Masters Touch Pest Solutions
Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.9 · 123 reviews
4.9 · 123 reviews

123 Reviews for
Masters Touch Pest Solutions

Glenmoore, PA
Your account manager Jon was outstanding!
Glenmoore, PA
The service was excellent as always. Our technician, Joey, who came the same day I called, handled our yellow jacket invasion professionally and with a friendly, informative manner.
Coatesville, PA
Tech was awesome. Very helpful and friendly.
Chester Springs, PA
on-time, excellent communication, more thorough than I paid for.
Business Owner's Reply · 5 days ago (Sep 18)
Our customers are very important to us-we aim to provide the best experience in the industry!
Coatesville, PA
Good Job, Looking forward to results.
Business Owner's Reply · 5 days ago (Sep 18)
We offer a 100% satisfaction guarantee! Keep us posted if you are having continued concerns.
Exton, PA
Thank you so much! I'm very satisfied with the service and the quick response. Those European hornets are scary!
Business Owner's Reply · 5 days ago (Sep 18)
Your welcome! We are happy that we were able to help!
Malvern, PA
It started out a problem from use in the past years- they corrected the issue and made a renewed inspection which corrected this past issue- Thanks.
Business Owner's Reply · 5 days ago (Sep 18)
I am glad we were able to resolve any misunderstanding. Thank you for choosing Masters Touch!
Honey Brook, PA
Tech did a great job removing a large hornet nest on my property.
Business Owner's Reply · 5 days ago (Sep 18)
So glad we were able to help!
Exton, PA
Joe arrived mid afternoon. He assessed and took care of our yellow jacket problem in less than 10 minutes. He was thorough in his explanation of the two step process and ensured us the pests would be gone in 4 - 7 days. HA. It was more like 4 - 7 hours. Thank you. Happy to use our front porch again.
Business Owner's Reply · 5 days ago (Sep 18)
It is good to hear you had such quick results-thanks for sharing Denise!
Thorndale, PA
I was very satisfied with the visit on Wednesday. I have not seen any bees in the
hive area. I have not been out very much but try to check from the window. I wil continue to check on it this weekend. The tech was very friendly and explained how
the white powder should work.
Thanks.
Business Owner's Reply · 5 days ago (Sep 18)
We appreciate your review and are happy you received good results from our service!
West Chester, PA
Thank you for your prompt help with the ant problem. They are gone!!
Business Owner's Reply · 5 days ago (Sep 18)
Glad we are able to resolve the problem. We are here if you need us :)
Exton, PA
Great Service
Reasonable Prices.
Business Owner's Reply · 5 days ago (Sep 18)
Thanks for sharing Bill!
Chester Springs, PA
Master Touch tech was very professional and timely. He treated the yellow jacket nest near the front doors of our school. Within 24 hours the nest was dead. Good job.
Business Owner's Reply · 5 days ago (Sep 18)
Thank you for choosing Masters Touch for your pest control needs!
Exton, PA
Very pleased with the service we have received. Our bug problem is slowly being resolved. Technician has been very nice and professional each visit stating that progress is very good in controlling the centipedes.
Business Owner's Reply · 5 days ago (Sep 18)
We like to educate our customers so they can have an understanding of what to expect after our service. Results can take time depending on the situation. Thanks for your patience!
Downingtown, PA
Very happy with your service, also happy with your service technician, told him I was having problems with spiders and he was happy to take care of them.
Business Owner's Reply · 5 days ago (Sep 18)
Customer service is our #1 priority-thank you for recognizing our efforts.
Coatesville, PA
I am always happy with the service Master's Touch provides. Always professional,polite and helpful.
Business Owner's Reply · 5 days ago (Sep 18)
So glad we are providing service you are happy with and appreciate you sharing your thoughts!
West Chester, PA
Great service.
Business Owner's Reply · 5 days ago (Sep 18)
We try our best everyday!
Downingtown, PA
I contacted Masters Touch because I needed some work done in advance of selling my house. Jon and Kurt came out and reviewed the whole site with me and made recommendations on how to best treat my property. They were very courteous and extremely professional. I would recommend them highly.
Business Owner's Reply · 5 days ago (Sep 18)
Thank you for expressing your confidence with our team Bill!
Parkesburg, PA
So happy with our service! They come when they’re suppose to, took care of our initial problem within days and our problem continues to be solved with the March-October plan!! Wouldn’t go anywhere else, awesome pricing for their services. Super nice staff.
