Home Paramount
Home Paramount

Residential & Commercial Pest Control

Orlando, FL

4.1 · 130 reviews
4.1 · 130 reviews

130 Reviews for
Home Paramount

Groveland, FL
Yes I am , especially with the new guy Aaron...
Orlando, FL
Tank you good job.
Windermere, FL
Absolutely. Our technician, Nelson is always on time, extremely polite and very knowledgeable.
Longwood, FL
Daniel Barrera Was the technician who serviced my house. He did an excellent job. I recently discovered some
bugs in my kitchen. I am bug free now due to the thorough treatment Daniel performed in my kitchen.
Thank you Daniel.
Longwood, FL
I’m satisfied.
Clermont, FL
You sprayed for MOLES in my yard, so far I have't had enough time to see if your application worked yet.Get back to me next week and I'll let you know if there are any NEW MOLE holes in my yard.You may have to return with another application. For $130.00 it better work!
Clermont, FL
Service has improved dramatically in the last six months. Thank you!
Apopka, FL
I have no complaints at all. Your techs are friendly and very professional. Thanks!
Maitland, FL
very happy.
Winter Garden, FL
Very happy with your services.
Orlando, FL
Communication regarding scheduling appointment times and days. And then receiving voice messages that are different.
Orlando, FL
We are not satisfied. You cannot seem to get anything right. You have missed appointments. You have showed up without confirming appointments even though you have it in your invoices "confirm appointments"!.
Now you are billing us for service that we did not request or confirm. Now we received a bill after you said you would take it off our bill invoice 4164238. Please issue a credit. We are sorry you bought out Eagle. They did a good job and were very easy to work with. You should follow their model.
Clermont, FL
So far, I am very satisfied with my lawn care and hope this continues into 2020.
Kissimmee, FL
Customer Service is amazing!
Oviedo, FL
Nice job & reliable.
Orlando, FL
Excellent Service, professional staff! Thank you.
Orlando, FL
Nelson is great!
Altamonte Springs, FL
Nelson had done an excellent job servicing our home with good results. Professional and helpful, he takes the time to explain what he is doing and why.
Linda W.
Groveland, FL
yes so far.
Longwood, FL
We are very happy with service - very professional and much better than previous provider.
Kissimmee, FL
Arrived on time, listened to our concerns, checked in on everything we needed answered and then left us with the full findings from his visit. I know this plan will resolve our issue.
Orlando, FL
We only have Home Paramount do the outside of our home and so far the first four to five months their treatment seems very effective.
Clermont, FL
Ruined my lawn and there has been some attempt to mitigate the damage but appears to be too little too late.
Always professional always on time always friendly always willing to go above and beyond.
Clermont, FL
Paramount accomplished more in one treatment than my previous lawn service was able to do in several months. The weeds are gone, and I’m very pleased.
Orlando, FL
great.
Clermont, FL
Happy with the service, however, they are supposed to call before they come. That never happens. Very dissatisfied with this aspect.
After a horrible first 6 months it seems the Orlando office is finally doing what they should have all along. Customer service is 75% better, communication is better and the amount of stress has been reduced. Thank you to the new Manager in the Orlando office.
Orlando, FL
very happy with the service. Nelson, the technician assigned to my house has been amazing.
Groveland, FL
Seems fine.
Winter Park, FL
EXCELLENT service. Thanks Danny and Freddie for such a professional and friendly encounter in caring for our home. We find the same is true when interacting with office staff as well.
Orlando, FL
Very pleased.
Minneola, FL
We are very happy with the Home Paramount service. The technician, Dallas, who came to our home is very polite, efficient, and he answered all our questions. We highly recommend him!
Orlando, FL
Arrived during the hours promised, friendly professional, familiar face. Job were done.
Orlando, FL
Hello,
I wanted to make sure that Home Paramount was aware we had another 5 star excellent experience with our tech Geovannie.
He is always so professional, knowledgeable, and courteous.
