Terminix of North Carolina
Terminix of North Carolina

Pest Control

Holly Springs, NC

4.6 · 353 reviews
4.6 · 353 reviews

353 Reviews for
Terminix of North Carolina

Cary, NC
As I told Brittany, several workers needed to come clean up and sanitize my crawl space again and replace the old, wet, nasty insulation because nobody told me how bad it was when the vapor barrier was installed and the exclusion was added last year. They needed to return at least twice to complete the cleaning, and pin up some insulation properly after it wasn't done right the first time. They somehow made multiple rips in the vapor barrier and needed to return to patch them so now I have a 1-year-old-slightly messy barrier with repaired patches. Also, when the did the work they accidentally cracked the water line and needed to call a plumber to repair that as well. I paid thousands of dollars to clean up a year old barrier that should not have needed cleaning after the initial work if it had been done properly, and now I have a patched, used one -- how could you possibly expect me to be happy or consider using Terminix for future work?
Benson, NC
So far all looks good Great Job!!!!
Cary, NC
Timely evaluation and service to protect our home.
Cary, NC
We have been very satisfied with the service and response we have received over the last 10+ years from Terminex. Everyone has been very professional. You are not always perfect but you fix it if it is not right.
I would like to make a special mention of our normal pest control technician, Jacob. He is ALWAYS punctual; he takes his time to do things right; he gives suggestions where we can help him support his effort; he is honest and knocks himself out to get our investment (house) right every quarter. Good job Jacob!
Cary, NC
Jake the technician who visits our house is fantastic. He patiently listens and addresses every concern we have. Tremendous job.
Cary, NC
terminix does their job well, good communication and they listen to any concerns we might have.
Apex, NC
Happy with the service.
Cary, NC
I continue to be disappointed with the annual increase in your fees yet our annual "visit" seems to be less and less thorough. If your people where to really "inspect" our house is suspect it would take much longer than the 10 minute visit lasts.
Cary, NC
We called for an ant treatment as we have been battling them for months now. Both the inspector and technician were knowledgeable and efficient. The inspector was appalled by the size of the current infestation. By the time the technician arrived to treat the next day most of the ants were gone. He treated both the exterior foundation and the crawlspace, and windows/doorways for spiders/webs. Thankfully the products used had no detectible odor or side effects as my wife is very sensitive to insecticides. Its four days later and we haven't seen an ant or any other bug since. We are very satisfied with Terminix and their product.
Apex, NC
Just started service...was a little surprised that pest tech did not spray into crawlspace before the major crawl repair...
Time will tell I guess.
Apex, NC
Great service. Informative, polite and efficient staff.
Fuquay Varina, NC
Yes.
Cary, NC
Always good service.
Cary, NC
very happy with your work.
Morrisville, NC
Not serious about pest control.. and they do not show up every quarter and do not come even asked to.
Cary, NC
Always helpful when I need y’all.
Cary, NC
Your technicians are courteous & professional. Lee was my most recent technician. Delightful young man. If you can clone him you should.
Benson, NC
Good service and friendly stsaff!
Cary, NC
Since I just renewed my Termite protection service, I would like to receive your annual inspection report. Can you pls. e-mail to maxkim418@hotmail.com a scanned copy of the report? The home Terminix is covering with your Termite Protection is 1116 Magnolia Bend Loop, Cary, NC 27519.
Cary, NC
You called to tell me you are coming, a few days before, and I was not able to answer my phone, but you didn’t bother to leave a message. How would anyone know when you are coming, if you don’t even leave a message. You did not call back, I had to call you the second time to find out when you are coming. I knew to do that because The first time you just showed up, and I had no idea that you were coming, because I didn’t see that you had called. What if I had not been home. This is a horrible communication system. I specifically have you to get rid of the roaches that are on the inside of my house. It will help to get rid of the roaches on the outside, if you only spray the outside, but what about all the roaches that are on inside. Are you spraying a barrier, to keep them in? Now I have found out that I have to sign up to have the inside done, and I have, someone should have told me this, before. It seems like that would have been obvious, that I needed this, since I mainly need the roaches eliminated. I thought I had paid to get the best service. I have even asked for roach bait boxes on every visit. But only one was added, and that was of course only under the house. I can’t say anything bad about the guy that comes to treat the house. He is nice, and I am sure he is doing the job, that he is told to do. I am only sending this review to you, because I don’t understand your methods. 3 stars for now, because your guy is so nice. Hopefully your communication will get better, and you will be effective.
Angier, NC
The Terminix employee was on time and as far as I know did a good job. We have already captured 4 skinks in the glue he placed in the garage!
Apex, NC
The service was fine.
Cary, NC
The individual that services my home is excellent! Thanks.
Cary, NC
We are very happy with services provided by Terminix of North Carolina.
Cary, NC
The associate was very customer oriented and helpful.
Apex, NC
Please call to schedule for roaches in our home.
Cary, NC
Excellent service.
Cary, NC
The service is great. The only thing I don’t like is the 5 emails I get after the service. Can’t you consolidate that into one email ?
Fuquay Varina, NC
Great service as always.
