Nuisance Wildlife Rangers

None of the iguanas was not caught, but I would like to have the tiles fixed, I paid $1,295.00 it will be appreciated it, thank you.

When Joey first imspected our house for bat activity, he explained the eviction process and said that disinfectant would be sprayed to mitigate odors. Was disinfectant applied???

Excellent service. Highly recommend working with Anthony and Marcus. Lynne Angell Five Star!

Very professional service.

good start.

Work done well. Service person courteous,went beyond expectations.

Very happy with the service.
Everyone is very thorough and responsive to any issue.
Highly recommend !!!

Took FOREVER to get anything done and the communication was abysmal. I basically spent hours supervising and following up on this job to get it done. Nice people, but clearly overwhelmed. Check someone else out first.

I don't know yet because your employees have visited my home once, but they plan other visits to rid me of a nuisance raccoon digging holes in my roof. However, after a weekend of trying and unable to email you all so that I could find out when your employees expected to be out to my home so I could arrange with MY employer to be home and since I have two dogs who become agitated with strange people coming to the house, the woman who answered your Lake Worth phone number Monday morning was extremely helpful and patient with my frustrations. She also must have followed through with my issues since I received an email attachment answering some of my concerns. Whomever she is thank her for me. Again, it is too early to respond to your efforts to rid me of the raccoon digging cannon ball-size holes in my roof. Ask me again when you all decide your job is completed.

Not Happy. It was our understanding that the following Monday after the agreement was signed, NWF would begin trapping and removing the Raccoons that were gaining entry to the attic space from the outside of the building. The contract was signed on 12/16/2021, and to date there have not been any traps deployed, and there is further damage to the building soffits since signing the agreement. Also the technician servicing the property was asked to contact our maintenance person Javier Gomez to meet him onsite at each visit, and has not done so to date.

Your service and communication was fantastic along with catching the squirrels and palm rats 🐀, We higy recommend you and your company.

This is a two week service, I paid total $500. Your company just put a simple trap by the hole there. The first five days I received report every day. The second five days, I received nothing. I am sure the person did not come here. Your company supposed to fill the hole, that's not done. That simple trap is still here. I could buy a simple trap for $15-$30 dollars, and put there instead of using your "professional service", Thank you.

there is no way to reply to emails. They don’t return my calls. I paid for a week of service to trap a nocturnal animal but only got four nights.

HELPFUL GUY GREAT SERVICE.

Do not renew contract so do not know what it continued
Do not like different people coming through all the tine
The one time I called for help on the poisonous frogs , no one helped me.

No. Rats are back in the house. My house cleaners found a dead one and I was afraid they were going to quit. The rats have chewed up several cushions and pooped all over my pots and pans. I am switching to Terminix.

Ricardo was great. Called to make my monthly service appointment the day before, and called when he was on his way, always very helpful. At my home, he was very thorough, friendly and very professional.

I’ve spoken with my daughter and she says she has seen the same amount of toads at night.. Have you actually trapped any toads and when might we start to see a reduction in the numbers jumping around at night ?

phil is very proffesional and doing a good job of catching rats.

Very pleased with the response time and service.