Business Owner's Reply · 25 days ago (Aug 29)
Thank you for such kind words
Jacquelin! So wonderful to hear that you are pleased!
Chester Springs, PA
Prompt..efficient and knowledgable. Problem taken care of in one visit.
Business Owner's Reply · 25 days ago (Aug 29)
Thank you Bruce for your review and we are happy to hear that treatment was fast and effective!
Coatesville, PA
Have been using Masters Touch for years for home and business clients. They are always quick to respond, very thorough and their pricing is always fair. We never have complaints or call-backs as the job is always done right the first time. Their inspectors and staff are polite, knowledgeable and always respectful. Highly recommend!
Business Owner's Reply · 25 days ago (Aug 29)
Thank you for your recommendation and your continued business!
Wynnewood, PA
This is the second year I have needed your service. I have been so pleased at how promptly you come to deal with my bees. Last year yellow jackets in the stonewall of the house, this year it was a paper hornets nest over the lawn and a yellow jacket nest next to the driveway. You did a wonderful job.
Mrs J, Wynnewood, PA.
Business Owner's Reply · 25 days ago (Aug 29)
Mrs. J, thank you for your business. We are happy that you have trusted us to handle the pest problems round your home. Please let us know if you have any further issues-we are here for you when you need us!
Exton, PA
So far I am very happy with the service I have received. You came to treat the carpenter ant situation within the same week of my call. You explained what you would do and how you would do it and answered my questions. Your exterminator came and treated and answered my questions as well and now I must give it two to three weeks for the treatment to fully take affect. Thank you very much for your timely service. I will keep you posted on the progress.
Business Owner's Reply · 25 days ago (Aug 29)
Hi Lisa, we feel educating our customers on the treatment process is a big part of a successful service. Please keep us posted on the progress and know we are here if you need us. Thank you!
Chester Springs, PA
You folks do a very effective job and are efficient and pleasant to boot.
Business Owner's Reply · 25 days ago (Aug 29)
Such nice words to hear William! We work hard to keep our skills sharp for our customers :)
West Chester, PA
I was very pleased. The whole process went quickly and bees are gone. Thank you.
Business Owner's Reply · 25 days ago (Aug 29)
Great news Doug! Thanks for choosing Masters Touch and please let us know if there is anything else we can help you with in the future!
Glenmoore, PA
Timely, efficient service!
Business Owner's Reply · 2 months ago (Aug 2)
We appreciate your review Rodney! Thank you for choosing Masters Touch for your pest control needs.
Glenmoore, PA
Excellent service. Seemed like he was at my house before I hung up the phone. Joey was very personable. It was very obvious that he really knew what he was doing. He took care of the big yellow jacket quickly and prodessionally. And he really rocked the bee suit!
Business Owner's Reply · 2 months ago (Aug 2)
Thanks for the excellent rating Peggy! We pride ourselves on staying on top of the latest products to treat in the most effective manner while protecting our team as well!
Chester Springs, PA
We have a home that we are renting in Chester Springs while we are living in Florida. Our experience with Masters Touch was excellent from talking to the office to the feedback from the technicians. We would highly recommend their service and thank you.
Business Owner's Reply · 2 months ago (Aug 2)
Hi Jean, thank you for sharing your experience with Masters Touch! It feels great to hear we were able to help out your tenants!
Downingtown, PA
We had a yellow jacket nest in our wall and ceiling, we could hear them scratching in the drywall. I called and they came out the next morning and by lunchtime all sounds and activity were gone and stayed gone!! Thank you so much for your responsive and effective service. - Jen.
Business Owner's Reply · 2 months ago (Aug 2)
Awesome to hear Jen! Thanks for sharing your comments!
Chester Springs, PA
Service and customer oriented. Quick response to unexpected problems.
Business Owner's Reply · 2 months ago (Aug 2)
Glad we could help Bruce! We really love taking care of our customers!
Chester Springs, PA
You guys do a great job.Thank you.
Business Owner's Reply · 2 months ago (Aug 2)
Marianne, thank you for choosing Masters Touch as your pest control provider!
Downingtown, PA
Thank you Kurt for you excellent service. You went above and beyond your call and expectations for the visit. Your knowledge was enlightening, and you certainly showed your experience and guarantee of resolution. Master's Touch will certainly be a high recommendation for the future.

