service quickly and effiecently.
Durham, NC
Home Paramount has been providing our annual termite inspection since we bought our home 25 years ago. Everyone has been great--responsive, professional, and prompt.
Sanford, NC
We have used Home Paromount over 20 years. We are very satisfied.
Raleigh, NC
I have been with home paramount for a long time now. I gave you a 5 star because you always ask a lot of questions about what we have for insects inside and the out side of my house. You are the best! Thank you for a job well done.
Chapel Hill, NC
5 years we have been using HP. They provide great service every 3 months. Well worth the $80 each visit. They spray inside and outside. They will come back if needed in between the 3 months if needed!
Holly Springs, NC
maybe five years or more, the service men and women are excellent and always on time and professional.
Garner, NC
We have been a customer for 2 yrs and love the mosquito monthly service. I highly recommend.
Fayetteville, NC
This was my first mosquito treatment. I was introduced to your company at the home show in Raleigh. The technician was very professional and friendly. He got right to the job and answered all of my questions. I have already recommended your services to several friends. I like that you called to reschedule my appointment because of predicted rain and that you call just before you come. You came promptly within the time frame you said. Thanks.
Fuquay Varina, NC
I signed up for your services at the Home Show because I have been searching for a pest control company that was family owned and operated. I was very pleased with the initial inspection Terrance did and the treatment Vinnie did!
Durham, NC
We've been using Home Paramount for almost 6 years. They treat the exterior of our home quarterly. I love finding dead bugs on the door step, and none inside! The technicians are polite and efficient. We also own a rental house and use Home Paramount there as well. I highly recommend Home Paramount for pest control!
Knightdale, NC
I like the service, however except for last service I had to call back for every time for the mole preventive. Which this is part of my contract, I know they didn't do it every service, so that means I was paying for something I paid for. Plus they send bill even though all the service was not completed and pending call back service was awaiting. Which I got a late notice, collection letter. They should review this before sending invoices, I am not paying when my service is incomplete. Next time this happens I am canceling. I shouldn't have to call every time for this.
Fuquay Varina, NC
We've been using Home Paramount for approximately 8 years. We started with the Termite Services then added the quarterly pest control service. Our backyard is wooded and drops to a creek bed so bugs in the summer are a problem. The quarterly pest control spraying is excellent. We have not experienced any asthma or allergy reactions to the treatment.
Sanford, NC
Home Paramount has been out pest control service since we most to NC in 1998. They came to our rescue during the sale of our home in 2010 and provided immediate inspection and documentation to keep the sale on track. Technicians have always been courteous and answered all questions.
Raleigh, NC
Vernon is a great tech and really does a good job.
Wake Forest, NC
About 10 years, Regular service quarterly. They finally got it that they should not call leave message and make appointment s for the very next day.
Cary, NC
I've been using Home Paramount for about 8 years and have always been satisfied.
Raleigh, NC
Home paramount got rid of the big bugs.
Thank you
They always will come back if you need them to.
Wake Forest, NC
I've been using Home Paramount for some 14 years and have enjoyed the very kind technicians that have come to my house. Very respectful of everything. Price is very competitive and most of the time lower than others.
Clayton, NC
20 months using HP. They are always prompt, easy to contact, and flexible for scheduling. I use them for insect control. Would recommend them wholeheartedly.
Raleigh, NC
We have used Home Paramount for over 5 years. We like the technician. He is very personable and does a great job.
Raleigh, NC
I have been a customer for about 5 years and in the past I have been very happy with the service and only had two different people that would come do the service and they were very helpful each time . Then within the last year the two left and the couple they have sent don't seem to be trained as well or they are in such a hurry and even though it's winter and I don't have a problem
I feel when spring comes I will and I'm not sure I will still be happy. The last two times someone came and sprayed I had so much spray on the floor and even on the bathroom rug and I don't want that person to come spray again . I never had to clean after them before and don't think I should have to now . I have small dogs and I worry about them getting the spray on them because it's all over the floor . Not too happy right now ,.
Business Owner's Reply · 3 years ago (Feb 20, 2017)
Thank you for taking the time to speak with me. I am glad we were able to resolve your concerns. Please feel free to contact in the future if you have any concerns. Thank you again for being a valued Home Paramount Customer!
Sanford, NC
we used to could set a time to have appointments scheduled around our work schedule. the automated phone system call reference your appointments does not give an option to schedule a time or reject the time offered.
Business Owner's Reply · 3 years ago (Feb 6, 2017)
We want to thank you for taking our call and resolving the issue described from your review. If you need any other assistance, please do not hesitate to call us at 888-888-4663.
Sanford, NC
I have been a Home Paramount customer for it seems like forever. Basically, It started with a termite treatment performed by a company that Home Paramount bought out. I have maintained that protection plus have Home Paramount come out once a quarter and treat for Ants, Spiders and other pests that come in from the outside. That service works so well that I have only had to ask them to come inside and treat for little small black ants one time. The technician at the time went outside and found where they were getting inside and treated that area as well. Since that time, the outside, and crawl space treatment has done an excellent job of keeping my house pest free.
Sanford, NC
I am using for about 3 years/ use residential quarterly service and once year termites service.
Raleigh, NC
Being with HP for 8 plus years and love there services and comment.
Raleigh, NC
Courteous service, service thoroughly performed qualified technician.
Rougemont, NC
I'm not pleased with the service I receive from your company. I've spoken to a service representative about the service and where it's lacking. I'm still not satisfied.
Business Owner's Reply · 3 years ago (Jan 24, 2017)
Thank you for taking the time to speak with me regarding your concerns. I am glad we were able to resolve the concerns you had. If you need assistance in the future please give us a call. Thank you for being a valued Home Paramount customer.
Cary, NC
Technician was friendly and treated every area I ask . She was very professional.
Fayetteville, NC
We have multiple properties across the east coast that we have used Paramount on and we are more than happy with their service and the professionalism of their techs. We use Paramount for our home and business as well. Paramount identified a problem in our home that was missed by another company, this saved us thousands in repairs and treatments. They are number one in our book for all of our pest control needs.
Raleigh, NC
We have used Home Paramount for over 20 years, first in Baltimore and now in Raleigh. They come 4 times a year and if we ever have a problem between those services they always come again without charge.
Durham, NC
Been using since September 2016. Main problem has been roaches. Service has reduced but not completely eliminated the problem.
Cary, NC
Been using 5plus yrs service is good. When there is proplem. They come out asap and take care of it.
Cary, NC
We've been using Home Paramount for several months now. Our technician has been very helpful in trying to solve our rodent problem.
Fuquay Varina, NC
Been using Home Paramount for 2 years. We use for general pest service and mosquito treatments. We have no pest issues and if we notice anything they are great to come back out.
Fuquay Varina, NC
We have been using Home Paramount for our quarterly pest control service for about a year now. The technician and the customer service members are always friendly and helpful.