Please ensure his management is aware.
Thanks,
Angie and Jack Barnes.
Clermont, FL
Cory your field rep is nice .Management and Customer Service responding to my numerous inquiries are horrible.We almost lost most of our lawn early spring/summer.We are in our 70's and have never done as much back breaking weeding after chinch bugs invaded our front yard.We were promised it would be taken care of.The last treatment was supposed to be a comp re treatment.Today we received ed a bill which we won't be paying. I have filled these out plus talked to customer service etc.I don't think anyone reads,responds or cares.
Please discontinue service.I believe I'm the last in our neighborhood to quit.
Kissimmee, FL
I received a call on Sunday with my appointment for that Friday between 8-10 am. I listened to the message twice to make sure I had the information correct. I already had an appointment for that Friday morning but I rescheduled so that I could be home when the tech came to service my home. I wanted to be home because I’ve had a massive problem with ants this year and I wanted him to be able to spray in the house too. So Friday morning I waited and waited for the tech to arrive and I finally made a phone call to you only to find out that You had me scheduled for the following Wednesday. When I told the person who answered the phone what had happened and I let him know that this mess up and an appointment for the following Wednesday we’re not acceptable to me, he was able to arrange to have my tech come that day. I think you really need to listen to the preprogrammed call before scheduling an appointment. Your error messed up my whole day and needless to say I was really irked. I have decided to give you one more try but please pay attention to what those calls tell the customer. If not, I will find another company to service my home.
Groveland, FL
Not really very pleased...first of all, I have requested more than once to be notified of an upcoming appointment & time for me to confirm it. Last week, unbeknownst to me, the technician was standing at my door. He claimed that he is “ not permitted” to call ahead. Please explain why.
Last night my daughter went to take a shower and there was some sort of SPIDER —- more than 3 1/2” wide!!
Please call to send someone out to more aggressively treat the outdoor areas.
Thank you. Denise.
PS I would also like for someone to call when they are at the gate so I have time to deal with the dogs.
Kissimmee, FL
Nelson the service guy is very helpful.
Sanford, FL
I am very pleased with the thorough and professional service that I have received from both technicians that have come to my home. They are prompt and reliable to be there when they say they will. Thank you Home Paramount for making an undesirable problem a pleasant experience.

Linda Hancock.
Lake Mary, FL
Don't like the automated reminder. No room for specific instructions for each home.
Groveland, FL
Not yet. Still have roaches!
Clermont, FL
I am happy with the service l talked to tech while he was here and assured me he getting a handle on the weeds.
Orlando, FL
Nelson is always on time and is a very nice tech. He always tells me that if I see any bugs to please call the office for a re-spray.
Lake Mary, FL
Very happy! My technician is punctual, polite and very thorough! I couldn’t be happier with his service!!
Orlando, FL
Please email me a copy of the paramount report for DOS 11/5/19 to sbass10709@yahoo.com; also check was written for the amount $152.00 in error and subsequently cashed on 11/7/19. Please note overpayment of $100.00 to be applied to 2 future exterminations in 2020. Thank you.
Clermont, FL
Before Home Paramount took over originally from the Bug Smith my yard/grass was in awesome shape. After you it over it steadily went down hill. After several calls and a couple of service techs I think you are on the right track for it to come back again. It definitely is not what it used to be but you are making progress with your new tech. I thank you for that. Please continue to monitor my yard so maybe some day it will be like it was before you took over. thanks.
The new tech seems very knowledgeable and works hard when he is here.
Clermont, FL
We were there at the house for a couple of weeks in October and the weed population seems lot more under control and much better. Thanks! We'll be back in January thru April. See you then! Happy Holidays!
Debary, FL
Thanks for being so great I have not seen bug one in my house since you started protecting it. The service representative that I had this past week was fabulous and took the time to explain things to me when I had a question. Excellent Service always.

Thanks a bunch,
Kathy Erthal.
