ABC Humane Wildlife Control & Prevention

ABC Humane Wildlife Control & Prevention

ABC Humane Wildlife Control & Prevention

Wildlife Removal

Schaumburg, IL

4.6 · 69 reviews
4.6 · 69 reviews

About ABC Humane Wildlife Control & Prevention

Locations

Schaumburg, IL
Also serving: Arlington Heights, IL · Barrington, IL · Burr Ridge, IL · Glen Ellyn, IL · Highland Park, IL · Hinsdale, IL · Lake Forest, IL · Libertyville, IL · ... Show More

Services

Wildlife Removal
Additional Services: Animal Damage Remediation · Bat Exclusion · Pest Control · Rodent Removal & Exclusions

Business Hours

24/7/365

Payment Options

Visa, Mastercard, American Express, Discover, Check

Years in Business

43

69 Reviews for
ABC Humane Wildlife Control & Prevention

What people say about ABC Humane Wildlife Control & Prevention
Professional · 18
Highly Recommend · 8
Knowledgeable · 8
Friendly · 7
Courteous · 5
· Show All
4.6 star average rating (69 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Melrose Park, IL
I am a long time customer, and now retired from the pest control business myself, I have always referred my clients to ABC.
Hoffman Estates, IL
I appreciate your help in removing the destructive raccoons. Owen Mayer.
Elk Grove Village, IL
The screen up lools good but the hoops that we went through to get set up was difficult. Also, just noticed my card was hit 3 times and that first charge was supposed to be included in screen up.
Naperville, IL
There were some key takeaways from our experience with ABC. First off, the technicians were all pleasant to work with. Some consistency with the technicians would be ideal, but we understand different shifts and geography may not allow it. One frustration is that there is no open communication on when the next appointment is scheduled until they call a few hours before their window of time. Having more notice would be helpful. The trap on the roof was for a raccoon, and the trap was set up about 10 feet from the hole in the soffit, based on where the first technician said would be the best location due to the raccoon's pattern of tracking in/out of the house. The trap sat there for 4 weeks, with at least one re-bait. I had asked if we should consider moving the trap but the technician who re-baited said we need to give it more time. $75 charge to put more bait in the cage. It wasn't until I asked if we could barricade the hole so that we would be assured of capturing the momma raccoon, and within 10 hours we caught the momma. Why we waited 4 weeks to barricade I'm not sure. Had I not suggested it - and apparently had to get "management approval" - we may still not have captured the momma. All the while the family of raccoons were scratching, clawing, peeing and pooping in our attic for over a month. After the momma was captured I asked if we could now go up and capture the babies, but was told we couldn't and instead there were 2 traps put up in the attic. Nothing hit the traps in the attic for nearly a week, and then we finally caught a baby in the outside barricade trap. When I talked with the technician, he said we definitely COULD do a capture of the babies rather than the trap, so now another week went by when we could have possibly hand captured the babies. Plus avoid potential death going a week with no food. Lastly, when the technician came out to remove the traps and do one last search in the attic, he didn't find anything. However, he did say he located one raccoon dropping. I asked if he removed it or if I need to go and get it, and he recommended I go up and remove it. Not knowing exactly where it was, I couldn't find it. I would think that he could have simply placed the droppings in a baggie and removed them himself. All of the above demonstrate a troubling pattern of lack of communication and no real sense of urgency when there could be serious damage going on inside the attic. Thankfully there doesn't appear to be much damage despite the raccoons living in our attic for probably 5-6 weeks or more.
We would ask for a partial refund, perhaps of one of the $75 re-bait charges. Had the technician set up the barricade right away, we may have caught it within days instead of over a month later, and would not have had to re-bait the trap during the month.
Buffalo Grove, IL
I am not quite happy with the service. Service that was provided was to just leave a trap and wait for about 2 weeks and since the animal was not trapped just removed the trap. I felt that the $120 charge to set a trap was over priced. I probably will not be recommending the service in future :(.
Naperville, IL
Excellent communication. ABC gives phone notice of each visit and provides timely quotes for proposed services. Employees are courteous.
Libertyville, IL
We contacted Andy for a proposal for screening our large deck. quote was issued promptly and the
work was started on the date promised. All of the staff was extremely polite and answered all of
our questions and concerns. I cannot say enough positive things about ABC.
Chicago, IL
Every one was every professional and kind.
Clarendon Hills, IL