Charles Pierce.
Business Owner's Reply · 2 months ago (Aug 2)
We appreciate your recommendation Charles and are glad Kurt was able to help you with your pest concerns. Our team is here when you need us again!
Wayne, PA
Excellent seeing.
Business Owner's Reply · 2 months ago (Jul 29)
We are totally okay with an excellent rating - thank you so much Paula!
Exton, PA
Technicians respect your property and are extremely courteous.
Business Owner's Reply · 2 months ago (Jul 29)
Thank you for acknowledging our staff Charles. We really work hard to provide the best experience for our customers!
West Chester, PA
On time and did a super job. The ants weren't real thrilled but they will get over it. Tech explained everything and left us with a check of how the process works. Thanks.
Business Owner's Reply · 2 months ago (Jul 26)
Hi John, so glad to hear you were pleased with our service! Thank you for choosing Masters Touch!
Glenmoore, PA
Ant problem- solved!! And quickly, thank you!
Business Owner's Reply · 2 months ago (Jul 23)
Great news! Thanks for choosing Masters Touch Diane!
Chester Springs, PA
I am very happy with Masters Touch and find them to be very attentive to my panicked calls. My problems run the gambit, from spiders, ticks, rodents, and woodpeckers.
Business Owner's Reply · 2 months ago (Jul 23)
We are glad to be your full service pest control company Sharon. Thank you for choosing Masters Touch for all your pest control needs!
Downingtown, PA
i was home when tech arrived...didnt hear door bell because i was in basement. since master touch is so into non human contact was expecting a text or phone call advising eta. sooooo.... i donot know if the shed was sprayed since the invoice doesnt clarify that concern.
Business Owner's Reply · 2 months ago (Jul 23)
Robert, our customer service department reached out to discuss your concern, please contact our office if you need further clarification. Thank you!
Exton, PA
Excellent response form the office and the service tech was prompt, quick and effective. Job well done.
Business Owner's Reply · 2 months ago (Jul 23)
Glad we could help! We appreciate your business and sharing your experience.
Downingtown, PA
Great service, prompt and flexible scheduling of service, knowledgeable, professional and polite technicians.
Business Owner's Reply · 2 months ago (Jul 23)
Mark, thank you for your kind words. We are proud to offer service we can stand behind!
Coatesville, PA
Service is good and complete
Service techs are courteous.
Business Owner's Reply · 2 months ago (Jul 16)
Edward, thank you for sharing your comments. We are proud to offer quality service!
West Chester, PA
Yes, I am very pleased with Masters Touch Pest Solutions service. The service person was on time, courteous and explained what to expect within a few days after the treatment. I even asked him to come back into the house to treat another area in the home that I had forgotten to mention to him when he first came. He was most accommodating to my request to come back in even though he had finished
treating for carpenter ants outside. Your quote was also more reasonable than other pest control companies I spoke with by phone.
Business Owner's Reply · 2 months ago (Jul 11)
Great to hear that you were pleased with our service Gretchen! Thank you for sharing!
Exton, PA
Joe listened to a few specific concerns we had, answered our questions, and proceeded to explain what he was going to be applying to the exterior of our home. We have full confidence in Masters Touch, as they have always come through as far as resolving our pest problems when we’ve contacted them in the past. Masters Touch is a top-notch, professional, knowledgeable local company that we highly recommend.
Business Owner's Reply · 2 months ago (Jul 11)
Good morning Mr. Coatsworth, Thank you very much for your sharing your thoughts about your experience with Masters Touch. We appreciate the recognition and are happy to provide service for you!
West Chester, PA
Your technician was the most professional tech I have ever seen. He does I great job and is concerned about the clients to Property as well. No bugs since I started using your service. Thanks.
Business Owner's Reply · 2 months ago (Jul 10)
What great news to hear Jane! We are thankful for you sharing your comments!
Glenmoore, PA
They were great! haven't seen a single ant since they came!
Business Owner's Reply · 3 months ago (Jul 2)
Hi Sharon, thanks for the nice compliment! We appreciate hearing from you!
Downingtown, PA
Tech that came to home, very knowlegable and thorough. Thank you!
Business Owner's Reply · 3 months ago (Jul 1)
Thank you for your comments Greg and Ruth!
Oxford, PA
Representative was very courteous and friendly. Did his job and left.
Business Owner's Reply · 3 months ago (Jul 1)
Thank you for contacting Masters Touch for your pest control needs Joan. Please keep us in mind for any pest concerns in the future!
West Chester, PA
Professional and pleasant.
Business Owner's Reply · 3 months ago (Jul 1)
Masters Touch offers professional pest control with a personal touch, thanks for the opportunity to provide service for your home Susan!
Coatesville, PA
Great service...technician very knowledgeable, professional and friendly.
Business Owner's Reply · 3 months ago (Jul 1)
Glad you were pleased with our technician and service Joe!
Exton, PA
This is at least 2 times that we were not notified you were coming to do work. I would like notice of our service.
Business Owner's Reply · 3 months ago (Jul 1)
Hi Carol, we have several different methods of notifying customers of upcoming appointments. I have reached out to see if we need to update account information to serve you better. Thank you for letting us know.
Malvern, PA
We had a problem with ants. We called Master Touch and they were at our home within 24 hours. Our technician was thorough and professional. Thank you VF.
Business Owner's Reply · 3 months ago (Jun 27)
We aim to please! Thank you for your comment Enza!
Malvern, PA
Problem solved! Excellent service both in and out of the office. The gentlemen who came were top notch.
Business Owner's Reply · 3 months ago (Jun 27)
Hi Susan, we appreciate your comments and are so glad you are pleased!
Downingtown, PA
Very happy with service.
Business Owner's Reply · 3 months ago (Jun 24)
Hi Diane,
Thanks for sharing your thoughts about Masters Touch!
Kennett Square, PA
The technician was very friendly and explained what our problem was and how best to rectify the problem. We called your office and the receptionist was very professional and friendly. He came out the next day. We are happy with your service.
Business Owner's Reply · 3 months ago (Jun 24)
Hi Richard,
We appreciate your comments about service and like to know you were helped by our friendly and knowledgeable staff. Thank you for choosing Masters Touch!
Downingtown, PA
Thanks for taking care of my home. Really gives you a peace of mind you don’t have to worry about anything. Thanks again.
Business Owner's Reply · 3 months ago (Jun 24)
Thank you for choosing Masters Touch as your pest control provider. We are proud to offer professional pest control with a personal touch!
West Chester, PA
Masters Touch Pest Solutions is an excellent, fantastic, very customer friendly and most of all their Techs are just beyond reproach. I want to especially recognize Ernesto, who is one of kind. He is what every employee would want to have in their business. Great company.
Glenn L.Fricke - West Chester, Pa.
Business Owner's Reply · 3 months ago (Jun 24)
HI Mr. Fricke, Thank you for taking the time to share your thoughts and recognize Ernesto. We take pride in being the best pest control provider and appreciate your recognition!
Exton, PA
The agent was very friendly and sprayed the areas as requested. It was quick and easy.
Business Owner's Reply · 3 months ago (Jun 27)
So glad we were able to help Cathy!
Downingtown, PA
The tech was really thorough in his Check.
Business Owner's Reply · 3 months ago (Jun 27)
Thank you for sharing Reita!
Malvern, PA
Master's Touch came to the door to describe everything they were going to do. I described a particular pest problem and the technician specifically addressed that problem in addition to the normal quarterly service.