Apex, NC
Very pleased with service.
Cary, NC
Technician (Steven Williford) arrived on time for our annual inspection. He did a thorough job inspecting all of the in-ground devices and the crawl spaces and foundation. We feel well protected against termites.
Cary, NC
very happy with your service.
Cary, NC
Tech gets 5 stars. We left your pest service (not termite) because of your policy to NOT put baited traps for mice in our basement drop ceiling. Another service did that - took care of the problem. Lucky for y'all, they don't advise anything related to carpenter ants (lucky for us, we don't have them) and that's why we came back to you. Hopefully the mice will stay away, so we don't have a repeat performance of this situation. Suggest you change your policy to put baited mouse traps (as a last resort) in drop ceilings. Thanks.
Fuquay Varina, NC
I highly recommend using Terminix. Employees were polite, trustworthy, and adhered to the timeline and schedule they committed to. I did not worry about their quality of work, they did a great job and are knowledgeable about their work. It’s nice to be able to count on folks to do what they said they would.
Cary , NC
Recently had quarterly pest service performed. I would like to recognize Jacob Marotta, our technician, for his recent act of kindness. My daughter had come to our house to bring in our mail as we were out of town. When she got to her home, she asked me to check the house as she couldn"t find the $60 she had just gotten from the ATM on her way over. I searched every room but found no money. Later that day, I was going through the mail followed by opening the plastic bag with our invoice left on our doorknob by Jacob. Imagine to my delight when I found three $20 bills paper clipped to the invoice with a note " found this in the driveway". Jacob could have easily pocketed the cash and no one would be the wiser. He showed such integrity and kindness. He is an asset to Terminix in his job performance and honesty.
We are happy to be customers of Terminix for over 20 years. My daughter was thrilled to have her lost money found!
Cary, NC
Have been a customer over 20 years utilizing company for pest control, moisture barriers, dehumidifier and sump pump services. Hard working, quick responding and honest employees keep us as loyal customers.
Morrisville, NC
Very clever and competent people. Very good service.
Apex, NC
New customer to Terminix but but first two scheduled were good.
Morrisville, NC
Review for latest service. Something came up and we were not home when the tech arrived. We were home within 10 minutes of when tech was supposed to have arrived. Paperwork said tech was on site for 45 minutes, definitely not, we were home within 15 minutes of arrival time on paperwork and tech was long gone. Inside inspection not done, even though it said the inside inspection was done 30 minutes after we got back. Bogus paperwork being done and not getting the services we are paying for.
Cary, NC
The only complaint I have is that while spraying our foundation on August 21st the technician left a large pool of insecticide that after 1 1/2 hours still had not dried. Possibly the sprayer had clogged? He didn't wipe it up. I had to go out there with gloves on to wipe up the excess. I certainly didn't want my Shepherd running through that!
Cary, NC
Always on time, always professional!
Cary, NC
The service technician, Jacob M., that came to my house (304 Windance Ct., Cary, NC, 27518) last year and this year, does an excellent job. He truly cares about his customers and their satisfaction.
Fuquay Varina, NC
Very friendly service. No pressure at all and the communication was great.
Cary, NC
Staff that performed work was thorough and excellent.
Fuquay Varina, NC
Your service to date for wildlife, bats in attic and routine snake and mice control and ant control are working well. More to do for bats in attic,.
Cary, NC
Jake was outstanding. Took time to explain everything to me. Didn’t rush me.
Cary, NC
Have been a customer for over 15years. Have been satisfied with the termite station & the insect spray service. We have always been billed every 3 months for each, without problems.For some reason we keep getting billed monthly looking for a single annual payment. We call , get agreement but nothing changes. Very frustrating.
Apex, NC
The last time I received service, your technician left the gate open to our backyard. Our pet got out and we spent an hour in the dark looking for him. I also feel like the service is not a great value. Spraying outside and (maybe) removing cobwebs like you're supposed to feels like not much for $70. It's percetion, which may not be reality. But man was I angry at you guys when you left my gate open. Totally unacceptable.
Cary, NC
From the representative's first visit until the work was completed, everyone was professional, competent and polite. We are very pleased with the results.
Cary, NC
Our sales person was knowledgeable and patient with all our questions. Service was quick but one thing was disturbing. In drilling the holes for the termite traps, dirt and, worse, clay were left on our sidewalks around the house. If they needed a container, we would have provided. My husband spent the morning cleaning up their mess. If you can dump it on a walkway, you can put it in a container.
Cary, NC
Outside service does not seem to be doing the job. In addition, it is difficult to schedule for in home service. I received no confirmation of a service I have scheduled with the technician for today and currently it is past time for the appointment.
Fuquay Varina, NC
I received my service today. I have used Terminix for many years, however the report that was left did not tell me anything about what they did or what they found.
Morrisville, NC
Great customer service!
Cary, NC
I was not notified when the service would be performed. We did have an unintelligible call from Terminix which was dropped before it was completed and no message was left. Spider Web removal was not up to par and I had intended to ask some pest control questions.
Holly Springs, NC
Great job and customer service Terminix!