Lake Mary, FL
Great service very fast! Only con is second time they arrived outside the original window.
Deltona, FL
Daniel was great! He was knowledgeable, professional and understood our needs. He represents your company well!
Orlando, FL
Home Paramount was helpful, reasonably priced and prompt to complete my request. I appreciate their great customer service.
Minneola, FL
I really need to rate the indoor bug prevention and the lawn weed/bug prevention separately. I’m very happy with our indoor prevention. I hardly ever see any bugs indoors anymore, thanks to Dallas. Our lawn has become terrible in the couple of years since the company we were with sold out to Home Paramount. We had a new lawn, an now it’s full of weeds. Finally, Home Paramount has hired Corey (I believe that’s his name!) for our lawn. Finally, they have someone who knows how to treat lawns! The verdict is still out, because Corey has only begun the arduous task of turning our lawn around, but I have hope that it will look beautiful again.
Winter Park, FL
Service is great-after having the same “bug man” for over 20 yrs,
I was skeptical about having a lathe company take over.
They are great!
Howey In The Hills, FL
So far each treatment has had some challenges. Things like me calling to set up service or the no one showing up for a scheduled appointment (twice). Then showing up at a time that was not agreed to. Additionally, this service was to be every other month, but I have been billed multiple times for monthly service. Confusing and disappointing. Also, 8 yrs ago I hired a lawn care service to treat mosquitos in my yard and after one year they were gone. For 7 yrs, little to no mosquitos in my yard. I eliminated that service to save a few dollars by going with Home Paramount and guess what is back this season...mosquitos. Not just a few but they are swarming. Everyone in my family (5 of us) cannot even go into our yard this fall due to the swarming mosquitos. When I talked to the tech, he said Home Paramount does not treat for those. It has been a serious of these things that lead to disappointment. Open to a conversation if needed.
Sanford, FL
Superior Service, Thank you.
Clermont, FL
on time great service.
Winter Park, FL
Excellent service and the technician is very knowledgeable!
Orlando, FL
Yes I am satisfied with your service. Thank you.
Orlando, FL
Giovani represents the company very well...he’s polite, congenial.
Orlando, FL
Mr Wisky did a great job educating me on the service he was providing. Great customer service any time I call.
Groveland, FL
Yes I’m pleased with the service Paramount provides.
Orlando, FL
Love your service so far!
Groveland, FL
These guys do a good job. They let you know when they are coming, they show up on time, and they inform you of all they plan to do........if you should happen to ask.
Clermont, FL
I am really satisfied with the work Cory did, Would highly recommend Paramount for doing such a good job.
Clermont, FL
Corey is respectful and professional!
Orlando, FL
The service was very professional, and the technician was very informative.
Clermont, FL
not very happy, lawn is full of weeds , discolored. currently looking for another providor.
Apopka, FL
I would like someone to call me ahead of time so they can spray the inside of the house.
Clermont, FL
Not happy one iota,picked 12 bags of 42 gallons of weed from my lawn and still picking since came home September 17th,like i said previously,NOT HAPPY! PERIOD.
Minneola, FL
No, not happy with your service lately. My husband and I are looking for a replacement.
I have appts. cancelled the day of & several times. I don't know whether you are doing the inside or outside by the appt message that is left on my phone.
Orlando, FL
Good job.
Orlando, FL
always nice and professional, free returns when you miss them, great value for the $$.
Oakland, FL
i keep pulling weeds, and the fertilizer sucks.
Orlando, FL
The technician was very professional asking if we had any problems with bugs.
Clermont, FL
I have noticed a decline in quality of the Products you are using. My lawn used to be very nice when you were Bug Smith. Your effectiveness has slowly declined. Weeds are slowly developing and dead spots are appearing. Sorry.
Maitland, FL
Very pleased with the service.
Clermont, FL
Excellent Service.
Orlando, FL
Your Tech seemed knowledgeable and went about his work smoothly.
Orlando, FL
Thank you for taking care of everything for our family.