I am very satisfied with Masters Touch Service. Thanks,
Tony.
Business Owner's Reply · 3 months ago (Jul 1)
Hi Tony, We strive for 100% satisfaction for our customers. Thanks for sharing your comments and for choosing Masters Touch!
Chadds Ford, PA
We have used Masters Touch for years. We have an all cedar contemporary home. Carpenter bees and woodpeckers love to eat our house. Master Touch sprays the house yearly and the bees are not a problem any longer. No bees, no woodpeckers!
Business Owner's Reply · 3 months ago (Jun 27)
Masters Touch likes to find the right solutions for problems-we are glad we have been able to help with your situation Rob!
Glen Mills, PA
Masters Touch Pest Solutions has BEEN the solution for us! Living on a property that includes two rented cottages along with the main house, and not too far away from a large restaurant, we had an ongoing problem with "unwelcome guests" until we hired Masters Touch. They have practically eliminated the problem in the house and the cottages. The employees are professional, competent, helpful and courteous. If we mention any other problem that comes up, such as ants in an extended rainy season or yellow jackets in the stone wall by the drive, they are glad to take care of it. We've had great service for several years now, and I gladly recommend them.
Business Owner's Reply · 3 months ago (Jun 27)
We are proud to service our community and have for over 25 years. Thank you for allowing Masters Touch to provide service for your home!
Berwyn, PA
Happy with the comprehensive service.
Business Owner's Reply · 3 months ago (Jun 27)
Happy is good! Thank you for allowing Masters Touch the opportunity to provide service William!
Coatesville, PA
The technician is very knowledgeable, professional and engaging. Explained the "carpenter bee" cycle to me. Very educational.
Business Owner's Reply · 4 months ago (Jun 8)
Charles, We like to educate our customers to compliment our services. So glad your technician was able to share some good information with you. Thank you for your business!
West Chester, PA
First time. Great service.
Business Owner's Reply · 4 months ago (Jun 8)
Anna, We appreciate that you took the time to share your feedback.We are here for you if the need arises!
West Chester, PA
Technician came back later the same day and removed 5 immature rats!
Business Owner's Reply · 4 months ago (Jun 8)
Diane, We are so glad we were able to make progress quickly. Thank you for choosing Masters Touch!
Coatesville, PA
I requested the emergency service for carpenter bee activity. They scheduled it for the same day. Technician was knowledgeable and friendly and treated all problem areas. Very satisfied with response and service. Would recommend and use them for other investment properties.
Business Owner's Reply · 4 months ago (Jun 4)
Good morning and thank you for your feedback. We are so glad we were able to respond quickly and address your concerns. We appreciate your business!
Downingtown, PA
The technician Mike that came to do the first service on our house was very patient to answer all my questions. Customer service with a smile :-), love it!
Business Owner's Reply · 4 months ago (Jun 4)
Hi Donna, we love taking good care of our customers! Thank you for choosing Masters Touch!
West Chester, PA
Very prompt and professional service.
Business Owner's Reply · 4 months ago (Jun 4)
Steve, we offer professional pest control with a personal touch! Thanks for the recognition!
West Chester, PA
Very professional and a real concern to help with pest issues. I recommend Masters Touch Pest Solutions.
Business Owner's Reply · 3 months ago (Jun 24)
Hi Jim, thank you for your recommendation-that means the world to us!
Downingtown, PA
Great service. We’re very happy. Thanks!
Business Owner's Reply · 3 months ago (Jun 24)
Andrew, thank you for choosing Masters Touch for your pest control needs. We are happy that we made you happy!
West Chester, PA
Thanks for your service.
Business Owner's Reply · 3 months ago (Jun 27)
Thank you for choosing Masters Touch for your pest control needs Rodney!
Downingtown, PA
So far I am very pleased. As long as those bugs to not come back I am happy, happy. The service was just performed yesterday. The young man who came to service us,Joe, was extremely nice.
Business Owner's Reply · 3 months ago (Jun 27)
Hi Joyce, just give us a call if you have any more problems. We want you to be 100% satisfied with our service!
Kennett Square, PA
Our technicians went above and beyond to help with our bird problem. I would absolutely recommend Masters Touch to anyone who has a pest issue!
Business Owner's Reply · 3 months ago (Jun 27)
Pests are what we do best! Thanks for sharing your thoughts Sarah!
Exton, PA
Prompt and efficient. Four stars.
Business Owner's Reply · 3 months ago (Jun 24)
Thank you for the 4 stars Thomas-we will do our best to reach 5 stars next time!
West Chester, PA
Very polite and friendly service. Did a wonderful job of explaining everything. Technician was excellent.
Highly recommend this company.
Business Owner's Reply · 4 months ago (May 23)
Thank you so much for your recommendation Dennis. We strive to offer the best customer service in the industry and appreciate that it was recognized!
West Chester, PA
Your technician Ernesto is outstanding. Very polite, professional and knowledgeable.
Business Owner's Reply · 4 months ago (May 16)
Thank you for your kind words about our technician Ernesto. We love to hear when an employee has made an impression on our customers!
Downingtown, PA
I've been using Master Touch for a few months now. I live in a log cabin home in the woods and we have LOTS of spring pests! Every time I've called with a new issue, they've sent someone out immediately with a plan (and they usually take action right away). So far, super happy with the service, and with everyone who has personally come to my home.
Business Owner's Reply · 4 months ago (May 16)
We appreciate that you took the time to share your experience with Masters Touch. We love to hear that we have been able to keep your home free from pests so far. We are here for you!
Downingtown, PA
Service was excellent and very informative. I learned a lot of tips and feel educated in safe home pest control - especially important since I have small children and pets! Even better - my ant and wasp issue - gone that day - amazing!
Business Owner's Reply · 5 months ago (May 6)
Hi Kathleen,
We are so happy that you were pleased with our service and that you had results so quickly! We do like to educate our customers about our service and expectations too! Thank you for your feedback!
Exton, PA
Thank you to Joe who did a very thorough job in a very professional manner!! He was very polite and a gentleman. Thank you Joe! Thank you Masters!
Business Owner's Reply · 5 months ago (May 8)
It is such a great feeling to hear that you were happy with our service Carmel. Thank you for choosing Masters Touch for your pest control needs!
Kennett Square, PA
Courteous technician and was happy to climb some stairs to cover our third floor outdoor deck with bug protection!
Business Owner's Reply · 5 months ago (May 8)
Thank you for sharing your feedback Chris! Hope you are able to enjoy some time on your deck this summer with a few less bugs!
Glenmoore, PA
Awesome Service!
Business Owner's Reply · 5 months ago (May 8)
Great to hear! We appreciate your business!
Malvern, PA
Nothing but total satisfaction here in Frazer, PA! "Tech Joe" performed our most recent treatment. He was polite, professional, and thorough. It's nice to see a business with employees that take pride in their work, are mindful of the company's image, and act as though they really appreciate their job!
Business Owner's Reply · 5 months ago (Apr 23)
Thank you Dick S. from Frazer, Pa for your review. We are so glad our employees represent us well out there. We love what we do and are glad it shows!
Elverson, PA
The technicians who have provided our service have always been very thorough. I appreciate that they have been very polite and respectful. They also have been willing to come to our house between scheduled service time when we have had a problem.
Business Owner's Reply · 5 months ago (Apr 23)
Hi Mary, thank you very much for taking a few moments to share your thoughts about Masters Touch. Customer service is one of our top priorities and it is good to hear that we are doing our job taking care of our customers!
Thorndale, PA
Quick, courteous service with good advice.
Business Owner's Reply · 5 months ago (Apr 17)
Hi Solveig,