Cary, NC
We were concerned about how they would treat and the person that gave us the estimate said there would be absolutely no spraying inside the house and that the only poison would be inaccessible to anyone as it would be behind appliances. Not only did the technician spray in our kitchen, but they placed poison in drawers and cupboards (we stayed up late going through all our cupboards and drawers removing the poison). We were very disappointed and do not plan on using their services again.
Cary, NC
I am very satisfied with your service. The only issue is at times you try to sell me services that I do not want. Other than that, I am very satisfied.
Angier, NC
Very satisfied so far as a new customer.
Holly Springs, NC
Satisfied with service to date.
Middle Creek, NC
I seem to only get notified after a technician sprays at my house. I would like interior sprayed every 6 months and they’re always like “we couldn’t get inside the residence to spray”. Probably because i didn’t know you were coming and I lock my doors.
Morrisville, NC
I AM NOT HAPPY WITH THE SERVICE AND HAVE NOT RECEIVED A CALL TO COMPLETE WORK ON MY SUMP PUMP. VERY DISAPPOINTED, I HAVE AN OPEN DRAIN THAT NEEDS TO BE FIXED. MY HOME # 919 380-7020, MY CELL 919 434 3633.
Fuquay Varina, NC
Yes we are pleased with the service we get from Terminix since day one(October 2002) in our home!
Cary, NC
There was no communication between sales team and technician. The technician had no clue about the commitment by the sales team. As customer the technician disclosed so many restrictions that were not disclosed by the sales team. I am disappointed with the outcome.
Cary, NC
Excellent service!
Cary, NC
Excellent service at our door.
New Hill, NC
I was never notified before the service. I always unlock my screen porch so it can be sprayed. I also want to schedule inside services, which I would have had done at the same time.
Holly Springs, NC
Tech came out for the first time. Did not want to treat anything throughout the home. My wife had to push him to even go through certain room were we noticed bugs. Very dissatisfied with the tech and be calling the company back.
Cary, NC
I was wondering when someone was going to come out in June to do a moisture check (as you promised) on my crawl space after you laid down the plastic lining a few months ago.
Cary, NC
We’ve been using Terminex for nearly 20 years which is why we decided to use them for the crawl Space work and sealing. We’ve been very disappointed with the entire process. First, they told us we had critters but despite trapping no critters. Then the work was done to clean and lay new vapor shield. The workers disconnected some of the venting and we were without AC during a heat wave for 2 days until my husband went other and reconnected it. When we called there was no urgency to address it even though it happened on a Friday and we were having a hot spell. Then the humidifier was put in but not the unit we were told nor did it include the red light in the foundation which we were sold as the”peace of mind” that Terminex offered. Through all of this we were never communicated with to be told why changes were being made or if it was ok with us nor what the change in pricing might be as a result. We chose to wait for the final walk quality check until the person that sold us the system was available. That was supposed to be today at 430 but instead someone else came at 3:00 without again any communication or notification. He indicated that the custom door we were supposed to receive was also not installed which was on the list of topics we intended to address. No one was here to speak with the gentleman because he arrived an hour and a half early. So wrong door, wrong humidifier, no red light, disrupted AC, no communication. However we were still billed for something already despite no quality walk through yet. Very disappointed to pay a premium price for Terminex and get such poor service.
Apex, NC
The staff is usually very courteous and polite. That said, the quarterly plan does not seem effective at all. Less than a week after the application, I see all types of pest around the house and at my doors. No impact on mousquitos. Maybe I should try the monthly plan or just cancel.
Cary, NC
I was very happy with the treatments.
Thank you.
Cary, NC
Very pleased with service from Lee Persons. He was thorough in his work and friendly in conversation. Thank you!!
Fuquay Varina, NC
Charles and the other gentleman did a great job. They were friendly, courteous, professional, answered questions and did a good job!
Cary, NC
Yes I am pleased.
Fuquay Varina, NC
I recently moved to the south. I was very nervous because I saw what I thought was roach droppings. Terminex came immediately! I called them two more times in the next few weeks. They came within days. I’m crossing my fingers they are gone ! We’ll see . That’s why 4 stars . It’s only been a month!!! Mike is always great and makes me feel better!!!
Apex, NC
We are happy with our service.
Benson, NC
we were happy w/the promptness of the service. the service man was given the wrong info from the company. however, our neighbor took care of the correction.
Holly Springs, NC
As a longtime Terminix customer, I always have enjoyed excellent customer service. Arriving promptly, answering all questions thoroughly, providing courteous service—all reasons to remain a satisfied customer.
Cary, NC
Very pleased with the service provided by Xavier Martinez. He is very pleasant and professional and has been the only person able to rid us of our ant problem. Thank you so much.
Cary, NC
I am very happy with the service received from Your company.
Fuquay Varina, NC
Technician arrived as planned. Installed gutter guards and sealed up crawl space. Technician will come on Nov 30 to install termite bait. Technician has done outside bug and spider spraying. He will do inside service next trip because we have inside house in disarray. Just moved in.
Thanks for prompt service. All technicians have been very personable and answered my questions.