Winter Park, FL
Giovanni and team are really professional and great to work with.
Clermont, FL
Still seeing a lot of ants on our lanai after treatment last week. The main reason we like lawn treatment is ants.
Altamonte Springs, FL
The rep did not come with Ladder and this time did not come back and the performance was poor.

Not satisfied.
Orlando, FL
Our technician always is courteous and thoughtful. Great job!! No more bugs!!
Groveland, FL
I was not home at time of service.
Orlando, FL
Great job!! We would like to keep Geovannie as our technician.
Clermont, FL
Good service.
Orlando, FL
Nelson very neatly dressed and polite.
Name on Acct should be:
Anne Bradner
Thank you.
Clermont, FL
Am I happy with your service? The answer is no! It was my understanding that Paramont would keep an eye on our lawn, and do whatever is necessary to keep the weeds and or bugs from destroying parts of the lawn! Part of our lawn has been replaced with weeds! What can you do to restore our lawn to the way it was one year ago when you started?
Groveland, FL
So far so good.
Mount Dora, FL
Tech was very nice and got the job done quickly. Good job.
Oviedo, FL
We are very happy with Home Paramount. Giovanni did an excellent job 3 months ago and again this month. The fact that we are not seeing cockroaches (only dead ones) and a while back makes us very happy. Giovanni is an excellent representative of your company!!!
Clermont, FL
All was well but it was raining so hard! I have questions.
Orlando, FL
Unfortunately we are still having a mouse/rat issue and have not got much direction from you.
Clermont, FL
Very thorough and took his time.
Kissimmee, FL
Friendly and respectful. Thank you guys.
Mascotte, FL
No one called me 15 minutes before arrival as requested in my account which required a second visit from your employee to do the inside of home.
Clermont, FL
Still having major scheduling issue with Home Paramount. Sometimes they don't call to schedule at all, sometimes they schedule but then don't show up, just had them call me because they had me down for a re-check, and they didn't know why I needed one, but I didn't call for a re-check in the first place...the Orlando office is a hot mess.
Winter Park, FL
Very Pleased !!!
Saint Cloud, FL
I had to call multiple time to determine when I was to have service. My lawn isn't looking that good and i have weeds. I was booked for a service and i was missed due to lack of technicians. I asked for extra spray for earwigs in yard - we'll see how it goes and if this last treatment helped?
Clermont, FL
I have had issues the last two appointments where I get a phone call advising me that a technician will be there on a certain date and time and both times they were a no show. I had to call to follow up then someone was sent out.
Clermont, FL
Yes really nice kid . Dallas does a great job!!!
Groveland, FL
You did not service our lawn you did the lawn nextdoor.
Winter Park, FL
Yes very happy.
Clermont, FL
So far so good. The outside will be done next Thursday due to storms.
Kissimmee, FL
Great service!!
Orlando, FL
Geo is professional, friendly & knowledgeable. Willing to work with me to meet my time frame requirements.
Clermont, FL
still have weeds around trees ! i don't think i should have to buy weed killer and apply it myself.
Groveland, FL
Dallas is a pleasure to deal with. I have had a couple of issues and he showed up immediately and got the job done!
Orlando, FL
Since we have transitioned over from the previous company, we have not had a schedule or visit correct until recently which is only due to your service tech, Giovanni. You were scheduled to come to my house and I took the morning off work to do so. No one called and no one showed. When I called the office, no one apologized for the inconvenience. You scheduled me for another visit in which the gentleman came out and treated. Then, the following month, I was left a note on the door saying sorry we missed you. At this time, I asked customer service what happened as I was never called. I was informed I was on automatic scheduling and if the voicemail picks up it just assumes it is a yes and schedules the service. I immediately asked to take me off automatic scheduling and place me on manually. The customer service person really was not the smartest in the bunch because she couldnt understand why I wanted to be removed from automatic scheduling. I asked her to please schedule my next visit for July instead of June because the gentleman was just here in May and we are an every other month customer. She couldn't understand this and stated, "well, I'll just put that you refused this months service. " Its now July and I come home again to a note on my front door saying sorry we have missed you from your company. Once again, I dont understand why this is happening and being scheduled without a phone call. I call customer service but no one answer. I then call my service tech, Giovanni (ray of sunshine and has a brain) and apologize to him for wasting his time when I never got a call. He reports he is going to tell his immediate manager and get me on manual call scheduling and let him know the trouble I'm having. We then scheduled ourselves for the following week. The visit went terrific and all was completed. If it hadn't been for Giovanni, I seriously would have gone with a different company.