It is great to hear that we have been able to provide quick service that you can count on. We are here for you if you have any concerns.
Thank you for sharing your comment!
Chester Springs, PA
zero complaints.
Business Owner's Reply · 5 months ago (Apr 17)
William, We are happy to hear you have no complaints and we want you to know if something comes up we are here to work with you. Thank your for the 5 star rating and for being a loyal customer!
West Chester, PA
They said 3 days and they were correct. Yay! No signs of odorous house ants. Thank you to Masters Touch for sending Ernesto and Kurt my way!
Business Owner's Reply · 5 months ago (May 8)
Hi Marlene, what great news to hear the ants are gone! Thank you for choosing Masters Touch!
Coatesville, PA
They caught the sneaky RAT😳 that was hiding in my basement ceiling for 2 months!! Thanks again Joey!! Finally getting a good nights sleep!
Business Owner's Reply · 5 months ago (Apr 17)
Hi Leta, We appreciate your patience as we worked through the situation. Thank you for sharing your comments!
Wayne, PA
Very professional, polite, Haven't had any problems with pest. Since Master Touch.
Business Owner's Reply · 6 months ago (Mar 14)
Antoinette, Thank you for the opportunity to provide service for your home and for sharing your thoughts about Masters Touch!
Glenmoore, PA
We have been customers for over 20!years. Always have been very happy with professionalism and prompt service.
Business Owner's Reply · 7 months ago (Mar 7)
Michael, Thank you for allowing us to provide services for your home for more than 20 years! We look forward to continuing our great relationship!
Chester Springs, PA
Master Touch Pest Solutions has serviced my home for eleven years. I am pleased by the professionalism expressed by the office staff and technicians. I have peace of mind knowing I am protected from common pests as well as protection to the structure of my home. I appreciate knowing Master Touch Personnel quarantee the solutions they provide.
Business Owner's Reply · 7 months ago (Mar 4)
Marie, thank you do much for choosing Masters Touch for your pest control needs. We appreciate your business and are so happy that we have met your needs for the past 11 years! We look forward to serving you for many more years to come!
Kennett Square, PA
Excellent follow-up so far.
Business Owner's Reply · 3 months ago (Jun 24)
Ajit,
We like to provide the best customer service possible. We appreciate your comments and business!
West Chester, PA
Professional technicians who are consistently polite and efficient.
Business Owner's Reply · 7 months ago (Mar 1)
Thank you so much for your kind words and your loyalty!
Downingtown, PA
The technicians who service my home are both polite and well informed.
Business Owner's Reply · 7 months ago (Mar 7)
Sarah, We strive to provide the best customer service possible. Thank you for recognizing our efforts and sharing your thoughts!
Coatesville, PA
We are always pleased with the quality of service and attentive staff. Thank you!
Business Owner's Reply · 7 months ago (Mar 7)
Hi Glenda,
Thank you for choosing Masters Touch for your pest control provider and for your comments!
Phoenixville, PA
Great service.
Business Owner's Reply · 9 months ago (Jan 7)
Hi Cindy,