Cary, NC
Technician was professional and was very careful to fully address my problems.
Cary, NC
Very well done.
Morrisville, NC
Good service. By mistake I paid twice. But today, they called and arrange to refund the amount.
Cary, NC
The service is excellent and very reliable. The response time to my request for additional service is excellent.
Cary, NC
Happy overall with Terminix. Only one bad technician over the years. Otherwise very nice and helpful. When I call on them they schedule right away. Pricing very competitive.
Fuquay Varina, NC
Brian is great. He is prompt, thorough in his service and very polite. Terrific technician. Like having him doing all our checkups and maintenance work.

Duane Griffin.
Morrisville, NC
Recently terminix did the treatment for pest control and they they did a phenomenal job.
Cary, NC
Great service!
Cary, NC
Peteer was professional and very courteous. Follow uo was excellent.Electrican arrivd today to complete the job
joe kapschcary,nc 9/18.
Cary, NC
I am happy with the service.
Cary, NC
Thank you for the services you have provided. Your employees have been knowledgeable and always perform professionally.
Apex, NC
Charles was great he stood by his word.
Cary, NC
Efficient and pleasant staffand work well done in short period of time.
Cary, NC
I like Terminix service, which is more reasonable than the other pest control. Also, I don't need to call the second time for bugs come back.
Cary, NC
I have been very happy with my outdoor coverage with the exception of spider web removal. I do not feel that this is being done by my service person. I came home within hours of the service and still have webs on my front porch.
Fuquay Varina, NC
Terminex is protecting my biggest investment...my house with Termite control and moisture control with a nice thick barrier and dehumidifier. Thank you!
Angier, NC
We are very pleased with the last technician that serviced our home on June 25th.

Michael and Mary Ann Harris.
Cary, NC
Every time I have a question or problem they do their best.
Cary, NC
The terminix rep that has been doing my home on 241 clear river place cary nc has been excellent. The amount of bugs and mosquitoes are so reduced.. He is professional and timely, and does a fantastic job. I would ask for a promotion, but then he would not do my home.. Give this guy a bonus..he's one of the the reasons why we stay with terminix.
Cary, NC
The service technician is very professional and attends to details. Very satisfied.
Cary, NC
n/a.
Cary, NC
Technicians are knowledgeable and friendly.
Holly Springs, NC
Friendly service.
Cary, NC
Friendly and responsive.
Cary, NC
None.
Holly Springs, NC
So far the service has been very good.
Apex, NC
Cost is too much for a 90 year old but the service is fine.
Cary, NC
Service tech was great, ants seem to be gone, thanks!
Willow Spring, NC
Satisfied.
Cary, NC
Excellent Servive.
Cary, NC
Peter Kannon is the most professional representative that I have met with your company. I need to get back in touch with him in order to consider additional services from Terminix. He alerted me to several issues that I was not aware of that I consider going above and beyond what he needs to do and just plain ole good customer service. I've only been with you for 33 years so I don't want to go to far with praise.
Apex, NC
Always professional and detailed service techs come to the house.
Cary, NC
Excellent Servive. I have been a customer for over 10 years.
Cary, NC
Been a long time customer of Terminix and will continue to be. I have always been pleased with their integrity and work ethics. As a Realtor I always recommend them to my clients. Keep up the good work.
Cary, NC
friendly people and quality service.
Angier, NC
We are very happy with the work done.and your service. Paul.
Willow Spring, NC
Very satisfied with Terminix service. They spray inside and outside of my home.
Morrisville, NC
Great so far!
Fuquay Varina, NC
Gentleman quoting did a great job with explaining and making the experience pleasant.

Can I have service inbetween the next scheduled visit?
Apex, NC
Terminix always gives me excellent service and they are very caring when they meet with they customers.
Holly Springs, NC
YES I AM VERY HAPPY WITH YOUR SERVICE.I've been a customer of yours for years now and I'm very pleased to get the opportunity to express that. I hAVE ABSOLUYELY NO COMPLAINTS.
Cary, NC
Great service.
Holly Springs, NC
Employees are always polite and do a good job. Love that they put on those booties over their shoes when they enter your home.
Cary, NC
Easy to use.
Cary, NC
I am pleased with the bat extrusion service that Dan Joy did. He was very courteous, professional and informative. He explained everything that he found, what he needed to do to solve the problem and made sure all my questions were answered. He did an excellent job. I just wish it didn't cost so much.
Angier, NC
They always call as well as follow up which is good.
Cary, NC
Nice. Courteous. Prompt. Thank you.
Angier, NC
Very polite, professional technician. Explained everything to my satisfaction.
.
Cary, NC
Very punctual appts.
Cary, NC
Service is Great, website could use prices.
Cary, NC
We've been very satisfied with Terminix for many years.
Fuquay Varina, NC
They always handle my pest and termite control with great professionalism.
Holly Springs, NC
Everything was good.
Apex, NC
Efficient and knowledgeable professionals. Pleasant to talk with. Sold us what we needed which provides peace of mind.
Cary, NC
Technicians show up on time, are professional and helpful.