Called multiple times nobody calls back even when asked to speak to original professional that came out.
Evanston, IL
Overall we were happy with their service. We had a unique situation and ended up trapping 11 raccoons. Had to set up a scaffold to trap them at entry point. We were in a pinch as we needed to put our home on the market and with scheduled photographer coming we needed to take the scaffold down. I had to put in a lot of effort and make multiple calls, but in the end they came thru with flying colors. The scaffold was taken down in plenty of time. As for the trapping itself, there is a certain amount of self-sufficiency needed, meaning, while they put food in the trap, we ended up putting food in the trap ourselves. This is because there was a time when the food was eaten by rabbits. Also we wanted to provide a bigger temptation for the raccoon so we added more food in the trap. Given how many raccoons we trapped, a volume discount would've been nice!
Mount Prospect, IL
Positive experience, although no wildlife trapped during period of service.
Naperville, IL
No full disclosure of charges up front. They show up at site to check on traps whenever they want to and charge your credit card automatically and e-mail you invoice days later and you find out by the e-mail they did un-asked for service and charged you for it.
Lake Zurich, IL
Good service thankyou.
Inverness, IL
Thank you very much ..
Evanston, IL
Professional and knowledgeable.
Naperville, IL
Very professional! Mike Kiley and his team were great.
Would gladly recommend !
Lincolnwood, IL
Very professional. They did a great job. The only reason for not giving 5 stars is how expensive it is.
Woodridge, IL
All employees who helped rid my attic of raccoons were friendly and appeared very knowledgeable about their part of the operation. I was impressed with their overall quality of conversing as well as how well groomed they were. Also they showed care about my house in terms of being clean about their jobs. I felt respected as I asked various questions about the whole process. Thanks for the quality job and putting me somewhat at ease during the process,.
Glen Ellyn, IL
Happy you were able to rid us of the dead skunk issue and feel more capable to prevent another close encounter with this type or similar wild critter.
Lake In The Hills, IL
Very pleased with the service.
Everyone was friendly and informative.
I would definitely recommend ABC Humane.
Glenview, IL
ABC humane wildlife did a very good job. The men worked really hard. Tony was very good at communicating with me. Also good follow up.
Buffalo Grove, IL
Staff were courteous and prompt and kept me informed about the progress of the work.
Naperville, IL
Fully satisfied. Professional,punctual and quick service.
Gurnee, IL
Amazing service by the entire team. We had raccoons causing dormer damage. Captured three raccoons quickly and repaired and reinforced the entry areas. Met many team members and all were very friendly and capable. Highly recommend this company.
Glen Ellyn, IL
we were very pleased with the service and would recommend to others thank you very much.
Deerfield, IL
Excellent service. Very professional, yet friendly service! Highly recommend!
Palatine, IL
Very professional, thorough and knowledgable. The $75 per visit is too expensive though. I would recommend a total of $75 for all visits.
Morton Grove, IL
Extremely nice people to deal with.
Carol Stream, IL
Reasonable rate and thorough visits. All visits were accomplished in the timeframe that the reps said they would arrive.
Wood Dale, IL
Great people / great service.
Lake Forest, IL
Both me and my husband commented on multiple occasions throughout the process that your customer service was impeccable. Thank you!
Arlington Heights, IL
Very knowledgeable and professional. Super easy to work with and coordinate service. Highly recommend!
Hoffman Estates, IL
wondrful employees both in office and in person.
Buffalo Grove, IL
Prompt service by their technicians. animal was trapped within 24 hours.
Glenview, IL
Very well Am very pleased.
Highland Park, IL
ABC Wildlife is extremely professional and their customer service is exceptional. Everyone is polite, helpful, and eager to please.
Lincolnwood, IL
Great service A+.
Arlington Heights, IL
Very pleased with the service. Tech came out the next day, called me with a window of when he would be at my house and when he arrived, he did a very professional job.
I would highly recommend ABC.
Highland Park, IL
Caught the skunk that was tearing up our lawn. We had to rebait and reset the trap twice, but it gave us a sense of participation! The video provided by ABC was all we needed. A little pricey, but worth it, since Animal Control said we’d need to be licensed by DNR to trap and that Animal Control wouldn’t come around to dispose of anything we caught. It’s a nasty job, but someone (thankfully not me) has to do it. I’d pay the price again. All’s well that ends well. Reps are super courteous and knowledgeable.
Elmhurst, IL
Fast and friendly service - same day, in fact. Thanks for helping us with our skunk problem.