We are so glad to hear you are happy with our services. Thank you for sharing!
Glenmoore, PA
I am very happy with the customer service and expertise of the technicians. Jeff and Joe have been persistent and dedicated to riding my home from rodents. I would (and have) highly recommend them. Paul Scarola.
Business Owner's Reply · 3 months ago (Jul 1)
Paul, your comments are so appreciated-we love what we do and taking good care of our customers!
Downingtown, PA
We are so pleased with the quality of your products and service. Our technician is very knowledgeable, competent, and personable. Thank you.
Business Owner's Reply · 3 months ago (Jul 1)
Thank you Susan for choosing Masters Touch!
West Chester, PA
Excellent responsiveness to calls and questions. The employees are knowledgabl, professional, courteous and very thorough.
Business Owner's Reply · 3 months ago (Jul 1)
Thank you for taking the time to share your comments Marie. Masters Touch has a great team that truly cares and we appreciate your recognition!
Kennett Square, PA
Great company!! Great service!! I have been using Master's Touch for years, without any issues!!
Business Owner's Reply · 3 months ago (Jul 1)
Hi Jane, thank you for your loyalty! We think our customers are the best!
Downingtown, PA
I really appreciate the service provided by Master’s Touch! The technicians have been very knowledgable and explained what they were doing and answered any questions we have had. I have a SERIOUS (and irrational, I know) fear of spiders—especially the large black ones that used to invade our home in October and November—and Master’s Touch has kept me “safe.” And, really, I can’t say enough good things about their technicians!
Business Owner's Reply · 10 months ago (Nov 20)
Judy,