Apex, NC
Great service! Always on time and provide timely updates to us. Our recent technician even called us to let us know we had a package on our doorstep. Now that’s service.
Cary, NC
Very easy to do business with Terminix. Friendly staff and service visits are on schedule.
Cary, NC
Yes , I am happy with your service. Last week they came in and had a look at my Crawl space . They put a mist in to make sure no mold builds up in it. He was very pleasant & helpful , I have been a customer for a long time . I would not keep them IF they were not any good.
Apex, NC
Thank you.
Cary, NC
Good service and arrived on time.
Fuquay Varina, NC
Your service has been excellent.
Fuquay Varina, NC
Iam always happy with my service. The techs are courteous and informative and very prompt.
Fuquay Varina, NC
Customer service is very good. Technicians arrive on time, explain their reason for appt., leave copy of the job performance with owner or attaches to front door. Paying on line is fast and easy. Invoices are easy to read and understand. Questions are answered promptly. Thanks Terminix.
Morrisville, NC
I am happy with the servixe.
Cary, NC
The guys that come to the house are great and the actual Terminix people at their call center when you call are great. My only complaint is that they contract out to somebody to call about their appointment times and they refuse to leave a message and the phone number is not identified as Terminix so I don't answer and never know when they are going to show up unless I remember to look at the scheduled time online.
Apex, NC
Good prompt service.
Cary, NC
Technician was on time, courteous, knew about the carpenter bees and how to treat them. He did a great job!
Holly Springs, NC
Pleased so far, but concerned that tech hd to return 2 times to complete service that should have been done first time, also was informed it would be same tech each time. It was not.
Cary, NC
I wasn't home but my wife said the guy who came was very nice.
Cary, NC
Wright now l am satisfied for this service. Thank you. UmaShanker.
Cary, NC
.
Cary, NC
Great service!
Fuquay Varina, NC
courteous and professional service.
Morrisville, NC
No Problems.
Fuquay Varina, NC
Im very happy!
Apex, NC
Very informative.
Holly Spring, NC
Happy to no longer have termites!
Holly Springs, NC
always great.
Holly Springs, NC
They come and do the job! They are good at letting you know ahead of time when they plan to be out and their technicians are very courteous.
Apex, NC
For the first time ever the service provider parked in my driveway. I was out running errands and when I came back I asked him not to do that any more since I could not pull into my garage. All the others have parked on the street as they should do.
Apex, NC
Britney was very knowledgeable and her customer service was great. She explained in detail what she found, and gave suggestions on what I need to do to go forward with getting repairs done.
Cary, NC
Very pleased with your service, and out agent that comes out to the house.
Apex, NC
I am very happy with the service I receive from you. The gentlemen that came to check for termite activity was very nice and helpful.
Cary, NC
We Have had Terminex for 17 years at this location. We are satisfied with our service.
Fuquay Varina, NC
Always come out in a reasonable time frame when I call tii request service outside of our quarterly service.
Cary, NC
Technician did an excellent job and was customer service oriented.
Cary, NC
Please stop emailing me multiple times per day.
Cary, NC
I have no complaints. You are doing a great job.
Holly Springs, NC
Technicians are friendly. Last application was washed out by heavy rain.
Cary, NC
Technicians are always courteous and eager to solve our pest problems.
Cary, NC
GREAT SERVICE, SIMPLE SOLUTION AFTER SERVICE TECH SHOWED ME A gfi UNDER HOUSE IN CRAWL SPACE HAD POPPED, WHO KNEW THAT WAS THERE?
Fuquay Varina, NC
I absolutely love terminix service! No complaints!
Holly Springs, NC
Terminix consistently provides good customer service. They’re very responsive, consultative, and most importantly, they keep the bugs out!
Cary, NC
the service has always been done at the time and date advised and a customer report has always followed.
Angier, NC
The workers are very polite and try there best to help.
Cary, NC
employees are well trained and courteous.
Willow Spring, NC
Good job !!
Cary, NC
Terminix has done a good job of keeping us pest free.
Cary, NC
The service is good.
Apex, NC
My problem that I had is completely gone Since your first treatment 6 years ago!
Cary, NC
Excellent.
Cary, NC
Awesome service!
Cary, NC
Great service. Keeps bug away.
Angier, NC
I’ve been very happy with your service. I’ve had no issues with insects.
Fuquay Varina, NC
I am satisfied with the service I am receiving now for pest control. Thanks.
Cary, NC
Great service. Thank you.
Cary, NC
Great work!
Cary, NC
The service was great.
Apex, NC
Everything is okay.
Cary, NC
Great service.
Willow Spring, NC
I am happy with service.
Cary, NC
We have used Terminix since 1978 and have always found the company to be on time, efficient and courteous. What more can you ask.
Cary, NC
I am very happy to be a Terminix client.
Apex, NC
Will selling my house May 3 2018 how do I transfer to the buyers.
Cary, NC
I am very pleased with the service I received. The technician did a thorough job and was even early to my appointment! I highly recommend them.
Angier, NC
I'm happy cause those ugly bug are going way.
Holly Springs, NC
Great Service !