YES, WE ARE PLEASED WITH THE PEST CONTROL. THE ONLY SORT OF COMPLAINT WE HAVE IS THAT YOUR REP NEVER CHECKS IN WITH US WHEN HE DOES THE INSPECTIONS. EITHER ME OR MY SPOUSE IS ALMOST ALWAYS AT HOME. WE ARE SENIOR CITIZENS AND SOMETIMES I ONLY LEAVE THE HOUSE ONCE A WEEK TO DROP OFF THE DOG AT THE VET WHICH ONLY TAKES ABOUT 15 MINUTES THERE AND BACK. WE ARE NOT VERY COMPUTER SAVY, MOSTLY USE IT TO JUST TO RECEIVE OR SEND EMAILS TO FAMILY SO I DID REQUEST THE BILL TO BE SENT BY MAIL WHICH IS THE GUARANTEED WAY TO GET YOUR BILL PAID PROMPTLY. SOMETIMES I GET 30-40 ADVERTISEMENTS A DAY ON EMAIL WHICH IS FRUSTRATING SO I MOSTLY JUST IGNORE OR DELETE EMAILS FROM SOMEONE I DO NOT RECOGNIZE. I DO NOTICE THAT ON THE REPORTS IT ALWAYS STATES THAT THE CUSTOMER WAS NOT HOME EVEN WHEN THE REP SAID "HELLO" WHEN HE PARKED HIS TRUCK BY THE ROAD TO DO THE INSPECTION! BUT NEVER CHECKS IN WITH US TO TELL US HOW THE OUTSIDE TRAPS ARE WORKING. I DO TRY TO REMEMBER TO READ THE REPORTS WHEN THEY ARE EMAILED BUT SOMETIMES I HAVE A FEW QUESTIONS. I KNOW THIS MUST BE DUE TO THE REP'S BUSY SCHEDULE BUT WE PAY OUR BILL AS SOON AS I GET YOUR BILL IN THE MAIL AND I DO NOT THINK IT IS TOO MUCH TO ASK TO JUST CHECK IN WITH ONE OF US ONCE A MONTH OR EVEN EVERY OTHER MONTH. WE DO HAVE QUESTIONS ABOUT GREASE ANTS AND IGUANAS BUT THOSE GO UNANSWERED WHICH IS FRUSTRATING. I AM NOT TRYING TO GET ANYONE IN TROUBLE AND WHEN WE DO TALK TO THE REP, THEY ARE ALWAYS VERY POLITE AND INFORMATIVE. SINCERELY, LINDA.

Thank you Anthony for all your help and addressing my concerns!

Yes.

Ricardo has serviced our house and he is very professional and helpful. It is a pleasure to have him do the job of keeping us safe.

right now you seem overwhelmed and understaffed. And since you charge more than most other places, I would expect better. Our serviceman Anthony is wonderful but he is completely buried in work, and running behind every month. I hope things improve.

no I'M NOT HAPPY WE ARE NOT MAKING ANY PROGRESS GETING RID OF RATS IT IS JUST GETTING WORSE AND NOISEY.WE ARE TRYING TO FIGURE OUT WHAT WERE GOING TO DO NEXT.

Great service.

Very friendly and professional. Excellent service.

Ricardo is great! The last time he visited, I let him know about my roach allergies and that we needed to beef up the yard treatments due to the nearby construction. He immediately agreed and used an additional product on the outside of our home. It has worked! Less roaches were making it into the house. YAY!!!

My feeling is that when there is a rodent or a wildlife animal issue, one should deal with a company that only deals in that type of animal. Nuisance Wildlife Rangers are that type of company. From the initial appointment with the owner to the technicians who do the follow-up work, the company has met my expectations. If you have a wildlife situation, give Nuisance Wildlife Rangers a call.

Poor communication. Poor followup. Dont do what is promised on a timely basis. Lots of excuses. Iguanas are still present.

Entire staff is very pleasant, professional and knowledgeable. Was a little concerned with response time for call back but that seems to have been corrected. I would recommend them to anyone that is experiencing critter problems.

We are very pleased with the results of the Nuisance Wildlife Rangers. Emily and Anthony were very professional and knowledgeable. They quickly assessed the situation and followed thru until completion. We would not hesitate to use them again.

Not a great experience. Yes, they will eventually set traps and when they set the traps they will definitely catch your critters. The problem is getting them to come out everyday that they are supposed to, and getting them to pick up the traps in a timely manner. We paid for two weeks of trapping, which should have included 8 nights of trapping. Instead, because the trapper skipped a few days without giving us notice (and promised to extend the trapping to make up for it), he then tried to cut the trapping short after only 7 nights of trapping. When we argued that we were owed one more trapping night, he argued against that but left us one trap that we had to set and bait ourselves, even though we needed 2-3 traps per night to help with our problem. Additionally, there were numerous times where they did not come back to retrieve the trapped animal in the 24 hours promised in the agreement, and one of those times the raccoon broke out and escaped. I don't necessarily blame the trappers for this, but rather the company which seems to be overbooking the trappers. They need to try a different business model where they tell the customer that they just don't have enough trappers and to try another company, rather than taking on more business than they can handle. I will not use this company the next time (and there will be a next time thanks to the escaped raccoons).

They have not found the cause of our trouble.

great job and company.

Very professional and helped our property out!

can't see what's going on on the roof but assume all necessary being done.

Was very good and sufficient.

Job is not completed
Still have active mole issues
Only have had 3 of the 6 visits as of 11/5/21.