Thank you for sharing your thoughts about Masters Touch. Spiders are concern for many customers and having a maintenance plan is a great way to keep them under control. We appreciate your business!
Melanie D.
GM
West Chester, PA
Technician & service excellent!
Business Owner's Reply · 10 months ago (Nov 20)
Hi Kathleen,

We appreciate your feedback and will strive to continue providing excellent service for our customers!

Melanie D.
GM
Downingtown, PA
Masters Touch has given us control over carpenter bees who used to love our cedar siding. We recently had an issue with mice getting into the basement. Service was good, thorough, educational and they have a follow up plan in 10 days. They are always reliable and get the job done.
Business Owner's Reply · 10 months ago (Nov 13)
Hi Nancy,
It's great to know that you reached out to us when a new issue came up and we were able to get the situation under control. Your loyalty means t so much to us. Thank you!
Coatesville, PA
Very happy with the service of Masters Touch Pest Solutions. The technician (Joe) was very responsive to my concerns and explained everything he did during today's service.
Business Owner's Reply · 11 months ago (Oct 23)
Linda,
We are so grateful that you took the time to share your experience with Master Touch. Thank you for your continued business!
Melanie D.
West Chester, PA
They did exactly what they said - showed up on time, the technician was professional and very thorough, and I haven't seen a spider since!
Business Owner's Reply · 11 months ago (Oct 19)
Hi Shari!

We are glad to hear that you have had success with our treatment. Please keep us posted if you have any concerns before your next scheduled service!

Melanie D.
Downingtown, PA
Very pleased with Master's Touch. Great, effective service and polite, knowledgable employees. Love my bug company!!
Business Owner's Reply · 11 months ago (Oct 24)
Lorraine,

What great words to hear! By the way, we think we have the best customers too!

Melanie D.
GM
Downingtown, PA
Great service by great people at a great price.
Business Owner's Reply · A year ago (Oct 3, 2018)
Walter,

Thank you for taking the time to share your thoughts and for the great review!
Downingtown, PA
Always professional and prompt service. I recommend Masters Touch to everyone.
Business Owner's Reply · A year ago (Oct 3, 2018)
Tommy,

Thank you for all your recommendations, we truly appreciate you spreading the word!
West Chester, PA
Would totally recommend them!
Business Owner's Reply · A year ago (Oct 1, 2018)
Hi India,
They are a great four words to hear from you.
Thank you for sharing!
Melanie D.
General Manager
Downingtown, PA
Very professional, courteous and thorough!
Business Owner's Reply · A year ago (Oct 1, 2018)
Chuck,
Great words to hear from one of our customers. Thank you for taking the time to share your experience with us!
Coatesville, PA
Very happy with the service
The technician was very friendly and helpful.I am very glad i chose masters touch for my pest control needs.
Business Owner's Reply · A year ago (Oct 1, 2018)
Brian,

Thank you for your comments!
Glenmoore, PA
I was very impressed with your service. You were prompt and offered very clear explanations and corrected all the problems. I will highly recommend Masters Touch to all my friends. Joey Salas, our technician, was exceptional. Sincerely, Kris Hackett.
Business Owner's Reply · A year ago (Sep 27, 2018)
Hi Kris, We appreciate that you took the time to share your experience with the team here at Masters Touch! Please let us know if we can help you with anything in the future!