Morrisville, NC
Terminix does a great job!
Apex, NC
We are happy with our Terminix service. Thanks.
Angier, NC
Yes I am happy with the services. Strange but every time we receive services, its raining. How do I know I am receiving good quality even when it is raining? No problem to my knowledge.
Benson, NC
I am extremely happy with the service I receive from terminix! The customer service is excellent and the texnisiners are nice and pleasant to speak with. They take the time to explain everything and also inform you what else may be needed. I had a very bad problem with fleas and terminix took care of all on the outside as well as inside. Thank u so much:-)
Apex, NC
Employees are Always friendly and show up on time for appointments.
Apex, NC
Very good thanks.
Cary, NC
Good so far.
Cary, NC
When we have a problem with ants in the house (which is often in the neighborhood we live in), the Terminix technicians are able to eliminate the the little pests and keep them them away for about 5 - 6 months before they appear again. We just wish that a permanent solution to the ant situation could be found. Also, when we call to report ants in the house, we wish that a technician could arrive sooner than 2 days after we make the call. When we have ants in the house, we need a technician there the same day when the ants are there; not 2 days later.
Apex, NC
All our interactions with terminix associates have been positive.
Apex, NC
pleased.
Fuquay Varina, NC
Great service!
Cary, NC
On time & very complete ............keeps me informed of action & gives suggestions to further benefit me.
Fuquay Varina, NC
Nice, professional people. Scheduling team little pushy.
Apex, NC
Your representative was very good. I was very pleased with her performance.
Fuquay Varina, NC
Good service, always on time!
Cary, NC
for years i have been a customer and always have felt the service and results to be more than satisfactory. This is a well run business also.
Cary, NC
Very pleased!
Cary, NC
Terminix service is reliable.
Apex, NC
Prompt service, professional staff.
Holly Springs, NC
Happy with work perfored.
Apex, NC
The service professionals with Terminix are always excellent!
Apex, NC
Very thorough and informative.
Apex, NC
We are extremely satisfaction with all the services that you provide for us.
Apex, NC
Fine job!
Cary, NC
Technician is very personable and always willing to answer questions, or address any pest issues we may have.
Cary, NC
We had a continual problem with ants ever since we moved into our home. The technicians have done a great job locating nests and working on eliminating the problem.
Cary, NC
always on time and on schedule. address specific issues as needed.
Cary, NC
Professional, prompt.
Cary, NC
No complains .. Good Service.
Cary, NC
Too new to really tell if mice are gone from my attic.
Cary, NC
Took care of a tough mouse issue in one day.
Morrisville, NC
Nice work!
Apex, NC
Technician came in time and was very professional.
Cary, NC
techs were on time did a good job and made friends with my great dane.
Cary, NC
x.
Fuquay Varina, NC
Good service.
Cary, NC
Good job, easy to reschedule if needed. Thank you (We've been a customer for over 30 years!)
Cary, NC
My Technician, Kevin, is very courteous, professional, and thorough.
Holly Springs, NC
Very attentive sales rep! No matter what time of day or hour he is there to respond to my questions. Will take as long a it takes to go over what the customer needs. No, well "I have to be here or there, next appointment". You, the customer is the #1 person at the time. That #1 customer satisfaction is very rare at the time and age. THEN when a supervisor comes out to re-verify, you know (at least appears) that the customer is not getting scammed. Wonderful company. Also, if one part of your contract i.e. the rodent problem sugguests any additional services, just call your sales rep and he/she will tell you if you REALLY need what was suggested. Within the company, individual support of the customer at each level gives a sure bet of taking care of the right decision that is best.
Cary, NC
Awaiting new bait stations.
Apex, NC
I have always been very pleased with the customer services and the techs always are very friendly and do a great job.
Cary, NC
Great service to date! Tech is awesome.
Cary, NC
Very pleased with service so far.
Cary, NC
None.
Fuquay Varina, NC
Good, on time. Have not told me how will the pesticide affects my health.
Cary, NC
Always efficient friendly service.
Cary, NC
Easy and affordable.
Cary, NC
Timely with all service. Respond to calls to come to the house for re-treatment.
Cary, NC
We had a good service (first service) from Terminux.
Cary, NC
Reasonable service @ a reasonable price.
Fuquay Varina, NC
Would love lower price.
Fuquay Varina, NC
Good service.
Cary, NC
Mice removed after checking our crawl space. No problem working with Terminix and the employees.
Cary, NC
They always send a reminder of the appointment a few days before the technician comes.
Benson, NC
Worked with me to get things I wanted and needed done.
Cary, NC
Terminex does well.
Benson, NC
I have been extremely pleased with the Terminix service.

The technicians are always thorough and courteous.
Cary, NC
I am happy with the service I receive from Terminix.
Fuquay Varina, NC
Very happy with the service...
Cary, NC
I am pleased with my Terminix service. Pest control is working. On occasion I have requested additional help with pest control--no hassels and requests are handled promptly and successfully. Terminix also re-insulated my attic last spring and cleaned out and removed junk beforehand. Service was courteous and efficient!
