ABC Humane Wildlife Control & Prevention

Have a very organized program with info, baiting, and traps. We were not able to catch our pest, but we would use ABC again.

Something was digging a burrow under our cement patio. Nate was our technician and he was outstanding. He explained explained the possible options and baited two traps based on his examination. The next morning, two racoons were captured. Nate picked up the animals and place two new traps. He caught 3 more racoons and there have been no more excavations. ABC was efficient and very professional. They really know what they are doing. Highly recommend them.

Good communication and good work !!!!

Thank you so much! everyone at ABC was wonderful to work with!

I would like to update my review on ABC Wildlife. The issues that I brought up in my initial review have been addressed by the company. I was very surprised and pleased with the way that ABC Wildlife straightened things out. It was a somewhat long process but ABC Wildlife got the job done!

Pleased with the service. The tech was very professional,courteous, and friendly.

I am totally happy with the service that I received. Periodically I would look out to watch the workers installing the barrier around my shed. I never expected to see them actually go down into the trenches. They're hard workers and do a great job. And they were very apologetic about some mud that got left around the area and in the street. It snowed before they arrived so, of course, there would be mud. I would have been surprised if there hadn't been. They were friendly and courteous. I bought them a dozen donuts and they were very appreciative. I would highly recommend ABC Wildlife.

Prompt, efficient and professional. Thank you for the great service!

Great service!

The company is very responsive. The servicemen were very helpful. The cost of repair was a little high.

Good people.

On time and stayed in touch on issue with updates.

Wayne was skilled, tidy, and prompt. He was friendly and he answered all of my questions.
When he left, I couldn't tell that there had been a paper wasp nest on the house. Wayne represents your company very well.

The Wildlife technician was professional, fast, efficient, effective and very responsive. He was knowledgeable and gentle as he performed his duties.

A possum had been hanging around on my back deck and wouldn't leave. The City of Chicago's animal control doesn't remove wildlife. So, I called ABC and they came out within a couple of hours to remove it. Anthony did the removal and went through how it was done with me afterward. I really appreciate the quick response and the humane treatment of the possum. I will call them again when needed.

We are so pleased with the professional level of care given to us by ABC Humane Wildlife. They handled our issue with squirrels in our attic and did a beautiful job repairing the hole they ate through our siding. They exceeded our expectations.

This place is great. They helped me solve a squirrel issue and even patched the hole once the squirrels were out. Thanks!

I have mixed feelings about the company. Originally I picked this company because of the reviews regarding their customer service. You pay the initial $185 fee, then each time they come (every 7 days) you pay another $115 for them to “check” the cages. We did this for multiple weeks/months (even one worker commented on how long this was taking) and each time they made a change they assured me this was definitely going to capture the animal. It has “no other way out.” Except the skunk/raccoon kept digging a hole right next to their cages. For them to come back I kept getting charged the $115. Every time they would say “well you signed the agreement.” What happened to customer service? Doing the job you are suppose to do? We even were charged $115 when the animal stole the bait (isn’t that their fault) without capturing it. We had them come out to measure for further animal proofing. I knew it would be expensive….but this price was a bit crazy. They also needed a majority of our landscaping ripped out. I found it funny they kept contacting me about signing the contract and moving forward with the animal proofing….due to the astronomical cost. Where was that gung ho customer service for catching the animal? The manager called me and basically said since I didn’t want to move forward with the proofing I should just have the cages removed. So after paying hundreds of dollars I am where I started.

Service has been good. Could be better at notifying the client when they are scheduled for an appointment.

The technicians were knowledgeable and very helpful. I found ABC Wildlife Control and Prevention to be very fair with their pricing.

Very prompt, thorough, and helpful.

Fantastic! great service. Would definitely use again.

ABC was very professional throughout the removal process and subsequent repairs.

I have used ABC Wildlife and Landmark Pest Control for a number of services around my home-- mice, skunks, hornets, etc. They are a wonderful company to work with. Always professional and informative, accommodating when scheduling, arrive punctually. I would highly recommend.

Your crew was exceptionally nice, professional in manner and very careful in keeping the insulation - old & New from spreading throughout the house. The work areas were well encapsulated. The team left a scraper/broom behind upon leaving. If anyone is in the area, they can call me and I will leave it out by the garage door.

Excellent service from the first phone call to finishing the painting from a pesky woodpecker. Highly recommend ABC Wildlife!

They know what they are doing-- easy to communicate with--and provide understandable detail on the process...highly recommend!

To be honest, the people who did the work at my house were kind and attentive, they did a very good job, but their office is a bit difficult, the first time during the inspection they charged me and did not give me an appointment, after paying half of the work the same thing happened and they did not give me a receipt, when the date arrived a day before I had to call them myself to find out if they would actually come to my house or not, the work has finally been completed but I am still waiting for a receipt of my payment from the company.

Your service is good but your bait is not. Whatever it is is wrapped up so tight in that foil thing that the animals cannot smell it. I put new bait in each of 3 cages with meatloaf and bbq sauce and caught 2 skunks, 2 raccoons and 3 possums.

Overall your firm did what I asked it to do.
My issues are: Early on I was told that you would not offer to repair the damage caused by the critters to my dormer. The tech said he would talk with his manager about how a repair could be done (or what it might take to devise some barrier to critters). Never heard anything further since then.
The other issue is that you went ahead and charged my credit card without my authorization when I also paid by check. This resulted in an overpayment to you. It's now been over 2 weeks since and I'm still awaiting the refund of the overpayment.
B McD.

I appreciate your prompt service. All the young men who have been here are very knowledgeable and represent you company well. Thank you.

on time and courteous.

The team is knowledgeable, helpful & quick.

The service was always prompt and they did what they said they would do. the communication was excellent.

Godd Job.

Excellent service. Great communication. Very patient and caring.

We had a skunk make a burrow under the workshop behind our house.
Each person we interacted with was very professional, informative, and clearly outlined the plan and next steps.
The skunk is now out of the burrow and the area is reinforced.
We would highly recommend ABC.

Great people….competent….friendly….knowledgeable.

I am in a somewhat handicapped position to provide as comprehensive a review as I would prefer because I was not at our house during the work done, nor have I had a chance to inspect our house or the work area since the work was done. However, there are some aspects of this work effort that I can evaluate.
I want to start by acknowledging that I suspect this was an unusual project. The proposal for this attic insulation removal and replacement project was initially generated in August of 2022. Due to our extensive travel schedule we were not in a position to try to schedule it until this summer. On the day that the work was to take place we were informed that the project was massively under-quoted. Instead of the $3,500 we were initially quoted, it would cost $12,400. We received an impressive 23 page quote with many photos and much information to show that the assumptions of the original quote were wrong. The real scope of the project was clearly stated, but how it was wrongly sized initially was not. Since I was not familiar with this type of project, nor the measured size of the attic space I had no reason to question the original quote.

We accepted the new quote, and the work was rescheduled and finally completed. After some back and forth with you, I received an acceptable report with details and photos showing the finished result. The photos and report are impressive. It looks like a professional job was done. I have no doubt that this was a difficult and unpleasant project. The documentation and your efforts to satisfy our needs were impressive, but as I think is clear, there were some big bumps in the road getting to the finish.