Melanie D.
General Manager
Thorndale, PA
I am very satisfied with Masters Touch. They are eager to work you regarding pest control. They show on time, listen to what your concerns are and the do something for your concerns. Always helpful and explain what they are doing for us.
Business Owner's Reply · A year ago (Oct 1, 2018)
Hi Ingleside,

We love to work with our customers to achieve the results they need. Thank you for allowing us to provide services for your business!
West Chester, PA
I think the mice are gone from my attic. First time in 19 years. Your technician Gary has gone all out to treat for this problem. We are very happy.
Business Owner's Reply · A year ago (Sep 26, 2018)
Joe, It is great to hear that your home is mouse free! We hope we are able to continue to provide services for you in the future!

Melanie D.
General Manager
Malvern, PA
We have been using Master’s Touch for about 8 years now and they are consistently good. From the office to the people who come out to inspect and spray, they are responsive, friendly and good at what they do. We are having a wedding here in 5 days and I just discovered a big yellow jacket nest next to our driveway where 100 people will be walking. I callled Melanie and she had someone here within 3 hours to take care of the nest! That’s great service!
Business Owner's Reply · A year ago (Sep 25, 2018)
Hi Tammy,

I am so glad we were able to meet your needs with such an important event coming up.
We appreciate your loyalty over the past 8 years and will continue to offer you the best pest service available!

Melanie D.
General Manager
Exton, PA
Masters Touch Pest Solutions was very responsive when I called about an ant problem I am having at our house. I decided to go with the yearly agreement since it was more practical. Two days after the bait was applied, I am still seeing ant activity but Masters Touch did explain that I will see that as the ants are carrying bait to their colonies. If I do not see an improvement in 2 weeks than they will come back out but they should be eradicated. I will know more about their service as they come out more next year but I have been happy with their customer service.
Business Owner's Reply · A year ago (Sep 25, 2018)
Terri,
Thank you for choosing Masters Touch for your pest control needs. We are confident that we can eliminate your current ant problem. Please contact us if you are still having an issue. We will be here for you!

Melanie D.
General Manager
Downingtown, PA
Reliable fast and honest. W.
Business Owner's Reply · A year ago (Sep 24, 2018)
HI Kim,
So glad we were able to offer you the quality of service you were looking for. Thank you for your feed back!
Melanie D.
Exton, PA
Fast, competent service. Fair prices. Pleasant people to work with. I am a return customer and will call them again if (heaven forbid!) I need to.
Business Owner's Reply · A year ago (Sep 24, 2018)
Hi Mary,

It is great to know we are your go-to pest control company. We appreciate your return business very much!

Sincerely,

Melanie D.
Coatesville, PA
Very thorough service with repeated back checks.
Business Owner's Reply · A year ago (Oct 1, 2018)
Frank and Isabelle,
Thank you for your great feedback! Let us know if you need any further assistance!
Chester Springs, PA
Masters Touch has stellar customer service from the office to the onsite services. The technicians are always efficient, reliable and respectful. It is so important to have pest control at our lovely salon.

Susan Stevens
Owner, Reveal Salon For Women.
Business Owner's Reply · A year ago (Sep 19, 2018)
Hi Susan, We appreciate your loyalty and are thrilled to support other local businesses in our community!

Melanie D.
General Manager
Coatesville, PA
Happy with this service they have come out whenever I find issue, courteous and knowledgeable.
Business Owner's Reply · A year ago (Sep 18, 2018)
Nancy, We appreciate your kind words and are glad we have been able to keep your home pest free!
Melanie D.
West Chester, PA
Your technician Joe M. did an excellent job today. He was very knowledgeable and thorough. I will be sure to request him for future service.
Business Owner's Reply · A year ago (Oct 1, 2018)
Hi Claire,

Thank you for your comments. We are happy to have a great team working with us to deliver great customer care!

Melanie D.
Exton, PA
We are very pleased with Masters Touch Pest Solutions. Our initial assessment was performed by the owner, Jeff, who eased our worries of termites, followed by informative treatment for a very complicated bee problem. He provided reasonable options in an professional, no-pressure manner. Mike our technician was prompt, knowledgeable and thorough. Our bee problem required 2 treatments (which was explained and anticipated) and follow-up was scheduled without delay. We feel very satisfied with this company and know they will honor our contractual needs.
Business Owner's Reply · A year ago (Sep 12, 2018)
Thank you for the great feedback! We appreciate you taking the time to share your thoughts and are so glad we were able to ease your worries and take care of any existing concerns.
Coatesville, PA
Joe was professional,He got the job done quickly.
Business Owner's Reply · A year ago (Sep 12, 2018)
Great news and thank you for sharing your feedback on our technician and service!