Apex, NC
Detail oriented service ! Highly impressed.
Cary, NC
Really good regular service and termite warranty is best I have found and is very important.
Fuquay Varina, NC
Great work.
Benson, NC
Happy I called terminix very friendly and fast. I called for estimate they had someone there the same day. Called me back to set up 1st treatment and said they would be here between 1 and 1:45. They were here at 4 minutes after 1. The Tech. Was Xavier Martinez and the guy that did the inspection was Gary Mink both gentlemen were very friendly & informative.
Fuquay Varina, NC
This was our first service and we were very impressed with the professionalism provided by the service tech.
Angier, NC
Cary, NC
Cary, NC
The person who inspected my house was professional and competent. Also, the person who came to treat the problem was couteous and competent.
I would highly recommend Terminix.
Angier, NC
Professionalism at its best! Knowledge and friendly service tech, Mike, explained in detail every thing to us so we had a good understanding of the work he was doing. Very prompt also. Thanks Terminix. Eddie.
Apex, NC
Good company.
Cary, NC
I have had such excellent service from Terminix! The technician is always polite and most efficient. The staff at the office are always very polite and very nice at scheduling!
Fuquay Varina, NC
Always accommodating.
Holly Springs, NC
They have done a wonderful job getting our problems under control and have come out a couple of times to go beyond with out problems in the yard. The employees have been wonderful and very knowledgable. And there products never bother the puppies.
Apex, NC
Very professional and sincere technicians. Always on time and provide enough heads up on arrival times. Even when nobody is at home they leave a complete log of what has been done at your door step. Have been using them for more than 5 years now and have been very happy !
Cary, NC
Apex, NC
They're great. Very responsive when you contact them. I don't have to worry about pests anymore.
Cary, NC
Everyone at terminix was courteous and knowledgeable. They provided the service we needed promptly and professionally.
Holly Springs, NC
This is the first time I have employed TERMINEX for pest control in my property. I am very satisfied with their sales personnel and those who apply the pest treatments. I would recommend them to friends and neighbors.
Cary, NC
Apex, NC
Great service and very knowledgeable. All questions were answered and I felt confident in the technicians work.
Cary, NC
I've been using Terminix for several years. The people are always courteous and prompt. They always remember to close the gate to my backyard after they leave - which is important to me because I have pets. They are also always sensitive about spraying near my frog pond. It's a very small pond (glorified puddle) but I love listening to the frogs at night and I don't want to take chances with chemicals affecting the frogs. They always check to make sure my pets are inside before they start.
Apex, NC
Our technician is very thorough during our service months which we highly appreciate. We highly recommend Terminix.
Cary, NC
Always on time, courteous agents, wore booties into the house without prompt, and answers questions without run around. Good company.
Cary, NC
I have been happy with their service for pest control, quarterly and termite control annually.
Fuquay Varina, NC
I have been using Terminix for quite few years, probably about 20 years. They are always on time and are always ready to answer any questions I may have.
Cary, NC
The Terminix of North Carolina team really takes care or our family. Thanks for your professionalism!
Cary, NC
We have had Terminix as our Pest Control service since we moved here 24 years ago. They have been very good on setting appointment dates and arriving on time. They have been very diligent is solving problems that may have arisen at times- ants, pre termite treatments, and outside services as well. Their personnel has been very pleasant to deal with- whether on the phone or in person at our home. We are very pleased with Terminix.
Cary, NC
Angier, NC
Great service! Wouldn't use another company!
Cary, NC
Excellent Service by Terminix. I did get bugs in home and they did free service for last 3 months , monthly and finally got control of the bugs. Today did good inspection and suggested some good remedies to us, both Technician and Manager came today for inspection . Thanks Terminix.
Holly Springs, NC
Cary, NC
Very courteous, diligent and friendly guys showing up on time, with great customer service.
Apex, NC
Cary, NC
I think they are a caring company that has a good program. At any time you need them to come back for any reason they do at no charge. And I have the greatest techs. Christian is great. Thanks.
Cary, NC
Professional, helpful.
Fuquay Varina, NC
I have used Terminix at each of my homes through my many relocations. I know I'm receiving individualized, caring service from all of their technicians.
Cary, NC
Morrisville, NC
Carpet beetles were diagnosed in my home and corrected within a few days!
Willow Spring, NC
Fuquay Varina, NC
We have been Terminix clients for 12 years and have been very satisfied with their service.
Fuquay Varina, NC
Fuquay Varina, NC
The representative from Terminix was very professional and courteous. He explained exactly what he would be doing and reviewed the products he would be using and their safety towards animals due to the fact that we have a dog. As a new customer and a recent transplant to NC, the service recommended is affordable and seems to be selected for the problem identified. I have dealt with Terminix when I lived in NY and were very pleased with the work performed in that house, so therefore when I needed a pest control company here, Terminix was my first choice.
Cary, NC
I was referred to Terminix by a friend. They have met my expectations and perform free follow-up visits as needed.
Cary, NC
Their staff is always courteous and knowledgeable.
Holly Springs, NC
They will come whenever needed. They are always very courteous and willing to resolve whatever pest problem that you may have.