Clermont, FL
No I am not happy with your service and have not been for quite some time. After 4 missed appointments you finally showed up. I watched the service this time because I was wondering why weeds were growing and my back yard grass was slowly disappearing. The technician initially did a good job spraying chemicals with the hose; however, when it was time for the weed killing chemicals he spray a few weeds in a small area (less that 20' x 20' area on a 1/2 acre lot) and then quickly left. No wonder the weeds are out of control in my rear yard. He did not leave the normal receipt at the house. I left message and later talked with Steve the manager and he said he'd return the next day (today 7/10/19) with the technician and he'd take care of the problem. Guess what? No one showed up again. Of course I was charged full price immediately for a crappy job.
Winter Garden, FL
I am very disappointed that your two best techs (Sean Hendricks and Marc Santiago) are no longer with your company! They were my reason for staying with your company so long. I will leave it at that. :(.
Longwood, FL
Please call and check with me before serving 514 Lake Dora Road.
Do not come on July 8.
Thank you.
Winter Garden, FL
Lots of weeds in the yard, especially dollar weed.
Apopka, FL
At this time no service has been used. Gordon Irwin.
Orlando, FL
So far it has been fine. Giovanni seems to be thorough and courteous.
Orlando, FL
Extremely happy with your service and professionalism. Your whole staff is amazing. Looking forward to many years of relationship.
Clermont, FL
Yes!!
Groveland, FL
My lawn looks fantastic.
I need to let you know that I am moving in July.
I need you to cancel the automatic financial deduction for service. I told the young man that was here Wednesday, he wrote down the discontinue notice.
Thank you for your excellent service.
Jerry Rodgers.
Clermont, FL
Very Satisfied, so far. I am a new customer, Eagle Pest Control in Orlando Fl.
Groveland, FL
Company called in advance to confirm day and time when chemical treatment of yard would be done. On that date (and at that time), the crew showed up, knocked on the door to let me know what was going to be done that day, and the post-treatment watering schedule I should follow. All in all, thoroughly professional from start to finish.
Giovannie was fabulous! He was extremely thorough and knowledgeable.
Altamonte Springs, FL
Professional, courteous and detailed service.
Winter Park, FL
On time and very cordial.
Orlando, FL
Not sure yet. Still seeing the bugs. Giving it one more week and if it continues will not use your service any longer. I paid enough for the first visit and should not be seeing offspring any longer.
Winter Springs, FL
Danny was great and did a bang up job. 😁😁.
Maitland, FL
Sean was extremely knowledgeable and professional would like him to be my regular service representative.
Eustis, FL
I paid 185.00 for your bug service and there are still mud rubber nests and wasps nest around my carport, house and back porch... these need to be addressed.
Minneola, FL
Every since we had to switch from bugsmith to Home Paramount. I've seen a few roaches in my kitchen here and there.
I don't think you use the same program or the same care and attention to detail as the bugsmith did. The tech that was at my house in May this month was very knowledgeable and competent. I just think the treatment he has to use doesn't work as well.
Leesburg, FL
I am happy with the service. However, no marking was left on our lawn to show that pesticide had been applied. We used to have a little post with a note showing that this had been done. I called the office and they told me someone would put up the sign. No one did. There are a lot of dogs here in this neighborhood, and I don't want them to get sick.