Angier, NC
We have always been pleased with the service provided by Terminix. Technicians are always polite, helpful and knowledgeable.
Fuquay Varina, NC
Gives me peace of mind knowing that I am protected.
Apex, NC
Apex, NC
Always on time and reliable and they have taken care of most of the bug problems. When we find issues (ants, mice, etc) they schedule a quick visit to take care of the issue without any ectra cost to the homeowner.
Apex, NC
Great job.
Fuquay Varina, NC
Service as always, friendly and efficient !

G. Marion-Landais
08.18.2017.
Holly Springs, NC
Inspection was great. Employee was knowledgeable and professional.
Cary, NC
Always on time Great customer service.
Willow Spring, NC
They have been great. So far things look good. Glad I have them only side.
Apex, NC
Good company to deal with. Have had no problems with insects of any kind. They call to set up the appointment and also remind us a few days prior to the visit. Courteous and efficient. Highly recommend.
Fuquay Varina, NC
Excellent service. Employees always show up on time and very courteous. Would definitely recommend to everyone.
Cary, NC
We have been with Terminix since we bought our first home almost 30 years ago. They have given us prompt service every time.
Cary, NC
Prompt, professional, not pushy even though my general pest control service is through a different company (Terminix does my termite plan).
Morrisville, NC
Great customer service, A+++.
Cary, NC
I have used Terminix for many years and have always found them to be professional, on time and competitively priced.
Cary, NC
Cary, NC
Excellent response, just when needed.
Cary, NC
Cary, NC
Provided excellent scheduled service call and returning promptly in between scheduled quarterly service!
Cary, NC
Every experience has been professional, effective, efficient, timely, and best of all-able to answer multiple questions by myself and wife.
Morrisville, NC
I've been a client of Terminix since 2004. They are very reliable and their services are cost effective. All of the service associates I've encountered have been extremely knowledgeable and friendly. I rate them #1 for their excellent service!
Morrisville, NC
Good work done with excellent result.
Cary, NC
I have used Terminix for over 20 year and for two homes (pest and termite control). They are very responsive to interim visits to treat for ants or other pests that occasionally appear. They are also prompt and thorough in their work.
Apex, NC
Happy with terminix. Technicians are very thorough. Very easy to schedule an appointment.
Holly Springs, NC
Apex, NC
Holly Springs, NC
The techs that come to your house are very helpful and listen to you if you have any issues or questions.
Cary, NC
Very professional and helpful. We have been with them for a while now and are very pleased with their service.
Fuquay Varina, NC
Morrisville, NC
I strongly recommend Terminix to you due to the service you can trust. Daodao Chen.
Cary, NC
Morrisville, NC
Great service - accommodating and steady.
Fuquay Varina, NC
Terminix of NC has always been prompt, thorough, and professional. We never thought we would have to use the Terminix guarantee, but last year an old termite infestation was discovered around the man-door of our garage. Working with Terminix to have the infested wood replaced and a new door installed was a painless process. I recommend using Terminix of NC for pest control.
Cary, NC
The Terminix man does an excellent job for us.
Cary, NC
We've had an excellent experience with Terminix! Our annual inspector, Robert, and scheduler Daniel, as well as everyone associated with this office, have been very polite, friendly, prompt, and professional. Thanks!
Cary, NC
Courteous, helpful Technicians were willing to put in the extra effort to solve our problem. Thank you.
Jim.
Cary, NC
I have been with Terminex for years now. I called them 2 days ago and they were able to come the next day. Which was unusual in the past it took several days before they were able to come. I was very pleased with that. The girl on the phone was efficient and polite. We were having problems with our annual ants.. The new guy that came was very nice ,polite and professional. Of course found 4 colonies around the house.
Cary, NC
Very happy with their termite and moisture control services.
Holly Springs, NC
They always do a great job for me.
Cary, NC
Cary, NC
Terminex has continued to fight my ant problem to get it under control. Their service people are friendly and knowledgeable.
Cary, NC
This is our second home that we have had serviced by Terminix. Not only for Pest Control, but also for our Vapor Barrier in the Crawl Space and for Termite Protection. Service has been excellent and the Termite Protection has proved invaluable as two incidents were resolved promptly and professionally. Pricing is fair and quite competitive with other Pest Control companies in the area. We highly recommend Terminix!
Cary, NC
Very reliable and prompt.
Apex, NC
Cary, NC
Have used Terminx for several years and are very pleased with the service. Technicians have are always responsive to our needs and concerns.
Fuquay Varina, NC
I have just started service at my new house and the field service technician was very polite and did a very good job in and around the outside of my house. I used Terminix at my other house and their price is reasonable for quarterly prevention and their service is very good. I recommend quarterly prevention before bugs become a problem.
Cary, NC
Cary, NC
We have used Terminix for many years and have been pleased with their service.
Fuquay Varina, NC
The manager is very conscious about customer service,friendly and takes the time to explain. Service is excellent by the crew. I would recommend this group to any one. The price is also a plus.
Fuquay Varina, NC
Representative arrives on time and is courteous and professional.